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7th Edition
ServSafe
Coursebook
Welcome
Objectives
Identify the following:
 What a foodborne illness is and how to determine when one has occurred
 Challenges to food safety
 Costs of a foodborne illness
 Contaminants that can make food unsafe
1-2
Keeping Food Safe: Objectives
Identify the following:
 How food becomes unsafe
 Food most likely to become unsafe
 Populations at high risk for foodborne illness
 Food safety responsibilities of the person in charge of a restaurant or
foodservice operation
1-3
Foodborne Illnesses
A foodborne illness is a disease transmitted to people through
food.
An illness is considered an outbreak when:
 Two or more people have the same symptoms after eating the same food.
 An investigation is conducted by state and local regulatory authorities.
 The outbreak is confirmed by laboratory analysis.
1-4
Challenges to Food Safety
Challenges include:
 Time
 Language and culture
 Literacy and education
 Pathogens
 Unapproved suppliers
 High-risk customers
 Staff turnover
1-5
The Costs of Foodborne Illnesses
Costs of a foodborne illness to an operation:
Loss of reputationLoss of customers and sales
Lowered staff moraleNegative media exposure
1-6
1-7
The Costs of Foodborne Illnesses
Staff missing workLawsuits and legal fees
Staff retrainingIncreased insurance
premiums
How Foodborne Illnesses Occur
Unsafe food is the result of contamination:
 Biological
 Chemical
 Physical
1-8
Contaminants
Biological contaminants:
 Bacteria
 Viruses
 Parasites
 Fungi
1-9
Contaminants
Chemical contaminants:
 Cleaners
 Sanitizers
 Polishes
1-10
Contaminants
Physical hazards:
 Metal shavings
 Staples
 Bandages
 Glass
 Dirt
 Natural objects (e.g., fish bones in a fillet)
1-11
How Food Becomes Unsafe
Five risk factors for foodborne illness:
1. Purchasing food from unsafe sources
2. Failing to cook food correctly
3. Holding food at incorrect temperatures
4. Using contaminated equipment
5. Practicing poor personal hygiene
1-12
How Food Becomes Unsafe
Cross-contaminationTime-temperature abuse
Poor cleaning and sanitizingPoor personal hygiene
1-13
How Food Becomes Unsafe
Time-temperature abuse:
 When food has stayed too long at
temperatures good for pathogen growth.
1-14
How Food Becomes Unsafe
Food has been time-temperature abused
when:
 It has not been held or stored at correct
temperatures.
 It is not cooked or reheated enough to kill
pathogens.
 It is not cooled correctly.
1-15
Pg 1.5 SSF 6e
How Food Becomes Unsafe
Cross-contamination:
 When pathogens are transferred from one
surface or food to another.
1-16
How Food Becomes Unsafe
Cross-contamination can cause a
foodborne illness when:
 Contaminated ingredients are added to food
that receives no further cooking.
 Ready-to-eat food touches contaminated
surfaces.
 Contaminated food touches or drips fluids onto
cooked or ready-to-eat food.
 A food handler touches contaminated food and
then touches ready-to-eat food.
 Contaminated wiping cloths touch
food-contact surfaces.
1-17
How Food Becomes Unsafe
Poor personal hygiene can cause a
foodborne illness when food handlers:
 Fail to wash their hands correctly after using
the restroom
 Cough or sneeze on food
 Touch or scratch wounds and then touch food
 Work while sick
1-18
How Food Becomes Unsafe
Poor cleaning and sanitizing:
 Equipment and utensils are not washed,
rinsed, and sanitized between uses.
 Food-contact surfaces are wiped clean instead
of being washed, rinsed, and sanitized.
 Wiping cloths are not stored in a sanitizer
solution between uses.
 Sanitizing solutions are not at the required
levels.
