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Diary Management
Objectives 
• Be able to identify features of email 
software 
• Be able to describe a range of features of 
Diary Management software 
• Be able to explain how Image Reflections 
can use Diary Management & Email 
Software
From the Scenario: 
… 
Customers who would like a set of photographs use the 
booking form on the Image Reflections website to book 
a photographic session. Staff at the Head Office then 
set a date for the session, allocate an available 
photographer and confirm with the customer via email. 
… 
Sean uses Diary Management Software to record each 
booking for a photographic session. To avoid clashes, 
he also records personal appointments on the same 
diary.
Exam Question 
1. Sean has been sent notification from the main office 
that he has a new assignment of a photographic session. 
(a) Describe how Sean would add this appointment to his 
diary management software. [2] 
(b) Sometimes Sean needs to delete an appointment in 
his diary management software. Describe a reason why Sean 
might have to do this. [1] 
(c) Explain how Sean might use diary management 
software when organising a more complex session that 
requires an additional photographer. [2] 
As we go through this lesson we’ll 
aim to answer this question
Diary Management Software 
Diary software allows us to have a digital 
calendar. The major benefit is that it can be 
accessed on a range of devices by multiple 
people. The key features are: 
• Creating appointments / meetings 
• Invite people to the meetings/appointments 
• Create a task or to-do lists 
• Set reminders
Diary Management Software 
You can: 
• Be alerted on your computer or mobile 
• Change appointments dynamically 
• Share your diary with other people 
• Change/move appointments quickly 
• Alert your invited people quickly 
• Access it anywhere, any time
Email Software 
• Email software can be linked in to the Diary 
Management system so that the 
photographer and the customer are notified 
instantly 
• Any changes will be sent through to both 
people 
• Complex sessions might have more than one 
photographer; both can be added to the 
event in the calendar
Task 1 
• Fill in the Student Task powerpoint form 
the VLE 
• You’ll need to say step-by-step how 
Image Reflections would use different 
features of Diary Management and Email 
software
Sharing Calendars 
• It’s useful to Image Reflections to share all 
the photographers’ calendars so they can see 
who’s busy on what days 
• This helps them pick a photographer when a 
new session is booked and avoid clashes 
• If calendars aren’t up to date then this will 
cause problems so it’s vital that everything is 
put on the calendar
Task 2 
• Finish answering the Exam Question 
• We’ll be peer marking in a few minutes!
Mark Scheme 
Question Answer Marks Guidance 
1a TWO marks for a full explanation: 
e.g.: 
• He would find the correct date and 
time(1), then type in the name of the 
customer(1) 
• He would enter the details of the 
booking(1) including date, time, 
location and customer name 
2 Must have at least two 
items of data entered 
to be awarded full 
marks 
1b ONE mark for any appropriate reason 
e.g.: 
• A customer cancels the appointment 
(1) 
• A different photographer is assigned 
the session (1) 
• Sean has to cancel the session (plus 
reason) (1) 
1
Mark Scheme 
Question Answer Marks Guidance 
1c TWO marks for a full explanation: 
e.g.: 
• In the ‘participants’ box, (1) Sean 
would add the email address of the 
other photographer (1) 
• Sean would find the contact details 
of the other photographer (1) and 
add them to the ‘participants’ of the 
event on the diary management 
software (1) 
2 Do not accept ‘email 
the details to the other 
photographer’ 
Do not allow simply 
‘add the email address’ 
without where in the 
software it should be 
added
Exam Technique 
• I’ve kept reminding you but it’s VITAL 
that you get this: to get 2 marks out of 2 
you have to make a second point that 
builds on the first thing you said – else 
there’s only 1 mark for you! 
• Don’t forget: you need over 50% to get a 
‘Pass’ grade – a ‘C’ equivalent

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L6 diary management

  • 2. Objectives • Be able to identify features of email software • Be able to describe a range of features of Diary Management software • Be able to explain how Image Reflections can use Diary Management & Email Software
  • 3. From the Scenario: … Customers who would like a set of photographs use the booking form on the Image Reflections website to book a photographic session. Staff at the Head Office then set a date for the session, allocate an available photographer and confirm with the customer via email. … Sean uses Diary Management Software to record each booking for a photographic session. To avoid clashes, he also records personal appointments on the same diary.
  • 4. Exam Question 1. Sean has been sent notification from the main office that he has a new assignment of a photographic session. (a) Describe how Sean would add this appointment to his diary management software. [2] (b) Sometimes Sean needs to delete an appointment in his diary management software. Describe a reason why Sean might have to do this. [1] (c) Explain how Sean might use diary management software when organising a more complex session that requires an additional photographer. [2] As we go through this lesson we’ll aim to answer this question
  • 5. Diary Management Software Diary software allows us to have a digital calendar. The major benefit is that it can be accessed on a range of devices by multiple people. The key features are: • Creating appointments / meetings • Invite people to the meetings/appointments • Create a task or to-do lists • Set reminders
  • 6. Diary Management Software You can: • Be alerted on your computer or mobile • Change appointments dynamically • Share your diary with other people • Change/move appointments quickly • Alert your invited people quickly • Access it anywhere, any time
  • 7. Email Software • Email software can be linked in to the Diary Management system so that the photographer and the customer are notified instantly • Any changes will be sent through to both people • Complex sessions might have more than one photographer; both can be added to the event in the calendar
  • 8. Task 1 • Fill in the Student Task powerpoint form the VLE • You’ll need to say step-by-step how Image Reflections would use different features of Diary Management and Email software
  • 9. Sharing Calendars • It’s useful to Image Reflections to share all the photographers’ calendars so they can see who’s busy on what days • This helps them pick a photographer when a new session is booked and avoid clashes • If calendars aren’t up to date then this will cause problems so it’s vital that everything is put on the calendar
  • 10. Task 2 • Finish answering the Exam Question • We’ll be peer marking in a few minutes!
  • 11. Mark Scheme Question Answer Marks Guidance 1a TWO marks for a full explanation: e.g.: • He would find the correct date and time(1), then type in the name of the customer(1) • He would enter the details of the booking(1) including date, time, location and customer name 2 Must have at least two items of data entered to be awarded full marks 1b ONE mark for any appropriate reason e.g.: • A customer cancels the appointment (1) • A different photographer is assigned the session (1) • Sean has to cancel the session (plus reason) (1) 1
  • 12. Mark Scheme Question Answer Marks Guidance 1c TWO marks for a full explanation: e.g.: • In the ‘participants’ box, (1) Sean would add the email address of the other photographer (1) • Sean would find the contact details of the other photographer (1) and add them to the ‘participants’ of the event on the diary management software (1) 2 Do not accept ‘email the details to the other photographer’ Do not allow simply ‘add the email address’ without where in the software it should be added
  • 13. Exam Technique • I’ve kept reminding you but it’s VITAL that you get this: to get 2 marks out of 2 you have to make a second point that builds on the first thing you said – else there’s only 1 mark for you! • Don’t forget: you need over 50% to get a ‘Pass’ grade – a ‘C’ equivalent