Personal Information
Organización/Lugar de trabajo
Charlottesville, Virginia Area United States
Ocupación
Senior Content Strategist at WillowTree, Inc.
Sitio web
prosekiln.com
Acerca de
I communicate important information that people use to get things done. Because I believe the purpose of content is to support a delightful user experience, I work for companies with a strong customer service focus.
Specialties: Content strategy, user testing, web writing, teaching, technical documentation.
Etiquetas
content strategy
chatbots
technical writing
technical communication
vui
cui
mobile apps
user experience
content design
ai
google assistant
alexa
voice ui
content marketing
systems thinking
career
stc
mobile application development
apps
mobile application design
push notifications
app indexing
app store optimization
editorial
voice and tone
in-app messages
product content
public speaking
sxsw2011
writing
techcomm
web writing
seo
seo copywriting
Ver más
Presentaciones
(13)Recomendaciones
(40)Leveraging Glassdoor Analytics
Glassdoor
•
Hace 7 años
Process to the people: How content governance can power content teams
Content Strategy Inc.
•
Hace 5 años
10 Things I Learned in 10 Years as a Content Strategist
Rachel Lovinger
•
Hace 7 años
Melanie Seibert - Content Design for the Conversational UI
LavaConConference
•
Hace 5 años
Managing the Tug of War of Content Decision Making Through Governance: Case Study
Brande Martin
•
Hace 9 años
Wicked Ambiguity and User Experience
Jonathon Colman
•
Hace 9 años
How to Build SEO into Content Strategy
Jonathon Colman
•
Hace 11 años
Halvorson Keynote - Banging the Big Drums!
Duo Consulting
•
Hace 13 años
The Truth About Content: Broken Dreams and the Big Fix
Kristina Halvorson
•
Hace 6 años
Customer Journey Mapping and CX Research
Marc Stickdorn
•
Hace 8 años
Building an Effective Website for Non-Profits
Rackspace
•
Hace 11 años
Content & Cash: The Value of Content (Cape Town Edition)
Melissa Rach
•
Hace 11 años
Designing Future-Friendly Content
Carrie Hane
•
Hace 8 años
The Value of Content Design: CSForum 2016
Hawkeye Thompson
•
Hace 7 años
SearchLove London 2015 | Will Critchlow | Practical Tips for the Future of Search
Distilled
•
Hace 8 años
So You Want to be a Content Engineer (ICC 2014)
Joe Gollner
•
Hace 10 años
Sine Qua Non: Core Values and Content Strategy
Jonathon Colman
•
Hace 10 años
Information Architecture Heuristics
Abby Covert
•
Hace 12 años
Data Sets You Free: Analytics for Content Strategy
Jonathon Colman
•
Hace 10 años
Ultimate qualities of a content strategist and designer
Elle Geraghty
•
Hace 8 años
Introduction to UX Research: Fundamentals of Contextual Inquiry
Marc Niola
•
Hace 11 años
Content Strategy for Everything
Kristina Halvorson
•
Hace 8 años
Metadata is a Love Note to the Future
Rachel Lovinger
•
Hace 8 años
Content/Communication: Lavacon 2014
Kristina Halvorson
•
Hace 9 años
Content in a Zombie Apocalypse
Karen McGrane
•
Hace 10 años
Defining Our Profession, Defining Ourselves at CSSummit14
Margot Bloomstein
•
Hace 9 años
Storymapping: A MacGyver Approach to Content Strategy
Donna Lichaw
•
Hace 9 años
Stop Doing What Youre Told
Stephen Anderson
•
Hace 11 años
Design like a Content Strategist
Scott Kubie
•
Hace 9 años
Finding Charisma: The Secrets To Becoming Design Oriented
Kelsey Ruger
•
Hace 9 años
Personal Information
Organización/Lugar de trabajo
Charlottesville, Virginia Area United States
Ocupación
Senior Content Strategist at WillowTree, Inc.
Sitio web
prosekiln.com
Acerca de
I communicate important information that people use to get things done. Because I believe the purpose of content is to support a delightful user experience, I work for companies with a strong customer service focus.
Specialties: Content strategy, user testing, web writing, teaching, technical documentation.
Etiquetas
content strategy
chatbots
technical writing
technical communication
vui
cui
mobile apps
user experience
content design
ai
google assistant
alexa
voice ui
content marketing
systems thinking
career
stc
mobile application development
apps
mobile application design
push notifications
app indexing
app store optimization
editorial
voice and tone
in-app messages
product content
public speaking
sxsw2011
writing
techcomm
web writing
seo
seo copywriting
Ver más