1-19
Food Most Likely to Become Unsafe
The two types of food that are most likely to become unsafe:
 TCS food
 Ready-to-eat food
1-20
Food Most Likely to Become Unsafe
TCS food:
 Food requiring time and temperature control to limit pathogen growth—“time
and temperature control for safety”
1-21
Food Most Likely to Become Unsafe
TCS food:
1-22
Food Most Likely to Become Unsafe
TCS food:
1-23
Food Most Likely to Become Unsafe
Ready-to-eat food is food that can be eaten without further:
 Preparation
 Washing
 Cooking
Ready-to-eat food includes:
 Cooked food
 Washed fruit and vegetables (whole and cut)
 Deli meat
 Bakery items
 Sugar, spices, and seasonings
1-24
Populations at High Risk for Foodborne Illnesses
These people have a higher risk of getting a
foodborne illness:
 Preschool-age children
 Elderly people
 People with compromised immune systems
1-25
Key Practices for Ensuring Food Safety
Focus on these measures:
 Purchasing from approved, reputable suppliers
 Controlling time and temperature
 Preventing cross-contamination
 Practicing personal hygiene
 Cleaning and sanitizing
1-26
Food Safety Responsibilities of a Manager
FDA-recommended responsibilities:
 Ensure food is not prepared in a private home
or where people are living or sleeping.
 Restrict people other than food handlers from
prep, storage, and dishwashing areas.
 Ensure maintenance and delivery workers
follow food safety practices.
 Monitor staff handwashing.
1-27
Food Safety Responsibilities of a Manager
FDA-recommended responsibilities:
 Monitor deliveries to ensure food is safe.
o Approved source
o Correct temperature
o Protected from contamination
o Accurately presented
 Ensure TCS food is cooked and cooled
correctly.
o Cooked to required temperatures
o Temperatures are checked with calibrated
thermometers
o Food is cooled rapidly
1-28
Food Safety Responsibilities of a Manager
FDA-recommended responsibilities:
 Ensure guests are properly notified.
o Consumer advisories for raw or partially
cooked food
o Use of clean tableware in a self-service areas
 Monitor staff and ensure training on food safety
practices, including the following.
o Cleaning and sanitizing
o Handling ready-to-eat food
o Allergy awareness
o Reporting illnesses and symptoms
 Food safety procedures are written down,
implemented, and maintained.
1-29
Marketing Food Safety
Display your commitment to food safety:
 Offer training.
o Evaluate and update it as needed.
 Discuss food safety expectations.
 Document and maintain food-handling procedures.
 Consider awards and rewards for good food safety records.
 Set a good example.
1-30

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Chapter 1 (College HIA)

  • 2.
  • 3. Objectives Identify the following:  What a foodborne illness is and how to determine when one has occurred  Challenges to food safety  Costs of a foodborne illness  Contaminants that can make food unsafe 1-2
  • 4. Keeping Food Safe: Objectives Identify the following:  How food becomes unsafe  Food most likely to become unsafe  Populations at high risk for foodborne illness  Food safety responsibilities of the person in charge of a restaurant or foodservice operation 1-3
  • 5. Foodborne Illnesses A foodborne illness is a disease transmitted to people through food. An illness is considered an outbreak when:  Two or more people have the same symptoms after eating the same food.  An investigation is conducted by state and local regulatory authorities.  The outbreak is confirmed by laboratory analysis. 1-4
  • 6. Challenges to Food Safety Challenges include:  Time  Language and culture  Literacy and education  Pathogens  Unapproved suppliers  High-risk customers  Staff turnover 1-5
  • 7. The Costs of Foodborne Illnesses Costs of a foodborne illness to an operation: Loss of reputationLoss of customers and sales Lowered staff moraleNegative media exposure 1-6
  • 8. 1-7 The Costs of Foodborne Illnesses Staff missing workLawsuits and legal fees Staff retrainingIncreased insurance premiums
  • 9. How Foodborne Illnesses Occur Unsafe food is the result of contamination:  Biological  Chemical  Physical 1-8
  • 10. Contaminants Biological contaminants:  Bacteria  Viruses  Parasites  Fungi 1-9
  • 12. Contaminants Physical hazards:  Metal shavings  Staples  Bandages  Glass  Dirt  Natural objects (e.g., fish bones in a fillet) 1-11
  • 13. How Food Becomes Unsafe Five risk factors for foodborne illness: 1. Purchasing food from unsafe sources 2. Failing to cook food correctly 3. Holding food at incorrect temperatures 4. Using contaminated equipment 5. Practicing poor personal hygiene 1-12
