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Travel
Flash Report.
Booking on mobile goes
mainstream
SEPTEMBER 2015
21 percent of online bookings are not correctly measured by
advertisers, because the final transaction occurs on another device
than the one where the click was made. It is even higher at 26%
when the click is made on a mobile device.
Hotel OTAs generate a higher share of bookings on smartphones
compared to suppliers (21 percent vs. 7 percent), and the
difference increases as the season progresses.
1
TRAVEL FLASH REPORT: BOOKING ON MOBILE GOES MAINSTREAM
Introduction.
Key takeaways:
Mobile accounts for most of the overall growth in travel bookings
since 2014, as the share of mobile bookings has almost doubled,
increasing from 12 percent to 23 percent between Q2 2014 and Q2
2015 worldwide. And mobile adoption appears to benefit all travel
sub-categories.
The booking device of choice changes depending on many
factors: time of day, day of the week, duration of stay, type of trav-
el booking, etc. Smartphones account for a remarkable 47 percent
of same-day hotel bookings (58 percent if tablets are included).
Mobile apps are generating 49 percent of mobile bookings for
advertisers who invest in in-app tracking and advertising (world-
wide, air and hotel categories), up from just 12 percent a year ago.
Since 2014, Criteo has analyzed more than 1 billion bookings generated by hundreds
of travel suppliers and online travel agencies worldwide—making us a central source
of the trends happening now in the travel industry. This report includes a number of
new observations and recommendations on how travel advertisers can better lever-
age the mobile opportunity.
DESKTOPSMARTPHONE
COUNTRY GROUP
BRAZIL 8% 5% 87%13%
TOTAL
MOBILE
TABLET
BELGIUM 5% 9% 86%14%
AUSTRIA 6% 9% 85%15%
GERMANY 6% 9% 85%15%
FRANCE 10% 11% 79%21%
ITALY 11% 10% 79%21%
NETHERLANDS 6% 16% 78%22%
UNITED KINGDOM 9% 13% 78%22%
SOUTH KOREA 21% 2% 77%23%
SPAIN 12% 11% 77%23%
AUSTRALIA 12% 13% 75%25%
TURKEY 21% 4% 75%25%
DENMARK 8% 17% 75%25%
CANADA 15% 11% 74%26%
SWEDEN 14% 14% 72%28%
APAC 19% 8% 73%27%
EMEA 10% 11% 79%21%
AMERICAS 18% 9% 73%27%
UNITED STATES 20% 10% 70%30%
JAPAN 24% 6% 70%30%
60
40
20
0
120
100
80
160
140
180
103
159
DEVICE
PACKAGES
SMARTPHONE
TABLET
SMARTPHONE
TABLET
SMARTPHONE
TABLET
1%
2%
3%
4%
5%
6%
7%
8%
9%
% OF TOTAL SALES
12%
13%
14%
15%
HOTEL
AIR
10%
11%
5%
10%
14%
10%
9%
12%
AVERAGE BOOKING VALUE
(100% = BOOKING VALUE ON DESKTOP)
COUNTRY
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
SMARTPHONE
FRANCE
TABLET
SMARTPHONE
GERMANY
TABLET
SMARTPHONE
ITALY
TABLET
SMARTPHONE
JAPAN
TABLET
SMARTPHONE
NETHERLANDS
TABLET
SMARTPHONE
SPAIN
TABLET
SMARTPHONE
UK
TABLET
SMARTPHONE
US
TABLET
47%
97%
34%
65%
66%
101%
93%
97%
95%
98%
44%
47%
57%
92%
78%
38%
10%
5%
0%
15%
25%
20%%OFTOTALSALESALL
JANUARY FEBRUARY MARCH APRIL MAY JUNE
14%
5%
15%
6%
16%
5%
15%
5%
17%
6%
21%
7%
MOBILEDESKTOP
20%
0%
60%
40%
80%
100%
Q1 2015 Q2 2015
9% 12% 16% 19% 20% 23%
Q1 2014 Q2 2014 Q3 2014 Q4 2014
SUPPLIEROTA
%OFTOTALSALES
15%
10%
5%
0%
25%
20%
30%
SMARTPHONE DESKTOPTABLET
JAN FEB MAR APR MAY JUN
12%
10%
13%
10%
14%
11%
13%
10%
15%
10%
18%
11%
DESKTOSMARTPHONE
COUNTRY GROUP
BRAZIL 8% 5% 87%13%
TOTAL
MOBILE
TABLET
BELGIUM 5% 9% 86%14%
AUSTRIA 6% 9% 85%15%
GERMANY 6% 9% 85%15%
FRANCE 10% 11% 79%21%
ITALY 11% 10% 79%21%
NETHERLANDS 6% 16% 78%22%
UNITED KINGDOM 9% 13% 78%22%
SOUTH KOREA 21% 2% 77%23%
SPAIN 12% 11% 77%23%
AUSTRALIA 12% 13% 75%25%
TURKEY 21% 4% 75%25%
DENMARK 8% 17% 75%25%
CANADA 15% 11% 74%26%
SWEDEN 14% 14% 72%28%
APAC 19% 8% 73%27%
EMEA 10% 11% 79%21%
AMERICAS 18% 9% 73%27%
UNITED STATES 20% 10% 70%30%
JAPAN 24% 6% 70%30%
60
40
20
0
Q3 2014
120
100
80
160
140
MOBILEDESKTOP
Q4 2014 Q1 2015 Q2 2015
180
103
159
15%
10%
5%
0%
25%
30%
20%
35%
%OFTOTALSALESALL
H1201414%
H1201515%
H1201414%
H1201517%
H1201414%
H1201519%
H1201418%
H1201525%
H1201422%
H1201528%
H1201430%
H1201531%
RAIL AIR PACKAGES CAR HOTEL APARTMENTS
2
TRAVEL FLASH REPORT: BOOKING ON MOBILE GOES MAINSTREAM
#1
Within the travel sector, some regions are more
mobile than others. In most Western countries, the
share of bookings coming from mobile devices is
more than 20 percent; in Japan it’s greater than 30
percent, while Latin America and some EU markets,
like Germany, lag behind.
As for device preference, there are still more online
bookings generated on tablets than on smartphones
in tablet-loving EMEA, while smartphones dominate
in APAC and the US.
