1. Michael Lee Campbell
ameaus@hotmail.com
(03) 6244 5904
32 Alford St Howrah Tas. 7018
~~~~~~~~~~ PERSONAL STATEMENT ~~~~~~~~~~
I am successful ICT (IT/IS) Portfolio Manager, Application Administrator, Technical Project
Manager, IT Operation Manager and Network Engineer with expertise in planning, executing,
controlling, and closing projects/processes delivering value to business and delivering
appropriate fit for purpose business solutions.
~~~~~~~~~~ EMPLOYMENT HISTORY ~~~~~~~~~~
Senior Application Consultant
Department of Health | Hobart, Tasmania, Australia|
10.09 > Present
Supervisor; Steven Levis (Australia) 011 613 6166 3983 (can be contacted)
Achievements
- Manage (report to senior management when required) on 4 ICT application portfolio’s
and manage the relationships between 5 internal ICT teams (Database
administrators, Server administrators, Project management office, Desktop support,
and Service Center), 6 external vendors (CSC, Healthcare Software, Melbourne
Health, Mirth, EndoSoft, and University of Tasmania), numerous service providers,
and other stakeholders for the purpose of achieving day to day operations of various
statewide applications to meet documented Service Level Agreements (SLA’s).
- Documented and coordinated 42 change request/management programs for multiple
business units and vendors that delivered enhancements to products, increased
capabilities to current business flows, improved efficiencies and effectives, and
decreased cost of doing business all while maintaining current service level
agreements with business units and vendors.
- Coordinate with the Australian National E-health Transition Authority (NEHTA) and
Medicare Australia to integrate prescription cost reimbursement and tracking and
integration of the national Personally Controlled Electronic Health Record (PcEHR) as
well as work with the National Bowel Cancer Screening intuitive resulting in Tasmania
Health being one of the first states in Australia to integrate with federal funded
initiatives which help the state earn and additional $2 million dollars in funding.
- Provide strategic advice and undertake investigations and research into issues
related to the successful delivery of statewide services through the use of technical
solutions for the administration of multiple applications. This results in an increase of
effectiveness by reducing the amount to time to staff and cost to agency for
completing required task resulting in the ability of business unit to meet a decreased
budget.
- Undertake tasks in context with the agency’s IT strategic plan associated with
software selection, installation, maintenance and support, and consultancy in support
of the main activities of the IT service branch with respect to the three broad areas
o Infrastructure Support;
o Infrastructure Management; and
o Infrastructure Development.
- Contributing developer of agency Enterprise Architecture documentation, outlining
current and future architecture for all departments within the agency delivering on a
common technical platform to include a well-defined analysis, design, planning and
implementation strategy.
- Work with business units to develop enhancement request to product provider for the
purpose of meeting required business needs or new initiatives to support national
health regulations.

