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  1. 1. AMIR ALAM MOHAMMAD Mobile: +918688241121, 8019341811 ~ E-Mail: alam4021@gmail.com Seeking assignments in the area of Network Administration with an organization of repute PROFILE SUMMARY • Offering over 3 years of experience in Network Administration • Monitor and responsible for 200 plus corporate system infrastructure • Installation of switches and Tp link switches floor wise for Wi-Fi connectivity • Cabling, crimping, Lan connectivity, testing with Lan tester and ingenious access point configuration floor wise • Trouble shooting the DHCP quires when APIPA address released in guest devices, and also DNS quires and memory cache clear flushing, registering DNS records. • Trouble shooting the Ip related issue, pinging with gateway, server, if trace logs are complete or breakup. • Create a Vlans for necessary departments to overcome with traffic congestion, broadcasting, • Configuring and troubleshooting the MS outlook 2007 like SMTP failed, testing accounts settings, repairing, if necessary escalate to mail server support and maintenance team. • Working knowledge on Switch-3650 and router - Cisco 2900 • Good knowledge about routing protocols EIRGP, OSPF, ACL, BGP. • Hands on experience on router, Console password, Vty password, Configuring Telnet, dhcp configuration, router stick method configuration, back configuration, copy configuration, in Tftp server • Hands on experience on Switching, Vlans Creation Inter valn routing, Vtp configuration, monitoring, back up, copy configuration in Tftp server. • Worked on IBM loutes I notes archive folders, backup for end users. • Worked on VPNS using a Cisco mobility secure tool, using protocols like L2tp, P2p, Ipsec for end user log in in server and troubleshooting for VPn crashes, connection failures, login errors, for end users. • Worked on Gajshiled Fire wall to manage the user bandwidth limitations, for end users departments managing, monitoring Productity of bandwidth, user applications managing , Security alert, protection from un authorize users, third party softwares. • Worked on Cisco mobility secure tool for remote VPN access to the client systems through soft/Hard token. • Trouble shoots the client user VPN crash problems, reinstall Cisco tool, ADS password recovery, through back end team, server authentication problem for outlook mails synchronizing. • Good command knowledge in Server 2003, 2003r2, 2008, 2008r2, 2012. • Worked with seniors on windows 2003RR2 server and sonic wall fire wall and understand the infrastructure of server room and design of network. • Worked on an application WINHMS, manage and create user id for hospitality services , troubleshooting the application errors like DLL file updating register, forget password policies, settlement errors, debugging runtime error, installation from server path. • Installing and managing network printers ,and also manage K7 endpoint security to client systems department wise remotely form server windows 2003 R2 • Manage client application and restrict the software installation, web access like social media, entertainment, through K7 endpoint remotely from server. • Proficiency in managing wide area / local area networks and networking devices administration & security
  2. 2. • Sound knowledge of networking skills and thorough understanding of TCP/IP & related protocols and networking routing concepts • Implementation of Wi-Fi point to point links • Co ordinate network infra structure projects and planned deployment as per service level agreement • Possess strong communication and analytical skills and ability to perform under strenuous conditions KNOWLEDGE PURVIEW • Possess sound knowledge of the following: • TCP/IP and OSI Layers • Switch and Router Configuration • Spanning Tree Protocol (STP) and VLAN Trunking Protocol (VTP) • Routing Protocols • Virtual Private Network (VPN) CORE COMPETENCIES • Handling the network infrastructure LAN/WAN, migration & configuration of network client workstations • Directing installation of IT Assets, Routers/Switches/Modems, Peripherals and System Software & Application Software Support • Analysing network requirements, designing and suggesting suitable devices • Handling the overall administration of LAN & WAN System involving design of network layouts, configuration and maintenance of databases, network services August 14 to still Nov15 Airlink Wireless Pvt Ltd as Network Support Engineer (L1/L2 Support) Key Result Areas: • Functioning as a Network Support Engineer for wired and wireless networks • Managing the internal user calls and resolving the problems regarding the same • Configuration of wireless routers and wireless access points • Maintaining two internet links one leased line and one wireless ISP • Providing the daily server back-up and MS outlook back up in server as per the company guidelines • Supervising the Ubuntulinux Server, which is a database for user’s laptop’s Mac addresses and also works as a DHCP Server • Working on Sonic wall which acts as a Load Balancer for dual ISP Lines • Monitoring the Winhms server which is a database and compiling the daily back-up information • Configuring and handling network printers, scanners and troubleshooting the printer problems • Accountable for installing networking products and providing the technical support to the Clients • Escalating the issues to respective teams as per SLA /process • Installing and configuring wireless access points like Engenious, D-Link etc... • Monitoring Antivirus server and updating clients • Monitoring and Maintaining around 100 Wireless Access Points through monitoring tool • Co-ordinate with NOC team and vendors for trouble shooting process • Maintaining VPN clients and support and co-ordinate with the server team March 13 to May 14 Jagzee.com (E commerce Management) as a Technical support engineer
  3. 3. Key Result Areas: • Monitoring 40 plus corporate system administration and maintenance • Installing of system software like Windows Xp, Windows 7 on end users systems • Inspecting and check every hardware like SMPS, Mother board, connectivity, beeps and trouble shoot • Trouble shooting the OS part if system OS corrupt and fail to start-up • Trouble shoot the OS error like blue screen, disk failure , • Manage the system software, application software, and improves the system performance • Manage and configure an ADSL router cum switch for manual and Wfi connection to management • Worked on Magneto software to manage the inventory details editing ,adding, the products on our site • Worked as a technical customer support for online quires related, transaction failures, product details November 16th 2015 PC solutions at Client location (American Express Bank Private Limited) Hyderabad. • Worked on VPNS using a Cisco mobility secure tool, using protocols like L2tp, P2p, Ipsec for end user log in in server and troubleshooting for VPn crashes, connection failures, login errors, for end users. • Worked on Gajshiled Fire wall to manage the user bandwidth limitations, for end users departments managing, monitoring Productity of bandwidth, user applications managing , Security alert, protection from un authorize users, third party softwares. • Worked on Cisco mobility secure tool for remote VPN access to the client systems through soft/Hard token.Trouble shoots the client user VPN crash problems, reinstall Cisco tool, ADS password recovery, through back end CERTIFICATION • CISCO Certified Network Associate (CCNA) CISCO ID: CSCO12873334 ACADEMIC DETAILS 2013 B. tech, from MG College of Engg in Hyderabad. PERSONAL DETAILS Date of Birth: 22nd Feb 1991 Address: 2-3-603/A/A, Patel Nagar, Amberpet, Hyderabad – 5000013 Languages Known: English, Hindi and Telugu Passport Number: M7497285

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