Increase of the mobile share since Q1 2014 (Index, worldwide) [1]
Share of booking by device across select countries [2]
Between Q2 2014 and Q2 2015, the share of
mobile bookings has almost doubled, increasing
from 12 percent to 23 percent worldwide, with
fairly consistent growth across all markets. Mobile
accounts for most of the overall growth in travel
bookings since 2014.
THE SHARE OF MOBILE BOOKINGS IS
CONTINUOUSLY GROWING
Travelers are mobilizing!
MOBILE ADOPTION IS GROWING, BUT VARIABLE
Mobile adoption appears to benefit all travel sub-categories,
with apartment rentals leading the pack at 31 percent mobile
bookings. The car rental segment is growing the fastest, with
mobile bookings growing from 18 percent to 26 percent YOY.
ALL SUB-SECTORS BENEFIT
Increase in mobile bookings by travel sub-category
between H1 2014 and H1 2015 [3]
[1] Jan 2014–June 2015, worldwide, all travel sub-categories, OTAs, and suppliers, excluding apps.
[2] June 2015, worldwide, all travel sub-categories, OTAs, and suppliers, excluding apps.
[3] H1 2014 and H1 2015, worldwide, OTAs, and suppliers, excluding apps.
DESKTOPSMARTPHONE
COUNTRY GROUP
BRAZIL 8% 5% 87%13%
TOTAL
MOBILE
TABLET
BELGIUM 5% 9% 86%14%
AUSTRIA 6% 9% 85%15%
GERMANY 6% 9% 85%15%
FRANCE 10% 11% 79%21%
ITALY 11% 10% 79%21%
NETHERLANDS 6% 16% 78%22%
UNITED KINGDOM 9% 13% 78%22%
SOUTH KOREA 21% 2% 77%23%
SPAIN 12% 11% 77%23%
AUSTRALIA 12% 13% 75%25%
TURKEY 21% 4% 75%25%
DENMARK 8% 17% 75%25%
CANADA 15% 11% 74%26%
SWEDEN 14% 14% 72%28%
APAC 19% 8% 73%27%
EMEA 10% 11% 79%21%
AMERICAS 18% 9% 73%27%
UNITED STATES 20% 10% 70%30%
JAPAN 24% 6% 70%30%
60
40
20
0
Q3 2014
120
100
80
160
140
MOBILEDESKTOP
Q4 2014 Q1 2015 Q2 2015
180
103
159
15%
10%
5%
0%
25%
30%
20%
35%
%OFTOTALSALESALL
1201414%
1201515%
1201414%
1201517%
1201414%
1201519%
1201418%
1201525%
1201422%
1201528%
1201430%
1201531%
RAIL AIR PACKAGES CAR HOTEL APARTMENTS
DEVICE
PACKAGES
SMARTPHONE
TABLET
SMARTPHONE
TABLET
SMARTPHONE
TABLET
1%
2%
3%
4%
5%
6%
7%
8%
9%
% OF TOTAL SALES
12%
13%
14%
15%
HOTEL
AIR
10%
11%
5%
10%
14%
10%
9%
12%
AVERAGE BOOKING VALUE
(100% = BOOKING VALUE ON DESKTOP)
COUNTRY
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
SMARTPHONE
FRANCE
TABLET
SMARTPHONE
GERMANY
TABLET
SMARTPHONE
ITALY
TABLET
SMARTPHONE
JAPAN
TABLET
SMARTPHONE
NETHERLANDS
TABLET
SMARTPHONE
SPAIN
TABLET
SMARTPHONE
UK
TABLET
SMARTPHONE
US
TABLET
47%
97%
34%
65%
66%
101%
93%
97%
95%
98%
44%
47%
57%
92%
78%
38%
51%
12%
40%
49%
JUNE 2014
JUNE 2015
JULY 2015
IN-APP
MOBILE WEB
WEEKDAY
WEEKEND
%OFTOTALSALES
18
14
6
DESKTOPSMARTPHONE
COUNTRY GROUP
BRAZIL 8% 5% 87%13%
TOTAL
MOBILE
TABLET
BELGIUM 5% 9% 86%14%
AUSTRIA 6% 9% 85%15%
GERMANY 6% 9% 85%15%
FRANCE 10% 11% 79%21%
ITALY 11% 10% 79%21%
NETHERLANDS 6% 16% 78%22%
UNITED KINGDOM 9% 13% 78%22%
SOUTH KOREA 21% 2% 77%23%
SPAIN 12% 11% 77%23%
AUSTRALIA 12% 13% 75%25%
TURKEY 21% 4% 75%25%
DENMARK 8% 17% 75%25%
CANADA 15% 11% 74%26%
SWEDEN 14% 14% 72%28%
APAC 19% 8% 73%27%
EMEA 10% 11% 79%21%
AMERICAS 18% 9% 73%27%
UNITED STATES 20% 10% 70%30%
JAPAN 24% 6% 70%30%
60
40
20
0
Q3 2014
120
100
80
160
140
MOBILEDESKTOP
Q4 2014 Q1 2015 Q2 2015
180
103
159
15%
10%
5%
0%
25%
30%
20%
35%
%OFTOTALSALESALL
H1201414%
H1201515%
H1201414%
H1201517%
H1201414%
H1201519%
H1201418%
H1201525%
H1201422%
H1201528%
H1201430%
H1201531%
RAIL AIR PACKAGES CAR HOTEL APARTMENTS
DEVICE
PACKAGES
SMARTPHONE
TABLET
SMARTPHONE
TABLET
SMARTPHONE
TABLET
1%
2%
3%
4%
5%
6%
7%
8%
9%
% OF TOTAL SALES
12%
13%
14%
15%
HOTEL
AIR
10%
11%
5%
10%
14%
10%
9%
12%
AVERAGE BOOKING VALUE
(100% = BOOKING VALUE ON DESKTOP)
COUNTRY
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
SMARTPHONE
FRANCE
TABLET
SMARTPHONE
GERMANY
TABLET
SMARTPHONE
ITALY
TABLET
SMARTPHONE
JAPAN
TABLET
SMARTPHONE
NETHERLANDS
TABLET
SMARTPHONE
SPAIN
TABLET
SMARTPHONE
UK
TABLET
SMARTPHONE
US
TABLET
47%
97%
34%
65%
66%
101%
93%
97%
95%
98%
44%
47%
57%
92%
78%
38%
51%
12%
40%
49%
JUNE 2014
JUNE 2015
JULY 2015
IN-APP
MOBILE WEB
WEEKD
WEEKE
3
TRAVEL FLASH REPORT: BOOKING ON MOBILE GOES MAINSTREAM
Share of bookings by device for main travel categories [1]
Mobile users appear to prefer certain devices for
certain bookings. For example, tablets generate
more bookings than smartphones for the air and
packages categories, but the opposite is true for
hotels.