2. - Monitor and implement appropriate disaster recovery procedures.
- Provide guidance and advice to other team members
- Ensure “knowledge and skill transfer” with occupants of similar positions within
Information Services to facilitate the development of “whole of business” knowledge
and skills
- Developed, and documented business continuity plans for various business units.
- Developed, and documented IT continuity plan supporting the business continuity
plan
Technical Project Manager
Department of Health | Hobart, Tasmania, Australia |
02.07 > 10.09
Supervisor; Dana Purton (Australia) (no contact information)
Achievements
- Supervised the technical implementations and systems design of the pharmacies
enterprise applications and infrastructure, delivering on;
o Stock control system and management applications,
o Decision support application
o Mobile information management application,
o Federal regulation and integration application, and
o Financial transaction integration
- Work with internal and external development teams to integrate pharmacy systems
via HL7 (Mirth, Orion, and STOCCA), and EDI protocols to insure single source
integrity and security of patient, provider, episode of care, and financial information is
maintained throughout (and after) a patients journey in the healthcare system.
- Developed technical specification and enterprise level business requirements for the
purpose of a Statewide Pharmacy procurement, and implementation of a mobile
delivery solution (to include WWAN/WLAN, tablets, Pads, applets, and security),
delivering the statewide pharmaceutical applications to internal and external users.
- Managed and coordinated the implementations and use of the Citrix Farm, involving
the configuration of printing, network resources, user access (internal and external).
and supporting hardware and software requirements all of the department’s core
medicines management systems.
- Coordinated and facilitated the implementations of large enterprise applications and
infrastructure for the delivery of remote applications via thin client and cloud
technologies to the Tasmanian Health Service. This project included;
o The hardware configuration setup of a multiple servers and multiple regions
to a single Citrix Farm
o Data Center setup to include; Racking setup of hardware, cooling impacts on
existing systems, power impacts existing systems, and connectivity to
existing copper and fibre data connections.
o Creations of detailed specification that designed the dispersed
communications racking and hardware infrastructure required for the delivery
of end users applications.
o Managed the contractor selection process for 5 onsite capital works projects
installing on site data cabling (copper and fibre), racking hardware, electrical
circuits, and ventilation requirements.
o Overseeing contractor works insuring the delivery of work was on time and
on budget.
o Creating tender documentation for the acquisition of hardware to support the
delivery of applications to the Mobile bedside patient management and
discharge application,
o Conceptualized, procured, and implemented a mobile pharmaceutical
dispensing and patient management solution
o User acceptance testing and user training
- Develop project plans focused around expected business outcomes, for the delivery
of business intelligence requirements to the governance and steering committees

3. Communication Consultant
Department of Health and Human Services Hobart, Tasmania, Australia |
06.03 > 02.07
Supervisor; Rodney Harrex (Australia) 011 613 6166 3940 (reception number) (can be
contacted)
Achievements
- Undertook project management consultancies associated with information and
communications technology systems design and undertook policy and process
analysis and development in relation to network communications along with
undertaking high level investigations and research relating to communication
equipment and ICT
- Designed, developed, and integrated networks and communications systems for a
large corporate enterprise over large geographical distances. This involved:
o Developed, and documented business plans,
o Developing an IT plan supporting the business plan
o Conceptualizing network and communication requirements that support the
business and IT plan to include;
 Data centers requirements, designs, and setups
 Edge racking requirements and designs
 Cabling requirements for LAN/WAN/MAN,
 Hosting hardware to include servers, switches, patching panels, cable
management solutions for copper and fibre, power management and
protection, and environmental management systems.
 Tools for 24 hour monitoring and notification of the end to end network
availability.
o Created tender documentation requesting vendor submissions for the building of
the designed network and communication systems
o Overseeing the vendor selection process, documenting selection criteria and
managing the selection process, following up with successful and unsuccessful
vendors and negotiating contracts.
o Overseeing the capital works and the building of the designed network and
communication system insuring minimal impact to client daily works and
maximum adherence to departmental occupational health and safety.
o Review all testing results provided by the contractor after installation of works, to
include;
 Data cable test verifying correct termination, minimal DB loss, and cable
length,
 Wireless free-air-space loss results and antenna gain configuration, and
 Compliance with all regulatory processes.
o Overseeing the switching hardware installation and patching insuring proper
patch records were maintained and insuring documented patching procedures
were followed to include proper patch cable type, colour, length were used
o Closing the project and insuring all monitoring agents had been setup and tested.
- Developed and evaluated tender documentation for medium and large projects,
evaluating tender responses from contractors and developing contractual agreements
between the department and the successful vendor.
- Managed vendors and contractor for large scale LANWAN installations and remote
LANWAN installations
- Responsible for creating and implementation in partnership with client to overcome
their business challenges through the application of technology
Information Technology Officer
Department of Health and Human Services Hobart, Tasmania, Australia |
11.02 > 06.03
Supervisor; Lisa McDermott (Australia) (no contact information)

