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Mosio Services for Clinical Trials and Research
Scalable. Reliable. Ubiquitous. Mobile messaging is the fastest, most effective way to reach more
people. From text message alerts to surveys and real-time conversational “TextChat”, Mosio enables
healthcare providers and researchers to maximize usability on the world’s most popular mobile channel:
text messaging.

 MOBILE MESSAGING
 Alerts, Announcements and Reminders
 From appointment reminders to compliance announcements, alerts can be scheduled in
 mass message broadcasts or to individual patients.

 Text Messaging Surveys
 Surveys can be used for ePRO data collection or as part of qualifying and recruiting
 patients.

 Two-Way “TextChat”
 Real-time communication between patients and healthcare providers/researchers. Patients
 use their mobile phones and text normally. Agents/moderators use a secure, web-based
 dashboard.

 Mobile Photos
 Patients are able to take photos with their phone cameras and post images to the Mosio
 dashboard for collection, analysis and response.


 MOBILE WEB
 Surveys and Forms
 Surveys that require longer responses or a more secure environment can be created on the
 mobile web. Used for ePRO, patient recruiting or to collect opinions and satisfaction
 questionnaires.

 Splash/Landing Pages
 Landing pages optimized for the mobile web to present and collect data or provide links to
 additional necessary information like drug facts or tips.


 CAPABILITIES
 International Mobile Messaging
 Text messaging access to over 180 countries.

 Reporting
 Custom reporting (transcripts, date / time stamps, delivery rate confirmation, etc) features to
 make data management easy and efficient.

 Alerts - SMS Link Tracking
 Unique link tracking options in broadcasts to ensure participant compliance and desired
 behavior.

 TextChat - Contact Center Agent Forwarding
 Agents monitoring 2-way SMS can forward messages to the appropriate agent or moderator
 best suited to handle an inbound patient request.

 www.mosio.com


             gabriel macias - gabriel@mosio.com - 415.971.5399 - www.mosio.com - text askmo to 66746

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Patient Texting | Mosio's Mobile Messaging for Clinical Trials and Research

  • 1. Mosio Services for Clinical Trials and Research Scalable. Reliable. Ubiquitous. Mobile messaging is the fastest, most effective way to reach more people. From text message alerts to surveys and real-time conversational “TextChat”, Mosio enables healthcare providers and researchers to maximize usability on the world’s most popular mobile channel: text messaging. MOBILE MESSAGING Alerts, Announcements and Reminders From appointment reminders to compliance announcements, alerts can be scheduled in mass message broadcasts or to individual patients. Text Messaging Surveys Surveys can be used for ePRO data collection or as part of qualifying and recruiting patients. Two-Way “TextChat” Real-time communication between patients and healthcare providers/researchers. Patients use their mobile phones and text normally. Agents/moderators use a secure, web-based dashboard. Mobile Photos Patients are able to take photos with their phone cameras and post images to the Mosio dashboard for collection, analysis and response. MOBILE WEB Surveys and Forms Surveys that require longer responses or a more secure environment can be created on the mobile web. Used for ePRO, patient recruiting or to collect opinions and satisfaction questionnaires. Splash/Landing Pages Landing pages optimized for the mobile web to present and collect data or provide links to additional necessary information like drug facts or tips. CAPABILITIES International Mobile Messaging Text messaging access to over 180 countries. Reporting Custom reporting (transcripts, date / time stamps, delivery rate confirmation, etc) features to make data management easy and efficient. Alerts - SMS Link Tracking Unique link tracking options in broadcasts to ensure participant compliance and desired behavior. TextChat - Contact Center Agent Forwarding Agents monitoring 2-way SMS can forward messages to the appropriate agent or moderator best suited to handle an inbound patient request. www.mosio.com gabriel macias - gabriel@mosio.com - 415.971.5399 - www.mosio.com - text askmo to 66746