DEVICE MATTERS
[1] June 2015, in ES, UK, US, NL, IT, JP, DE, FR, AU — OTAs and suppliers, excluding apps.
[2] June 2015, in US, UK, ES, NL, IT, JP, DE, FR, AU — Hotel, Air, Packages — OTAs and suppliers, excluding apps.
[3] June 2014 - July 2015, Worldwide, Air and Hotel, Comparators excluded
For advertisers who have already invested in in-app
in the air and hotel sub-categories, mobile apps
are generating 49 percent of all mobile bookings
(worldwide), up from just 12 percent a year ago. In-
app advertising and proper tracking are increasingly
becoming must-haves for travel advertisers.
IN-APP BOOKINGS ARE A HIT
Share of bookings on mobile devices for advertisers using in-app [3]
Average booking values for tablets and smartphones
compared to desktop, for main travel categories [2]
The average booking value is, in most markets, lower
on smartphones, notably because these
devices are used more often for shorter stays (see
page 4). Interestingly, tablets reach desktop levels in
most other countries. Among major markets, Japan
remains the only country where average booking
values are equal across all devices.
Country
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Smartphone
France
Tablet
Smartphone
Germany
Tablet
Smartphone
Italy
Tablet
Smartphone
Japan
Tablet
Smartphone
Netherlands
Tablet
Smartphone
Spain
Tablet
Smartphone
UK
Tablet
Smartphone
US
Tablet
47%
97%
34%
65%
66%
101%
93%
97%
95%
98%
44%
47%
57%
92%
78%
38%
14%
15%
KTOP)
100%
%
01%
%
%
WEEKDAY
SMARTPHONE DESKTOP
WEEKEND
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0%
TABLET
8%19% 73%
12%28% 60%
%OFTOTALSALES
DAYS BEFORE CHECK-IN
70%
60%
50%
40%
30%
20%
10%
0%
100%
90%
80%
SMARTPHONE DESKTOPTABLET
10 AND
MORE
18%
8%
74%
14%
9%
77%
7%
10%
83%
MORE THAN 100 PAGE VIEWS6-100 PAGE VIEWS
1-5 PAGE VIEWS
DESKTOP
SMARTPHONE
TABLET
18%
10%
72%
13%
10%
77%
10%
8%
82%
MORE THAN 7 NIGHTS2-7 NIGHTS
1 NIGHT
DESKTOP
SMARTPHONE
TABLET
HOTEL
DURATION OF STAY
60
40
20
0
JANUARY
120
100
80
160
140
FEBRUARY MARCH APRIL MAY JUNE
EUROPE APAC EMERGING MARKETS LATAM NORTH AMERICA
JAN
SMARTPHONE DESKTOP
JUN
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0%
TABLET
% OF TOTAL SALES
11% 12% 77%
11% 17% 72%
4
TRAVEL FLASH REPORT: BOOKING ON MOBILE GOES MAINSTREAM
#2 Smartphones dominate
for last-minute bookings
Travelers clearly have preferences when it comes to
when they book and with which device. The share of
smartphone bookings is significantly higher during the
weekend (+9 points). In the US, weekend bookings are
nearly 40 percent mobile (+11 points).
During weekdays, travelers also have their preferred
moments. Smartphones account for 22 percent of the
bookings in the morning (37 percent including tablets)
and just 16 percent in the afternoon. This pattern applies
across all sub-categories and is especially pronounced
in regions like France and Germany, where the share of
smartphone bookings can swing from 7 percent to 25
percent depending on the hour of the day and the day
of the week.
Bookings by device when getting closer to the check-in day [2]
Bookings by device during weekdays and weekend days in the US [1] TO EACH DEVICE A TIME AND PLACE
[1] June 2015 — all travel sub-verticals, OTAs, and suppliers, United States; excluding apps
[2] Worldwide, Hotels, June 2015 — OTAs and suppliers, excluding apps.
Smartphones account for a remarkable 47 percent of
same-day hotel bookings. Add in tablets, and the share
is 58 percent. This is a clear reason to think mobile-first
for those last-minute room discounts and offers.
FOR A LAST-MINUTE HOTEL BOOKING, TRAVELERS
GRAB A SMARTPHONE
“Advertisers should think
mobile-first for last-minute
room discounts and offers”
%OFTOTALSALES
70%
60%
50%
40%
30%
20%
10%
0%
100%
90%
80%
14
15
KTOP)
90%
100%
%
01%
%
%
%
%OFTOTALSALES
DAYS BEFORE CHECK-IN
70%
60%
50%
40%
30%
20%
10%
0%
100%
90%
80%
SMARTPHONE DESKTOPTABLET
10 AND
MORE
18%
8%
74%
14%
9%
77%
7%
10%
83%
MORE THAN 100 PAGE VIEWS6-100 PAGE VIEWS
1-5 PAGE VIEWS
DESKTOP
SMARTPHONE
TABLET
13%
10%
77%
10%
8%
82%
MORE THAN 7 NIGHTS2-7 NIGHTS
60
40
20
0
JANUARY
120
100
80
160
140
FEBRUARY MARCH APRIL MAY JUNE
EUROPE APAC EMERGING MARKETS LATAM NORTH AMERICA
JAN
SMARTPHONE DESKTOP
JUN
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0%
TABLET
% OF TOTAL SALES
11% 12% 77%
11% 17% 72%
ESKTOP
100%
73%
60%
18%
10%
72%
13%
10%
77%
10%
8%
82%
MORE THAN 7 NIGHTS2-7 NIGHTS
1 NIGHT
DESKTOP
SMARTPHONE
TABLET
HOTEL
DURATION OF STAY
120
100
80
160
140
10%
5%
0%
15%
25%
20%
%OFTOTALSALESALL
JANUARY FEBRUARY MARCH APRIL MAY JUNE
14%
5%
15%
6%
16%
5%
15%
5%
17%
6%
21%
7%
20%
0%
60%
40%
80%
100%
Q1 2015 Q2 2015
9% 12% 16% 19% 20% 23%
Q1 2014 Q2 2014 Q3 2014 Q4 2014
SUPPLIEROTA
5
TRAVEL FLASH REPORT: BOOKING ON MOBILE GOES MAINSTREAM
Bookings by device, depending on the number of page views
before booking [1]
Smartphones are often preferred for making a simple
booking, while consumers appear to prefer desktops
during the comparison phase. Indeed, among bookings
preceded by fewer than five page views, more than 18
percent are made from smartphones. But for bookings
preceded by more than 100 page views, smartphones
account for only 7 percent.