  • 14. How Food Becomes Unsafe Cross-contaminationTime-temperature abuse Poor cleaning and sanitizingPoor personal hygiene 1-13
  • 15. How Food Becomes Unsafe Time-temperature abuse:  When food has stayed too long at temperatures good for pathogen growth. 1-14
  • 16. How Food Becomes Unsafe Food has been time-temperature abused when:  It has not been held or stored at correct temperatures.  It is not cooked or reheated enough to kill pathogens.  It is not cooled correctly. 1-15 Pg 1.5 SSF 6e
  • 17. How Food Becomes Unsafe Cross-contamination:  When pathogens are transferred from one surface or food to another. 1-16
  • 18. How Food Becomes Unsafe Cross-contamination can cause a foodborne illness when:  Contaminated ingredients are added to food that receives no further cooking.  Ready-to-eat food touches contaminated surfaces.  Contaminated food touches or drips fluids onto cooked or ready-to-eat food.  A food handler touches contaminated food and then touches ready-to-eat food.  Contaminated wiping cloths touch food-contact surfaces. 1-17
  • 19. How Food Becomes Unsafe Poor personal hygiene can cause a foodborne illness when food handlers:  Fail to wash their hands correctly after using the restroom  Cough or sneeze on food  Touch or scratch wounds and then touch food  Work while sick 1-18
  • 20. How Food Becomes Unsafe Poor cleaning and sanitizing:  Equipment and utensils are not washed, rinsed, and sanitized between uses.  Food-contact surfaces are wiped clean instead of being washed, rinsed, and sanitized.  Wiping cloths are not stored in a sanitizer solution between uses.  Sanitizing solutions are not at the required levels. 1-19
  • 21. Food Most Likely to Become Unsafe The two types of food that are most likely to become unsafe:  TCS food  Ready-to-eat food 1-20
  • 22. Food Most Likely to Become Unsafe TCS food:  Food requiring time and temperature control to limit pathogen growth—“time and temperature control for safety” 1-21
  • 23. Food Most Likely to Become Unsafe TCS food: 1-22
  • 24. Food Most Likely to Become Unsafe TCS food: 1-23
  • 25. Food Most Likely to Become Unsafe Ready-to-eat food is food that can be eaten without further:  Preparation  Washing  Cooking Ready-to-eat food includes:  Cooked food  Washed fruit and vegetables (whole and cut)  Deli meat  Bakery items  Sugar, spices, and seasonings 1-24
  • 26. Populations at High Risk for Foodborne Illnesses These people have a higher risk of getting a foodborne illness:  Preschool-age children  Elderly people  People with compromised immune systems 1-25
  • 27. Key Practices for Ensuring Food Safety Focus on these measures:  Purchasing from approved, reputable suppliers  Controlling time and temperature  Preventing cross-contamination  Practicing personal hygiene  Cleaning and sanitizing 1-26
  • 28. Food Safety Responsibilities of a Manager FDA-recommended responsibilities:  Ensure food is not prepared in a private home or where people are living or sleeping.  Restrict people other than food handlers from prep, storage, and dishwashing areas.  Ensure maintenance and delivery workers follow food safety practices.  Monitor staff handwashing. 1-27
  • 29. Food Safety Responsibilities of a Manager FDA-recommended responsibilities:  Monitor deliveries to ensure food is safe. o Approved source o Correct temperature o Protected from contamination o Accurately presented  Ensure TCS food is cooked and cooled correctly. o Cooked to required temperatures o Temperatures are checked with calibrated thermometers o Food is cooled rapidly 1-28
  • 30. Food Safety Responsibilities of a Manager FDA-recommended responsibilities:  Ensure guests are properly notified. o Consumer advisories for raw or partially cooked food o Use of clean tableware in a self-service areas  Monitor staff and ensure training on food safety practices, including the following. o Cleaning and sanitizing o Handling ready-to-eat food o Allergy awareness o Reporting illnesses and symptoms  Food safety procedures are written down, implemented, and maintained. 1-29
  • 31. Marketing Food Safety Display your commitment to food safety:  Offer training. o Evaluate and update it as needed.  Discuss food safety expectations.  Document and maintain food-handling procedures.  Consider awards and rewards for good food safety records.  Set a good example. 1-30