1. Michele Capelli
1040 Appalosa Way
Tracy, CA 95376 (209) 814~3769
Capelli23@yahoo.com
CAREER OBJECTIVE:
To obtain a long term position where I can fully utilize my excellent communication, chairside,
business and marketing skills, in a fun, professional environment that promotes professional
growth and career advancement.
Expertise: As a self- starter I am friendly, efficient and productive in a fast paced
environment. My professional strengths include excellent communication, administrative
and organizing skills, attention to detail and flexibility. I bring over 20 years of experience
in Orthodontics & my goal is to create lasting relationships with both my peers as well as
my patients. Blessed, I have a great success rate at both.
EDUCATION: Received RDA license, Coronal Polishing and Ultrasonic scaling certificates.
Currently licensed in Radiology and in CPR. Continuing Education: Attends annual AAO/PCSO
conventions and Invisalign summit meetings.
EXPERIENCE:
2/2011- Present: Business Manager, RDA, Treatment Coordinator, Scheduling Coordinator.
Diablo Orthodontic Specialists.
I manage & run all aspects of the office, including leading a staff of 5. I am individually
responsible for the rapid growth of the practice, due to an excellent & impressive conversion rate
for generating new patents into our office. I maintain all aspects of financial presentation &
collection. I work with Orthobanc & hold an extremely low accounts receivable balance. I
submit insurance claims and follow up when needed. I take PVS impressions & review clin-
check and also present Tx plan to our patients.
9/2002 – 01/2011: RDA, Treatment Coordinator, Clinical Coordinator, Dr. Rob Van Den
Berg DDS, MS Orthodontist
As an independent and solo RDA in a busy Orthodontic practice. I bring forth a highly energetic
attitude who possesses extensive knowledge in all aspects of an Ortho practice including all chair
side duties, PVS impressions for Invisalign, and ORTHO CAD impression taking and delivering
for Indirect Bonding technique. Delivering attachments for Invisalign, knowledge of clin-check
and following patients progress from delivery to finale. Also, responsible for all inventory
control and ordering back office supplies. As Treatment Coordinator I possess an outstanding
conversion rate for starting new patients into the practice both from a financial and a clinical
standpoint. Internal and External marketing. Experience with self- ligating brackets. Fabricating
retainers. Also Digital x ray taking and photo cropping including treatment presentations with all
records. Current with all OSHA standards with sterilization and Hippa laws. Vast knowledge in
orthodontic appliances both, fixed and removable. I pride myself on my skills and my abilities to
be a very valuable asset to any office!
9/2001 - 9/2002 :Scheduling Coordinator Dr. Jeffrey Jarvis DDS

2. Created and managed Recall systems within the office, Telephone answering for busy cosmetic
practice, All Scheduling Coordinator duties. Trained with the personality compatibility DISC and
attended business courses at LVI.
7/1996 - 9/2001: RDA, Director of Marketing Dr. Claire Marcel, DDS, MS Orthodontist
Responsibilities include organizing office functions, demonstrations and presentations to various
target groups. Assisting in planning community functions acting as logistics coordinator. Utilize
public speaking opportunities as both a tool for education, as well as a marketing/advertising
vehicle to promote business growth. All RDA duties, for a very fast paced practice. Treatment
Coordinator with Financial presentations.
8/1993 – 6/1995 RDA, Treatment Coordinator Dr. Kenneth A. Holman DDS, MS
Orthodontist
RDA Chairside duties, promotion to Treatment Coordinator. Duties include advanced hands on
patient care, treatment & financial presentations, as well as promoting the doctor and team, by
acting as his office liaison. Hands on training with Hummingbird & Associates both in a business
aspect as well as a clinical aspect.
Personal and Professional references available upon request.