This shows the clear role smartphones have in the buying
journey, and emphasizes why cross-device tracking is so
vital. Criteo observes that 21 percent of online bookings
are not correctly measured by advertisers, because the
final transaction occurs on another device than the one
where the click was made. It is even higher at 26 percent
when the click is made on a mobile device. Users simply
finalize their bookings on the devices of their choice.
THE JOURNEY BEFORE THE JOURNEY
Bookings by device depending on the duration of stay [2]
[1] June 2015 — Worldwide — Hotels — OTAs and suppliers, excluding apps.
[2] Worldwide, Hotel advertisers, June 2015, excluding apps.
“21% of online bookings
are not correctly measured
by advertisers”
When booking shorter stays, travelers tend to use mobile
devices more often. Smartphones in particular account
for just 10 percent of bookings for stays of a week or
more, but they register 18 percent of one-night stays.
Tablets are very stable and remain around 10 percent
regardless of the duration of the stay.
SHORT STAY, SMALL SCREEN
5%
0%
JANUARY FEBRUARY MARCH APRIL MAY JUNE
5%
6%
5% 5%
6%
MOBILEDESKTOP
20%
0%
60%
40%
80%
100%
Q1 2015 Q2 2015
9% 12% 16% 19% 20% 23%
Q1 2014 Q2 2014 Q3 2014 Q4 2014
SUPPLIEROTA
%OFTOTALSALES
15%
10%
5%
0%
25%
20%
30%
SMARTPHONE DESKTOPTABLET
JAN FEB MAR APR MAY JUN
12%
10%
13%
10%
14%
11%
13%
10%
15%
10%
18%
11%
6
TRAVEL FLASH REPORT: BOOKING ON MOBILE GOES MAINSTREAM
#3
The spring and summer seasons see an acceleration of
mobile adoption. Bookings made on smartphones grow
steadily between January and June in most regions,
except in the Southern Hemisphere.
Hotel bookings made on smartphones increase from 12
percent to 18 percent between January and June. This
is partly because of seasonal travel, but also because
travelers are more likely to be out and about (and away
from a desktop) as the summer progresses.
Share of hotel bookings by month, from January to June 2015 [1]
Travel season is mobile season
[1] H1 2015 — US, UK, ES, NL, IT, JP, DE, FR, AU — Hotels — OTA and suppliers, excluding apps.
10%
5%
0%
15%
25%
20%
%OFTOTALSALESALL
JANUARY FEBRUARY MARCH APRIL MAY JUNE
14%
5%
15%
6%
16%
5%
15%
5%
17%
6%
21%
7%
MOBILEDESKTOP
20%
0%
60%
40%
80%
100%
Q1 2015 Q2 2015
9% 12% 16% 19% 20% 23%
Q1 2014 Q2 2014 Q3 2014 Q4 2014
SUPPLIEROTA
%OFTOTALSALES
15%
10%
5%
0%
25%
20%
30%
SMARTPHONE DESKTOPTABLET
JAN FEB MAR APR MAY JUN
12%
10%
13%
10%
14%
11%
13%
10%
15%
10%
18%
11%
7
TRAVEL FLASH REPORT: BOOKING ON MOBILE GOES MAINSTREAM
Share of bookings on Smartphone for OTAs and suppliers, H1 2015 [1]
The share of bookings generated from smartphones is
roughly three times higher for OTAs vs. hotel suppliers
themselves, and the disparity increases throughout the
travel season — from 19 percent to 26 percent from
January to June, while suppliers don’t get past the 7
percent mark during the entire period.
HOTEL OTAs LEAD IN MOBILE
[1] H1 2015 – US, UK, ES, NL, IT, JP, DE, FR, AU – Hotel – OTA and suppliers, excluding apps.
8
TRAVEL FLASH REPORT: BOOKING ON MOBILE GOES MAINSTREAM
Comprehensive tracking across all devices
can account for 21 percent uplift in campaign
bookings, as decisions and transactions take place
on all devices.
Advertisers who invest in in-app tracking and
advertising generate almost half of mobile
bookings (49%) directly from applications.
As complexity increases in all possible ways for
advertisers — seasonality, users’ behaviors, devices
— programmatic buying becomes a media
planning facilitator.
Conclusion
Implications for travel advertisers:
Methodology: This report comes from the analysis of data collected from more than 500 travel
advertisers since early 2014, worldwide. Comparators were not taken into account. Instead, the
study focuses on travel suppliers and online travel agencies. The number of bookings are those
measured directly on advertisers’ websites and do not reflect the activity of Criteo. This methodology
is compliant with the one used for the Mobile Commerce Report published by Criteo every quarter.
Authors: Daniele Beccari, Charlotte Catimel, Florent Maillard
How Criteo helps travel advertisers.
- Premium inventory on top-tier publishers
- Flexible, self-optimizing real-time ads
- Cross-sell campaigns
BRAND CONTROL
- Programmatic media buying
based on individual user value
- Personalized recommendations
for true 1:1 marketing
- Yield- and value-based targeting
DATA-DRIVEN ROI
- Global reach of more than
1 billion monthly users*
- Mobile on web and apps, iOS
and Android out of the box
- Cross-device intent prediction
VOLUME & SCALE
- Global privacy compliance program
- Advanced opt-out features
- Multi-lingual and multi-currency
campaigns
GLOBAL COMPLIANCE
PACKAGES ACTIVITIES OTAs CRUISEAIRLINES HOTELS RAIL CAR RENTAL
Covering:
* According to comScore MMX, Criteo exposes 1,065MM unique viewers worldwide (Age 15+, Worldwide, June 2015).
