Presley Michael P. resume

Michael P. Presley Page 2 of 3
Michael P. PresleyMichael P. Presley
Summary of Qualifications
Highly accomplished professional with dedicated 5-year career developing, implementing, organizing, administering,
and optimizing effectiveness of leisure, fitness, and wellness programs for Warren County Parks & Recreation, City of
Harrisonburg, James Madison University, and U.S. Fitness Holdings. Skilled in analyzing needs, defining the plan, and
improving the quality of life, health, and fitness of children, adults, and seniors. Strength in recruiting, training,
mentoring, and mobilizing teams in achieving financial, customer service, and program goals.
■ Program Development, Enhancement & Management
■ Staff / Volunteer Recruitment, Evaluation & Supervision
■ Budget Planning, Tracking, Reporting & Management
■ New Membership, Retention & Referral Growth
■ Events, Activities & Program Planning / Introduction
■ Contracts Review, Renewal & Administration
■ Safety & Regulatory Compliance Adherence
■ Customer, Community & Team Relations
Career Experience
Frontpoint Security Vienna, VA | 2016-present
Highly Rated home security provider in the United States
Security Consultant
 Full-cycle inside sales role with a focus on closing sales
 Using a consultative sales approach, promote products and services over the phone
 Set appointments and follow up with prospects via email
 Maintain a high degree of product and service expertise
 Promote and enhance company reputation by providing a professional, responsive, and highly informative
customer experience.
 Meet and exceed sales goal of 30 per month
U.S. FITNESS HOLDINGS Falls Church, VA | 2013-2016
Largest health club operator in the Mid-Atlantic region with a portfolio of 45 health clubs.
Membership Director, Skyline Sport & Health Division – Falls Church Facility
Recruited to expand portfolio of recreational and fitness programs and grow membership. Assume full responsibility for
facility during the absence of General Manager, encompassing hiring and training, purchasing of supplies, resolving billing
and customer service issues, and scheduling members with appropriate programs and trainers. Manage team of 3.
Selected Achievements & Contributions
■ Held critical role in enabling facility to achieve 10% year-over-year membership growth. Analyzed the needs,
defined the strategy, and oversaw the implementation of new programs, special events, partnerships, and
strategies that increased awareness, secured referrals, and expanded membership base. Added approximately
$190,000 annually through new members.
■ Collaborated with the Fitness Director to launch the Explosive Performance Program and the Teens in Health
Program that enabled the capture of new younger members.
3412 Terrace Dr. | Alexandria, VA 22302 | 540.622.3640 | mikepres50@gmail.com
Michael P. Presley Page 2 of 3
■ Drove the rollout of the Personal Training Program for new members that increased retention and referrals.
Solution was adopted by other health clubs throughout the organization.
Membership Director, Skyline Sport & Health Division – Falls Church Facility- continued……
■ Conceptualized and implemented the Parents Night Out Program, the first recreational program for the facility that
provides children of all ages with the opportunity to participate in games, sports, crafts, and fitness activities.
■ Grew participation at community and corporate events, and developed the referral program that drove revenue,
increased membership, and elevated brand identity.
■ Partnered with General Manager to create the Membership Director in Training Program (MDIT) that resulted in
the development of 2 Sales Consultants into Membership Director roles. Trained and mentored staff on best
practices for designing marketing plans, securing referrals, and building relationships with community members.
CITY OF HARRISONBURG, DEPARTMENT OF PARKS & RECREATION Harrisonburg, VA | 2012-1013
Government entity with a mission to enhance the quality of life of citizens by providing comprehensive leisure services.
Recreation Instructor / Program Manager - Cecil F. Gilkerson Community Activities Center
Brought in to manage and optimize effectiveness of seasonal, yearly, after school, and summer recreational programs
to meet the needs of community residents of all ages. Processed registrations and renewals, managed financials, and
resolved issues. Oversaw day-to-day operations of recreation center, encompassing the gymnasium, racquetball and
squash courts, exercise / weight room, classroom, special events rooms, craft rooms, and game room with table tennis,
pool tables, foosball, and bumper pool tables.
Selected Achievements & Contributions
■ Facilitated the capture of 70 new members within one year by building critical relationships and advocating value of
recreational programs to community members.
■ Introduced and coordinated efforts of After School and Summer Camp Programs that increased the generation of
revenue and improved the value of the facility within the community. Built partnerships with school districts,
parents, and community members to provide needed recreational programs to children ages 4 to 12. Planned and
executed structured activities for up to 30 children during the school year and 50 children during the summer.
■ Created the Group Fitness Training Program, the first program within the center to provide circuit weight training to
adults of all ages.
■ Developed the Teen Training Program that taught members ages 9-12 on how to use the machines, design exercise
programs to meet goals, and nutritional guidelines.
