1. 8 Disciplines of
Enterprise Modernization
Dr. Mohan K. Bavirisetty
Modern Renaissance Corporation
Presented to IEEE Computer Society, New Hampshire Chapter
April 21, 2015
Content of this document is under Creative Commons Licence CC BY 4.0

2. Agenda
What is Enterprise Modernization?
Maturity Model for EM
Innovation Imperative
8 Disciplines of EM
Total Service Orientation
Innate Entrepreneurship
Business Ecology
Continuous Improvement
Enterprise Architecture On Demand
Thought Leadership (CoEs)
Sustainability
Tenacious Leadership
Q & A
I am always doing that which I cannot do, in order that I may learn how to do it. - Pablo Picasso

3. Enticement Announcement
★ All attendees receive white
papers etc.
★ All attendees who ask
questions receive extra
resources and eBooks
★ One critical thinker who asks
most original and intriguing
question gets a special prize.

4. What is Enterprise Modernization?
End-to-end transformative process
of aligning and integrating values,
people, systems and information to
achieve growth, competitiveness,
and thought leadership.

5. Maturity Model

6. What is your Innovation Imperative?
Your imperative is, whether you are
Leader, Champion, Executor or
Catalyst, to simply pave a way
towards Innovation-Driven Enterprise

7. Total Service Orientation
What is our Purpose?
5 Most Important Questions
★ What is our Mission?
★ Who is the Customer?
★ What does the Customer value?
★ What have been the results?
★ What is to be done now?

8. Total Service Orientation

9. Innate Entrepreneurship
★ Value Engineering
★ Enterprise Strategy
★ Performance Culture
★ Purpose-driven Innovation
★ Demonstrate Value Iteratively

10. Innate Entrepreneurship at Nordstrom
★ Every investment was geared at
Customer Service Excellence
★ Further Empower Employees
★ Innovation enabled Enterprise-wide
integration
★ Nordstrom.com was a single point of
front-end for customers
★ Employed SMACIT to extend
business and engage employees
and customers

11. Business Ecology
★ Enterprise as a Business Ecosystem
★ Business-IT Alignment
★ Emphasize Borderless Innovation
★ Develop Coalitions and Partnerships

12. Continuous Improvement
★ Emphasize both formal and informal
★ Infrastructure Modernization
★ Learning and Competency
★ Professional Development
★ Develop Mentoring Programs
★ Use Lean to reduce waste
★ Use Six-Sigma for Quality Control
★ Employ Knowledge Dissemination

13. Continuous Improvement - Examples
★ A Global Insurance Company reduced cycle
times by 40 % and gained $38 Million
★ A Credit Card Company gained 8% new
business. GE Capital reported 120% increase
in new business transactions
★ A Manufacturing Company realized Process
Efficiency boost in the order of 25%
★ City of Milwaukee reported 60% improvement
on Meals on Wheels program and realized
cost savings on other programs

14. Enterprise Architecture On Demand
★ Task of an Enterprise Architect is to
build an Innovation platform
★ Focus at the intersection of Strategy,
Business and Technology
★ Tech is just an enabler(at best)
★ Develop Enterprise Ontology
★ Derive Frameworks and Building
Blocks

15. Enterprise Architecture Ecosystem
Janine Ross et. al. Enterprise Architecture as Strategy. Harvard Business Press. 2006.

16. Enterprise Architecture On Demand
Must Embrace New Enablers Constantly

17. Centers of Excellence
★ Enable Innovation Diffusion
★ Thought Leadership
★ Competency Development
★ Just-in-time Advice
★ Internally Focussed
Consultancy Services
★ Employ OCM (Open CoE
Method)

18. Sustainability
★ Link Policy and Delivery (Means are just as
important as the End)
★ Develop Champions
★ Develop Internal Networks
★ Profit from Greener and Smarter Initiatives
★ Be Committed to Diversity
★ Share the learning beyond boundaries
★ Infuse CSR into the DNA of the organization
21st Century belongs to those who can provide the best education,
the best infrastructure and the best environment.
- Thomas Friedman

19. Three Spheres Sustainability

20. Takeaways from MIT/BCG Sustainability Study
★ Sustainability is essential for competitiveness
★ > 60% reported increase in investments
★ All companies see the benefits but there are
varying levels of adoption
★ Embracers are more aggressive than cautious
adapters. Sustainability-driven Strategies of
Embracers also altered Management
Practices
★ Brand-advantage results in reputation - this
was rated highest
★ Resource and Cost Efficiency is easily
realized and recognized

21. The Sustainability Journey
Nicholas Berendt Building Sustainability into Medica Packaging

22. Invest in Science

23. Tenacious Leadership
★ Envision Enterprise
★ Infuse the sense of urgency
among Managers
★ Raise People’s Awareness
★ Help People see the need for
change
★ Invest Resources Where
Needed Most
★ Build Trust and Inspire People to
greater Glory
★ Stay true and committed to the
purpose. Learn relentlessly.

24. Future depends on Modernization
In the new economy, in order to survive Enterprises have to
continuously improve, expand and innovate.
- Peter F. Drucker

25. Thank You

26. Alexander, Christopher. Timeless Way of Building. Oxford Uty Press. 1979.
Bavirisetty, Mohan. Open CoE Method. OMG Business Ecology. 2010.
Breyfogle, Forrest. The Integrated Enterprise Excellence System. BookPros LLC. 2008
Boston Consulting Group. Industry 4.0 - The Future of Productivity and Growth in Manufacturing Industries. 2015
Drucker, Peter. Innovation and Entrepreneurship. Harper Collins. 1985.
Drucker, Peter. Managing for Next Century. Harper Business. 2002.
Endrel, Mark & Sandtler, Carla. Patterns for E-Business. IBM Redbooks. 2004.
Finger, Peter. Extreme Competition: Innovation and the Great 21st Century Business Reformation. CIO Magazine. 2005.
MIT/BCG Study. Sustainability: Embracers Seize the Advantage. Sloan Management Review 2011.
Nunes, Paul. Holy Grail of Continuous Growth. Harvard Business Review Blog. 2010
Khoshafian, Setrag. Service-Oriented Enterprise. Auerbach Publishers. 2006.
Ross et. al. Enterprise Architecture as Strategy. Harvard Press. 2006.
Ross et. al. Why Nordstrom’s Digital Strategy Works (and Yours Probably Doesn’t) HBR Blog. 2015.
Senge. et. al. Necessary Revolution. Nicholas Brealey Publishing. 2006.
References