9
Criteo delivers personalized performance marketing at an
extensive scale. Measuring return on post-click sales, Criteo
makes ROI transparent and easy to measure. Criteo has over
1,600 employees in 27 offices across the Americas, EMEA
and Asia-Pacific, serving over 8,500 advertisers worldwide
and with direct relationships with over 10,000 publishers.
For more information, please visit www.criteo.com
Copyright © 2015 Criteo
About Criteo.
SEPTEMBER 2015TRAVEL FLASH REPORT: BOOKING ON MOBILE GOES MAINSTREAM

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Mobile Bookings Double as Travelers Go Mobile

  • 1. Travel Flash Report. Booking on mobile goes mainstream SEPTEMBER 2015
  • 2. 21 percent of online bookings are not correctly measured by advertisers, because the final transaction occurs on another device than the one where the click was made. It is even higher at 26% when the click is made on a mobile device. Hotel OTAs generate a higher share of bookings on smartphones compared to suppliers (21 percent vs. 7 percent), and the difference increases as the season progresses. 1 TRAVEL FLASH REPORT: BOOKING ON MOBILE GOES MAINSTREAM Introduction. Key takeaways: Mobile accounts for most of the overall growth in travel bookings since 2014, as the share of mobile bookings has almost doubled, increasing from 12 percent to 23 percent between Q2 2014 and Q2 2015 worldwide. And mobile adoption appears to benefit all travel sub-categories. The booking device of choice changes depending on many factors: time of day, day of the week, duration of stay, type of trav- el booking, etc. Smartphones account for a remarkable 47 percent of same-day hotel bookings (58 percent if tablets are included). Mobile apps are generating 49 percent of mobile bookings for advertisers who invest in in-app tracking and advertising (world- wide, air and hotel categories), up from just 12 percent a year ago. Since 2014, Criteo has analyzed more than 1 billion bookings generated by hundreds of travel suppliers and online travel agencies worldwide—making us a central source of the trends happening now in the travel industry. This report includes a number of new observations and recommendations on how travel advertisers can better lever- age the mobile opportunity.
  • 3. DESKTOPSMARTPHONE COUNTRY GROUP BRAZIL 8% 5% 87%13% TOTAL MOBILE TABLET BELGIUM 5% 9% 86%14% AUSTRIA 6% 9% 85%15% GERMANY 6% 9% 85%15% FRANCE 10% 11% 79%21% ITALY 11% 10% 79%21% NETHERLANDS 6% 16% 78%22% UNITED KINGDOM 9% 13% 78%22% SOUTH KOREA 21% 2% 77%23% SPAIN 12% 11% 77%23% AUSTRALIA 12% 13% 75%25% TURKEY 21% 4% 75%25% DENMARK 8% 17% 75%25% CANADA 15% 11% 74%26% SWEDEN 14% 14% 72%28% APAC 19% 8% 73%27% EMEA 10% 11% 79%21% AMERICAS 18% 9% 73%27% UNITED STATES 20% 10% 70%30% JAPAN 24% 6% 70%30% 60 40 20 0 120 100 80 160 140 180 103 159 DEVICE PACKAGES SMARTPHONE TABLET SMARTPHONE TABLET SMARTPHONE TABLET 1% 2% 3% 4% 5% 6% 7% 8% 9% % OF TOTAL SALES 12% 13% 14% 15% HOTEL AIR 10% 11% 5% 10% 14% 10% 9% 12% AVERAGE BOOKING VALUE (100% = BOOKING VALUE ON DESKTOP) COUNTRY 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% SMARTPHONE FRANCE TABLET SMARTPHONE GERMANY TABLET SMARTPHONE ITALY TABLET SMARTPHONE JAPAN TABLET SMARTPHONE NETHERLANDS TABLET SMARTPHONE SPAIN TABLET SMARTPHONE UK TABLET SMARTPHONE US TABLET 47% 97% 34% 65% 66% 101% 93% 97% 95% 98% 44% 47% 57% 92% 78% 38% 10% 5% 0% 15% 25% 20%%OFTOTALSALESALL JANUARY FEBRUARY MARCH APRIL MAY JUNE 14% 5% 15% 6% 16% 5% 15% 5% 17% 6% 21% 7% MOBILEDESKTOP 20% 0% 60% 40% 80% 100% Q1 2015 Q2 2015 9% 12% 16% 19% 20% 23% Q1 2014 Q2 2014 Q3 2014 Q4 2014 SUPPLIEROTA %OFTOTALSALES 15% 10% 5% 0% 25% 20% 30% SMARTPHONE DESKTOPTABLET JAN FEB MAR APR MAY JUN 12% 10% 13% 10% 14% 11% 13% 10% 15% 10% 18% 11% DESKTOSMARTPHONE COUNTRY GROUP BRAZIL 8% 5% 87%13% TOTAL MOBILE TABLET BELGIUM 5% 9% 86%14% AUSTRIA 6% 9% 85%15% GERMANY 6% 9% 85%15% FRANCE 10% 11% 79%21% ITALY 11% 10% 79%21% NETHERLANDS 6% 16% 78%22% UNITED KINGDOM 9% 13% 78%22% SOUTH KOREA 21% 2% 77%23% SPAIN 12% 11% 77%23% AUSTRALIA 12% 13% 75%25% TURKEY 21% 4% 75%25% DENMARK 8% 17% 75%25% CANADA 15% 11% 74%26% SWEDEN 14% 14% 72%28% APAC 19% 8% 73%27% EMEA 10% 11% 79%21% AMERICAS 18% 9% 73%27% UNITED STATES 20% 10% 70%30% JAPAN 24% 6% 70%30% 60 40 20 0 Q3 2014 120 100 80 160 140 MOBILEDESKTOP Q4 2014 Q1 2015 Q2 2015 180 103 159 15% 10% 5% 0% 25% 30% 20% 35% %OFTOTALSALESALL H1201414% H1201515% H1201414% H1201517% H1201414% H1201519% H1201418% H1201525% H1201422% H1201528% H1201430% H1201531% RAIL AIR PACKAGES CAR HOTEL APARTMENTS 2 TRAVEL FLASH REPORT: BOOKING ON MOBILE GOES MAINSTREAM #1 Within the travel sector, some regions are more mobile than others. In most Western countries, the share of bookings coming from mobile devices is more than 20 percent; in Japan it’s greater than 30 percent, while Latin America and some EU markets, like Germany, lag behind. As for device preference, there are still more online bookings generated on tablets than on smartphones in tablet-loving EMEA, while smartphones dominate in APAC and the US. Increase of the mobile share since Q1 2014 (Index, worldwide) [1] Share of booking by device across select countries [2] Between Q2 2014 and Q2 2015, the share of mobile bookings has almost doubled, increasing from 12 percent to 23 percent worldwide, with fairly consistent growth across all markets. Mobile accounts for most of the overall growth in travel bookings since 2014. THE SHARE OF MOBILE BOOKINGS IS CONTINUOUSLY GROWING Travelers are mobilizing! MOBILE ADOPTION IS GROWING, BUT VARIABLE Mobile adoption appears to benefit all travel sub-categories, with apartment rentals leading the pack at 31 percent mobile bookings. The car rental segment is growing the fastest, with mobile bookings growing from 18 percent to 26 percent YOY. ALL SUB-SECTORS BENEFIT Increase in mobile bookings by travel sub-category between H1 2014 and H1 2015 [3] [1] Jan 2014–June 2015, worldwide, all travel sub-categories, OTAs, and suppliers, excluding apps. [2] June 2015, worldwide, all travel sub-categories, OTAs, and suppliers, excluding apps. [3] H1 2014 and H1 2015, worldwide, OTAs, and suppliers, excluding apps.