JAMES MADISON UNIVERSITY, ATHLETICS DEPARTMENT Harrisonburg, VA | 2012-1013
Charter member of the Colonial Athletic Association sponsoring an 18-sport intercollegiate athletics program that
competes at the Division 1 Level.
Guest Services Student Worker / Assistant to Strength Coaches
■ Provided optimal customer service to individuals and families attending football, soccer, lacrosse, basketball,
software, and baseball games. Obtained tickets, assisted with locating sets, explained sport’s rules and regulations,
cleaned up accidents, and set-up and disassembled areas for sporting and other special events.
■ Chosen for internship to support the Athletics Department’s Strength & Conditioning Program for the men’s and
women’s basketball, baseball, football, soccer, cheerleading, track and field, volleyball, and tennis sports teams.
Developed workout plans for teams and rehabbed players from various injuries. Designed, introduced, and
implemented the yearly exercise program for men’s basketball team.
■ Volunteered and designed strength & conditioning program for women’s soccer team for practicum. Taught lifts,
monitored results, and collaborated with coaches to improve programs.
3412 Terrace Dr. | Alexandria, VA 22302 | 540.622.3640 | mikepres50@gmail.com
Michael P. Presley Page 2 of 3
SHENANDOAH BASKETBALL OFFICIALS ASSOCIATION Harrisonburg, VA | 2011-2012
Organization committed to the highest officiating quality and professionalism.
Basketball Referee
■ Refereed girls and boys basketball games for middle and school high schools throughout Harrisonburg and
surrounding towns. Enforced rules of the gams, issued correct penalty, and ensured fair game play.
WARREN COUNTY, DEPARTMENT OF PARKS AND RECREATION Front Royal, VA | 2009-2011
Provider of recreational programs, classes, and activities for citizens of the Town of Front Royal and Warren County.
Concession Manager (Summer 2011)  Recreation Supervisor & Concession Manager (Summer 2010 & Fall 2009)
■ Recommended and facilitated the introduction of Youth Flag Football and Basketball Programs into the
department. Organized basketball practices and games for children ages 8-12.
■ Managed the concession stands for the town pool, stake park, and softball fields, from preparation food to
tracking inventory, and counting end-of-day funds.
Education & Credentials
Bachelor of Science in Kinesiology; Concentration in Exercise Science  JAMES MADISON UNIVERSITY (2012)
Associate of Arts and Science in Science  LORD FAIRFAX COMMUNITY COLLEGE (2010)
3412 Terrace Dr. | Alexandria, VA 22302 | 540.622.3640 | mikepres50@gmail.com

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Presley Michael P. resume

  • 1. Michael P. Presley Page 2 of 3 Michael P. PresleyMichael P. Presley Summary of Qualifications Highly accomplished professional with dedicated 5-year career developing, implementing, organizing, administering, and optimizing effectiveness of leisure, fitness, and wellness programs for Warren County Parks & Recreation, City of Harrisonburg, James Madison University, and U.S. Fitness Holdings. Skilled in analyzing needs, defining the plan, and improving the quality of life, health, and fitness of children, adults, and seniors. Strength in recruiting, training, mentoring, and mobilizing teams in achieving financial, customer service, and program goals. ■ Program Development, Enhancement & Management ■ Staff / Volunteer Recruitment, Evaluation & Supervision ■ Budget Planning, Tracking, Reporting & Management ■ New Membership, Retention & Referral Growth ■ Events, Activities & Program Planning / Introduction ■ Contracts Review, Renewal & Administration ■ Safety & Regulatory Compliance Adherence ■ Customer, Community & Team Relations Career Experience Frontpoint Security Vienna, VA | 2016-present Highly Rated home security provider in the United States Security Consultant  Full-cycle inside sales role with a focus on closing sales  Using a consultative sales approach, promote products and services over the phone  Set appointments and follow up with prospects via email  Maintain a high degree of product and service expertise  Promote and enhance company reputation by providing a professional, responsive, and highly informative customer experience.  Meet and exceed sales goal of 30 per month U.S. FITNESS HOLDINGS Falls Church, VA | 2013-2016 Largest health club operator in the Mid-Atlantic region with a portfolio of 45 health clubs. Membership Director, Skyline Sport & Health Division – Falls Church Facility Recruited to expand portfolio of recreational and fitness programs and grow membership. Assume full responsibility for facility during the absence of General Manager, encompassing hiring and training, purchasing of supplies, resolving billing and customer service issues, and scheduling members with appropriate programs and trainers. Manage team of 3. Selected Achievements & Contributions ■ Held critical role in enabling facility to achieve 10% year-over-year membership growth. Analyzed the needs, defined the strategy, and oversaw the implementation of new programs, special events, partnerships, and strategies that increased awareness, secured referrals, and expanded membership base. Added approximately $190,000 annually through new members. ■ Collaborated with the Fitness Director to launch the Explosive Performance Program and the Teens in Health Program that enabled the capture of new younger members. 3412 Terrace Dr. | Alexandria, VA 22302 | 540.622.3640 | mikepres50@gmail.com