4. Achievements
- Up Front line customer support services
- researching required information using available resources
- managing and resolving customer complaints
- providing customers with product and service information
- identifying and escalating priority issues
- completing call logs and call reports
Aviation Ordnance
United States Navy| San Diego, CA |
04.85 > 07.01
Achievements
- Team leader of a team of 30 that inspects, maintains and repairs aircraft mechanical
and electrical armament/ordnance systems;
- Quality Assurance supervisor overseeing 150 personnel the service aircraft guns and
accessories;
- Instructor of naval personnel that stow, assembles and load aviation ammunition
including aerial mines, torpedoes, missiles and rockets;
- Division/Command Supervisor for the service bomb, missile and rocket releasing and
launching division;
- Team leader of a team of 5 that load supplementary munitions;
- Assemble, tests and maintain air-launched guided missiles

5. ~~~~~~~~~~ KEY SKILLS ~~~~~~~~~~
Technical Skills
- Demonstrated Network Routing experience
- Demonstrated Systems Design experience
- In-depth knowledge of TCP/UDP and IP protocols
- Extensive experience with RIP and OSPF
- Demonstrated Project Management experience
- Demonstrated research, business intelligence gathering and documentation skills
- Enterprise Application Administration Management
- Vendor liaison and management experience
- Highly developed communication and negotiation skills
- Strong multi-tasking and work prioritization skills
- Experienced group Instructor
- Creating project design and specification documentation
- Competing project acceptance testing and documenting
- Gant chart development experience
- TQM/TQL qualified
- Fiber Testing and Splicing trained
- Data Rack Design (Panduit) certified
- Computer room and Data Center design
- Spectrum management
- Radio Frequency Design
- HL7 and EDI protocols
- JAVA
- XML
- CSS
- Microsoft Office
- Windows OS
- Windows server 2003, 2008
- VMware
- CITRIX Administration
- SQL 2005 and 2008 data management
- Prince 2
Certificates
- ITIL V3
- ITIL V2
- Project Management training (John Smyrk ITO) certification.
- CWNA
Memberships
- Association for Project Management (APM) Tasmania
- Australian Computer Society
~~~~~~~~~~ EDUCATION ~~~~~~~~~~
- BSc Information Systems
University of Tasmania
- Diploma Computer Application and Networks
Coleman University, San Diego California.
~~~~~~~~~~ REFERENCES ~~~~~~~~~~
References are available on request.

6. ~~~~~~~~~~ KEY SKILLS ~~~~~~~~~~
Technical Skills
- Demonstrated Network Routing experience
- Demonstrated Systems Design experience
- In-depth knowledge of TCP/UDP and IP protocols
- Extensive experience with RIP and OSPF
- Demonstrated Project Management experience
- Demonstrated research, business intelligence gathering and documentation skills
- Enterprise Application Administration Management
- Vendor liaison and management experience
- Highly developed communication and negotiation skills
- Strong multi-tasking and work prioritization skills
- Experienced group Instructor
- Creating project design and specification documentation
- Competing project acceptance testing and documenting
- Gant chart development experience
- TQM/TQL qualified
- Fiber Testing and Splicing trained
- Data Rack Design (Panduit) certified
- Computer room and Data Center design
- Spectrum management
- Radio Frequency Design
- HL7 and EDI protocols
- JAVA
- XML
- CSS
- Microsoft Office
- Windows OS
- Windows server 2003, 2008
- VMware
- CITRIX Administration
- SQL 2005 and 2008 data management
- Prince 2
Certificates
- ITIL V3
- ITIL V2
- Project Management training (John Smyrk ITO) certification.
- CWNA
Memberships
- Association for Project Management (APM) Tasmania
- Australian Computer Society
~~~~~~~~~~ EDUCATION ~~~~~~~~~~
- BSc Information Systems
University of Tasmania
- Diploma Computer Application and Networks
Coleman University, San Diego California.
~~~~~~~~~~ REFERENCES ~~~~~~~~~~
References are available on request.