  • 4. DESKTOPSMARTPHONE COUNTRY GROUP BRAZIL 8% 5% 87%13% TOTAL MOBILE TABLET BELGIUM 5% 9% 86%14% AUSTRIA 6% 9% 85%15% GERMANY 6% 9% 85%15% FRANCE 10% 11% 79%21% ITALY 11% 10% 79%21% NETHERLANDS 6% 16% 78%22% UNITED KINGDOM 9% 13% 78%22% SOUTH KOREA 21% 2% 77%23% SPAIN 12% 11% 77%23% AUSTRALIA 12% 13% 75%25% TURKEY 21% 4% 75%25% DENMARK 8% 17% 75%25% CANADA 15% 11% 74%26% SWEDEN 14% 14% 72%28% APAC 19% 8% 73%27% EMEA 10% 11% 79%21% AMERICAS 18% 9% 73%27% UNITED STATES 20% 10% 70%30% JAPAN 24% 6% 70%30% 60 40 20 0 Q3 2014 120 100 80 160 140 MOBILEDESKTOP Q4 2014 Q1 2015 Q2 2015 180 103 159 15% 10% 5% 0% 25% 30% 20% 35% %OFTOTALSALESALL 1201414% 1201515% 1201414% 1201517% 1201414% 1201519% 1201418% 1201525% 1201422% 1201528% 1201430% 1201531% RAIL AIR PACKAGES CAR HOTEL APARTMENTS DEVICE PACKAGES SMARTPHONE TABLET SMARTPHONE TABLET SMARTPHONE TABLET 1% 2% 3% 4% 5% 6% 7% 8% 9% % OF TOTAL SALES 12% 13% 14% 15% HOTEL AIR 10% 11% 5% 10% 14% 10% 9% 12% AVERAGE BOOKING VALUE (100% = BOOKING VALUE ON DESKTOP) COUNTRY 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% SMARTPHONE FRANCE TABLET SMARTPHONE GERMANY TABLET SMARTPHONE ITALY TABLET SMARTPHONE JAPAN TABLET SMARTPHONE NETHERLANDS TABLET SMARTPHONE SPAIN TABLET SMARTPHONE UK TABLET SMARTPHONE US TABLET 47% 97% 34% 65% 66% 101% 93% 97% 95% 98% 44% 47% 57% 92% 78% 38% 51% 12% 40% 49% JUNE 2014 JUNE 2015 JULY 2015 IN-APP MOBILE WEB WEEKDAY WEEKEND %OFTOTALSALES 18 14 6 DESKTOPSMARTPHONE COUNTRY GROUP BRAZIL 8% 5% 87%13% TOTAL MOBILE TABLET BELGIUM 5% 9% 86%14% AUSTRIA 6% 9% 85%15% GERMANY 6% 9% 85%15% FRANCE 10% 11% 79%21% ITALY 11% 10% 79%21% NETHERLANDS 6% 16% 78%22% UNITED KINGDOM 9% 13% 78%22% SOUTH KOREA 21% 2% 77%23% SPAIN 12% 11% 77%23% AUSTRALIA 12% 13% 75%25% TURKEY 21% 4% 75%25% DENMARK 8% 17% 75%25% CANADA 15% 11% 74%26% SWEDEN 14% 14% 72%28% APAC 19% 8% 73%27% EMEA 10% 11% 79%21% AMERICAS 18% 9% 73%27% UNITED STATES 20% 10% 70%30% JAPAN 24% 6% 70%30% 60 40 20 0 Q3 2014 120 100 80 160 140 MOBILEDESKTOP Q4 2014 Q1 2015 Q2 2015 180 103 159 15% 10% 5% 0% 25% 30% 20% 35% %OFTOTALSALESALL H1201414% H1201515% H1201414% H1201517% H1201414% H1201519% H1201418% H1201525% H1201422% H1201528% H1201430% H1201531% RAIL AIR PACKAGES CAR HOTEL APARTMENTS DEVICE PACKAGES SMARTPHONE TABLET SMARTPHONE TABLET SMARTPHONE TABLET 1% 2% 3% 4% 5% 6% 7% 8% 9% % OF TOTAL SALES 12% 13% 14% 15% HOTEL AIR 10% 11% 5% 10% 14% 10% 9% 12% AVERAGE BOOKING VALUE (100% = BOOKING VALUE ON DESKTOP) COUNTRY 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% SMARTPHONE FRANCE TABLET SMARTPHONE GERMANY TABLET SMARTPHONE ITALY TABLET SMARTPHONE JAPAN TABLET SMARTPHONE NETHERLANDS TABLET SMARTPHONE SPAIN TABLET SMARTPHONE UK TABLET SMARTPHONE US TABLET 47% 97% 34% 65% 66% 101% 93% 97% 95% 98% 44% 47% 57% 92% 78% 38% 51% 12% 40% 49% JUNE 2014 JUNE 2015 JULY 2015 IN-APP MOBILE WEB WEEKD WEEKE 3 TRAVEL FLASH REPORT: BOOKING ON MOBILE GOES MAINSTREAM Share of bookings by device for main travel categories [1] Mobile users appear to prefer certain devices for certain bookings. For example, tablets generate more bookings than smartphones for the air and packages categories, but the opposite is true for hotels. DEVICE MATTERS [1] June 2015, in ES, UK, US, NL, IT, JP, DE, FR, AU — OTAs and suppliers, excluding apps. [2] June 2015, in US, UK, ES, NL, IT, JP, DE, FR, AU — Hotel, Air, Packages — OTAs and suppliers, excluding apps. [3] June 2014 - July 2015, Worldwide, Air and Hotel, Comparators excluded For advertisers who have already invested in in-app in the air and hotel sub-categories, mobile apps are generating 49 percent of all mobile bookings (worldwide), up from just 12 percent a year ago. In- app advertising and proper tracking are increasingly becoming must-haves for travel advertisers. IN-APP BOOKINGS ARE A HIT Share of bookings on mobile devices for advertisers using in-app [3] Average booking values for tablets and smartphones compared to desktop, for main travel categories [2] The average booking value is, in most markets, lower on smartphones, notably because these devices are used more often for shorter stays (see page 4). Interestingly, tablets reach desktop levels in most other countries. Among major markets, Japan remains the only country where average booking values are equal across all devices. Country 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Smartphone France Tablet Smartphone Germany Tablet Smartphone Italy Tablet Smartphone Japan Tablet Smartphone Netherlands Tablet Smartphone Spain Tablet Smartphone UK Tablet Smartphone US Tablet 47% 97% 34% 65% 66% 101% 93% 97% 95% 98% 44% 47% 57% 92% 78% 38%