  • 2. Michael P. Presley Page 2 of 3 ■ Drove the rollout of the Personal Training Program for new members that increased retention and referrals. Solution was adopted by other health clubs throughout the organization. Membership Director, Skyline Sport & Health Division – Falls Church Facility- continued…… ■ Conceptualized and implemented the Parents Night Out Program, the first recreational program for the facility that provides children of all ages with the opportunity to participate in games, sports, crafts, and fitness activities. ■ Grew participation at community and corporate events, and developed the referral program that drove revenue, increased membership, and elevated brand identity. ■ Partnered with General Manager to create the Membership Director in Training Program (MDIT) that resulted in the development of 2 Sales Consultants into Membership Director roles. Trained and mentored staff on best practices for designing marketing plans, securing referrals, and building relationships with community members. CITY OF HARRISONBURG, DEPARTMENT OF PARKS & RECREATION Harrisonburg, VA | 2012-1013 Government entity with a mission to enhance the quality of life of citizens by providing comprehensive leisure services. Recreation Instructor / Program Manager - Cecil F. Gilkerson Community Activities Center Brought in to manage and optimize effectiveness of seasonal, yearly, after school, and summer recreational programs to meet the needs of community residents of all ages. Processed registrations and renewals, managed financials, and resolved issues. Oversaw day-to-day operations of recreation center, encompassing the gymnasium, racquetball and squash courts, exercise / weight room, classroom, special events rooms, craft rooms, and game room with table tennis, pool tables, foosball, and bumper pool tables. Selected Achievements & Contributions ■ Facilitated the capture of 70 new members within one year by building critical relationships and advocating value of recreational programs to community members. ■ Introduced and coordinated efforts of After School and Summer Camp Programs that increased the generation of revenue and improved the value of the facility within the community. Built partnerships with school districts, parents, and community members to provide needed recreational programs to children ages 4 to 12. Planned and executed structured activities for up to 30 children during the school year and 50 children during the summer. ■ Created the Group Fitness Training Program, the first program within the center to provide circuit weight training to adults of all ages. ■ Developed the Teen Training Program that taught members ages 9-12 on how to use the machines, design exercise programs to meet goals, and nutritional guidelines. JAMES MADISON UNIVERSITY, ATHLETICS DEPARTMENT Harrisonburg, VA | 2012-1013 Charter member of the Colonial Athletic Association sponsoring an 18-sport intercollegiate athletics program that competes at the Division 1 Level. Guest Services Student Worker / Assistant to Strength Coaches ■ Provided optimal customer service to individuals and families attending football, soccer, lacrosse, basketball, software, and baseball games. Obtained tickets, assisted with locating sets, explained sport’s rules and regulations, cleaned up accidents, and set-up and disassembled areas for sporting and other special events. ■ Chosen for internship to support the Athletics Department’s Strength & Conditioning Program for the men’s and women’s basketball, baseball, football, soccer, cheerleading, track and field, volleyball, and tennis sports teams. Developed workout plans for teams and rehabbed players from various injuries. Designed, introduced, and implemented the yearly exercise program for men’s basketball team. ■ Volunteered and designed strength & conditioning program for women’s soccer team for practicum. Taught lifts, monitored results, and collaborated with coaches to improve programs. 3412 Terrace Dr. | Alexandria, VA 22302 | 540.622.3640 | mikepres50@gmail.com
  • 3. Michael P. Presley Page 2 of 3 SHENANDOAH BASKETBALL OFFICIALS ASSOCIATION Harrisonburg, VA | 2011-2012 Organization committed to the highest officiating quality and professionalism. Basketball Referee ■ Refereed girls and boys basketball games for middle and school high schools throughout Harrisonburg and surrounding towns. Enforced rules of the gams, issued correct penalty, and ensured fair game play. WARREN COUNTY, DEPARTMENT OF PARKS AND RECREATION Front Royal, VA | 2009-2011 Provider of recreational programs, classes, and activities for citizens of the Town of Front Royal and Warren County. Concession Manager (Summer 2011)  Recreation Supervisor & Concession Manager (Summer 2010 & Fall 2009) ■ Recommended and facilitated the introduction of Youth Flag Football and Basketball Programs into the department. Organized basketball practices and games for children ages 8-12. ■ Managed the concession stands for the town pool, stake park, and softball fields, from preparation food to tracking inventory, and counting end-of-day funds. Education & Credentials Bachelor of Science in Kinesiology; Concentration in Exercise Science  JAMES MADISON UNIVERSITY (2012) Associate of Arts and Science in Science  LORD FAIRFAX COMMUNITY COLLEGE (2010) 3412 Terrace Dr. | Alexandria, VA 22302 | 540.622.3640 | mikepres50@gmail.com