  • 5. 14% 15% KTOP) 100% % 01% % % WEEKDAY SMARTPHONE DESKTOP WEEKEND 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 0% TABLET 8%19% 73% 12%28% 60% %OFTOTALSALES DAYS BEFORE CHECK-IN 70% 60% 50% 40% 30% 20% 10% 0% 100% 90% 80% SMARTPHONE DESKTOPTABLET 10 AND MORE 18% 8% 74% 14% 9% 77% 7% 10% 83% MORE THAN 100 PAGE VIEWS6-100 PAGE VIEWS 1-5 PAGE VIEWS DESKTOP SMARTPHONE TABLET 18% 10% 72% 13% 10% 77% 10% 8% 82% MORE THAN 7 NIGHTS2-7 NIGHTS 1 NIGHT DESKTOP SMARTPHONE TABLET HOTEL DURATION OF STAY 60 40 20 0 JANUARY 120 100 80 160 140 FEBRUARY MARCH APRIL MAY JUNE EUROPE APAC EMERGING MARKETS LATAM NORTH AMERICA JAN SMARTPHONE DESKTOP JUN 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 0% TABLET % OF TOTAL SALES 11% 12% 77% 11% 17% 72% 4 TRAVEL FLASH REPORT: BOOKING ON MOBILE GOES MAINSTREAM #2 Smartphones dominate for last-minute bookings Travelers clearly have preferences when it comes to when they book and with which device. The share of smartphone bookings is significantly higher during the weekend (+9 points). In the US, weekend bookings are nearly 40 percent mobile (+11 points). During weekdays, travelers also have their preferred moments. Smartphones account for 22 percent of the bookings in the morning (37 percent including tablets) and just 16 percent in the afternoon. This pattern applies across all sub-categories and is especially pronounced in regions like France and Germany, where the share of smartphone bookings can swing from 7 percent to 25 percent depending on the hour of the day and the day of the week. Bookings by device when getting closer to the check-in day [2] Bookings by device during weekdays and weekend days in the US [1] TO EACH DEVICE A TIME AND PLACE [1] June 2015 — all travel sub-verticals, OTAs, and suppliers, United States; excluding apps [2] Worldwide, Hotels, June 2015 — OTAs and suppliers, excluding apps. Smartphones account for a remarkable 47 percent of same-day hotel bookings. Add in tablets, and the share is 58 percent. This is a clear reason to think mobile-first for those last-minute room discounts and offers. FOR A LAST-MINUTE HOTEL BOOKING, TRAVELERS GRAB A SMARTPHONE “Advertisers should think mobile-first for last-minute room discounts and offers” %OFTOTALSALES 70% 60% 50% 40% 30% 20% 10% 0% 100% 90% 80%
  • 6. 14 15 KTOP) 90% 100% % 01% % % % %OFTOTALSALES DAYS BEFORE CHECK-IN 70% 60% 50% 40% 30% 20% 10% 0% 100% 90% 80% SMARTPHONE DESKTOPTABLET 10 AND MORE 18% 8% 74% 14% 9% 77% 7% 10% 83% MORE THAN 100 PAGE VIEWS6-100 PAGE VIEWS 1-5 PAGE VIEWS DESKTOP SMARTPHONE TABLET 13% 10% 77% 10% 8% 82% MORE THAN 7 NIGHTS2-7 NIGHTS 60 40 20 0 JANUARY 120 100 80 160 140 FEBRUARY MARCH APRIL MAY JUNE EUROPE APAC EMERGING MARKETS LATAM NORTH AMERICA JAN SMARTPHONE DESKTOP JUN 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 0% TABLET % OF TOTAL SALES 11% 12% 77% 11% 17% 72% ESKTOP 100% 73% 60% 18% 10% 72% 13% 10% 77% 10% 8% 82% MORE THAN 7 NIGHTS2-7 NIGHTS 1 NIGHT DESKTOP SMARTPHONE TABLET HOTEL DURATION OF STAY 120 100 80 160 140 10% 5% 0% 15% 25% 20% %OFTOTALSALESALL JANUARY FEBRUARY MARCH APRIL MAY JUNE 14% 5% 15% 6% 16% 5% 15% 5% 17% 6% 21% 7% 20% 0% 60% 40% 80% 100% Q1 2015 Q2 2015 9% 12% 16% 19% 20% 23% Q1 2014 Q2 2014 Q3 2014 Q4 2014 SUPPLIEROTA 5 TRAVEL FLASH REPORT: BOOKING ON MOBILE GOES MAINSTREAM Bookings by device, depending on the number of page views before booking [1] Smartphones are often preferred for making a simple booking, while consumers appear to prefer desktops during the comparison phase. Indeed, among bookings preceded by fewer than five page views, more than 18 percent are made from smartphones. But for bookings preceded by more than 100 page views, smartphones account for only 7 percent. This shows the clear role smartphones have in the buying journey, and emphasizes why cross-device tracking is so vital. Criteo observes that 21 percent of online bookings are not correctly measured by advertisers, because the final transaction occurs on another device than the one where the click was made. It is even higher at 26 percent when the click is made on a mobile device. Users simply finalize their bookings on the devices of their choice. THE JOURNEY BEFORE THE JOURNEY Bookings by device depending on the duration of stay [2] [1] June 2015 — Worldwide — Hotels — OTAs and suppliers, excluding apps. [2] Worldwide, Hotel advertisers, June 2015, excluding apps. “21% of online bookings are not correctly measured by advertisers” When booking shorter stays, travelers tend to use mobile devices more often. Smartphones in particular account for just 10 percent of bookings for stays of a week or more, but they register 18 percent of one-night stays. Tablets are very stable and remain around 10 percent regardless of the duration of the stay. SHORT STAY, SMALL SCREEN
  • 7. 5% 0% JANUARY FEBRUARY MARCH APRIL MAY JUNE 5% 6% 5% 5% 6% MOBILEDESKTOP 20% 0% 60% 40% 80% 100% Q1 2015 Q2 2015 9% 12% 16% 19% 20% 23% Q1 2014 Q2 2014 Q3 2014 Q4 2014 SUPPLIEROTA %OFTOTALSALES 15% 10% 5% 0% 25% 20% 30% SMARTPHONE DESKTOPTABLET JAN FEB MAR APR MAY JUN 12% 10% 13% 10% 14% 11% 13% 10% 15% 10% 18% 11% 6 TRAVEL FLASH REPORT: BOOKING ON MOBILE GOES MAINSTREAM #3 The spring and summer seasons see an acceleration of mobile adoption. Bookings made on smartphones grow steadily between January and June in most regions, except in the Southern Hemisphere. Hotel bookings made on smartphones increase from 12 percent to 18 percent between January and June. This is partly because of seasonal travel, but also because travelers are more likely to be out and about (and away from a desktop) as the summer progresses. Share of hotel bookings by month, from January to June 2015 [1] Travel season is mobile season [1] H1 2015 — US, UK, ES, NL, IT, JP, DE, FR, AU — Hotels — OTA and suppliers, excluding apps.
  • 8. 10% 5% 0% 15% 25% 20% %OFTOTALSALESALL JANUARY FEBRUARY MARCH APRIL MAY JUNE 14% 5% 15% 6% 16% 5% 15% 5% 17% 6% 21% 7% MOBILEDESKTOP 20% 0% 60% 40% 80% 100% Q1 2015 Q2 2015 9% 12% 16% 19% 20% 23% Q1 2014 Q2 2014 Q3 2014 Q4 2014 SUPPLIEROTA %OFTOTALSALES 15% 10% 5% 0% 25% 20% 30% SMARTPHONE DESKTOPTABLET JAN FEB MAR APR MAY JUN 12% 10% 13% 10% 14% 11% 13% 10% 15% 10% 18% 11% 7 TRAVEL FLASH REPORT: BOOKING ON MOBILE GOES MAINSTREAM Share of bookings on Smartphone for OTAs and suppliers, H1 2015 [1] The share of bookings generated from smartphones is roughly three times higher for OTAs vs. hotel suppliers themselves, and the disparity increases throughout the travel season — from 19 percent to 26 percent from January to June, while suppliers don’t get past the 7 percent mark during the entire period. HOTEL OTAs LEAD IN MOBILE [1] H1 2015 – US, UK, ES, NL, IT, JP, DE, FR, AU – Hotel – OTA and suppliers, excluding apps.
  • 9. 8 TRAVEL FLASH REPORT: BOOKING ON MOBILE GOES MAINSTREAM Comprehensive tracking across all devices can account for 21 percent uplift in campaign bookings, as decisions and transactions take place on all devices. Advertisers who invest in in-app tracking and advertising generate almost half of mobile bookings (49%) directly from applications. As complexity increases in all possible ways for advertisers — seasonality, users’ behaviors, devices — programmatic buying becomes a media planning facilitator. Conclusion Implications for travel advertisers: Methodology: This report comes from the analysis of data collected from more than 500 travel advertisers since early 2014, worldwide. Comparators were not taken into account. Instead, the study focuses on travel suppliers and online travel agencies. The number of bookings are those measured directly on advertisers’ websites and do not reflect the activity of Criteo. This methodology is compliant with the one used for the Mobile Commerce Report published by Criteo every quarter. Authors: Daniele Beccari, Charlotte Catimel, Florent Maillard
  • 10. How Criteo helps travel advertisers. - Premium inventory on top-tier publishers - Flexible, self-optimizing real-time ads - Cross-sell campaigns BRAND CONTROL - Programmatic media buying based on individual user value - Personalized recommendations for true 1:1 marketing - Yield- and value-based targeting DATA-DRIVEN ROI - Global reach of more than 1 billion monthly users* - Mobile on web and apps, iOS and Android out of the box - Cross-device intent prediction VOLUME & SCALE - Global privacy compliance program - Advanced opt-out features - Multi-lingual and multi-currency campaigns GLOBAL COMPLIANCE PACKAGES ACTIVITIES OTAs CRUISEAIRLINES HOTELS RAIL CAR RENTAL Covering: * According to comScore MMX, Criteo exposes 1,065MM unique viewers worldwide (Age 15+, Worldwide, June 2015). 9
  • 11. Criteo delivers personalized performance marketing at an extensive scale. Measuring return on post-click sales, Criteo makes ROI transparent and easy to measure. Criteo has over 1,600 employees in 27 offices across the Americas, EMEA and Asia-Pacific, serving over 8,500 advertisers worldwide and with direct relationships with over 10,000 publishers. For more information, please visit www.criteo.com Copyright © 2015 Criteo About Criteo. SEPTEMBER 2015TRAVEL FLASH REPORT: BOOKING ON MOBILE GOES MAINSTREAM