• To become a respected and
accomplished leader in Bloom Bank,
known for my expertise in the
banking industry, exceptional
leadership skills, and ability to drive
growth and innovation.
3. Vision for Next Two
• In the next two years, my
vision is to become a subject
matter expert in my area of
specialization at Bloom Bank.
Vision for Next Five
• In the next five years, I
envision myself in a leadership
role where I can lead and
inspire my team to achieve
their goals and drive the
success of the organization.
Vision for Next 10
• I want to see myself as a
thought leader in my industry,
with a reputation for delivering
results and driving change.
To achieve goals
Build strong relationships
Develop my strategic thinking: I will attend executive education
courses or conferences to enhance my ability to think critically
and strategically. I will also take on cross-functional projects to
gain a broader perspective on the business and develop my
7. Specific Objectives
effectiveness by 25%
within the next 12
satisfaction ratings by
10% within the next
for the company
within the next 36
8. Action Plan
ATTEND EXECUTIVE EDUCATION COURSES OR
TAKE ON CROSS-FUNCTIONAL PROJECTS
BUILD STRONG RELATIONSHIPS
9. Building support teams
• Formal support teams can be built through hiring
and developing employees with the skills and
experience needed to achieve the objectives and
goals, creating clear job descriptions and
performance expectations, and providing ongoing
training and development.
• Informal support teams can be developed through
fostering a culture of collaboration, openness, and
trust, and encouraging employees to share their
knowledge and expertise with each other.
10. Working on Yourself
Leadership requires a shift from a focus
on "I" to "We". This means moving from
a self-centered approach to a more
collaborative one, where the leader is
committed to working with their team to
achieve shared goals. This shift involves
working on oneself and improving one's
Empowering Team Members
Creating a shared vision
• Effective leadership requires a focus on
teamwork, where the leader works with
their team to achieve shared goals. To do
so, leaders should shift their focus from
"I" to "We" by investing in self-
improvement and building strong
relationships with their team members.
Effective communication, trust, a shared
vision, and empowering team members
are also crucial in creating a collaborative
work environment that fosters success.
By embracing these practices, leaders
can achieve uncommon results and lead
their organization to success.
• Gorton, R. A., & Alston, J. A. (2018). School leadership & administration:
Important concepts, case studies, & simulations. Boston: McGraw-Hill.
• Building an effective team. (n.d.). Michael Page.
• Bradberry, T., & Greaves, J. (2009). Emotional Intelligence 2.0. TalentSmart.
• Esimai, C. (2018). Great leadership starts with self-awareness. Forbes.
• Malik, R. (2022). Self-awareness: Characteristic of effective leadership. Malik
Notas del editor
Since I first started my studies many years ago, the path that led me to where I am now has been paved with detours and detours. Reflective practise has been an important part of my education from the start of my "journey," as I've worked to improve my critical thinking skills in relation to the concepts and processes that have evolved through time.During a period of employment, I made the decision to pursue an MBA. I wanted to accelerate my career development. I seized the chance to pursue a professional doctorate as soon as it was offered to me. I've had the chance to think about and form ideas on the research topic I've devoted my time and effort to during the length of my studies. It has been extremely advantageous that I was permitted to do this research as part of my professional growth as an A BAnker. My personal and professional development, in my opinion, have both accelerated. To become a respected and accomplished leader in Bloom Bank, known for my expertise in the banking industry, exceptional leadership skills, and ability to drive growth and innovation. I want to be a role model for my colleagues, inspiring them to reach their full potential and achieve their career goals. I envision myself as a key player in shaping the future of Bloom Bank, developing new strategies and initiatives that position the organization for continued success in the highly competitive banking industry. Ultimately, I want to leave a positive impact on the organization, and the industry as a whole, by leveraging my skills, knowledge, and experience to create value for all stakeholders.
In the next two years, my vision is to become a subject matter expert in my area of specialization at Bloom Bank. I want to be recognized as a top-performing officer who can take on additional responsibilities, lead teams, and mentor colleagues. I plan to achieve this by consistently delivering high-quality work, developing innovative solutions, and collaborating with others to achieve our goals. In the next five years, I envision myself in a leadership role where I can lead and inspire my team to achieve their goals and drive the success of the organization. And in 10 years I also see myself as a thought leader in my industry, with a reputation for delivering results and driving change.
To consistently deliver exceptional results and provide the highest level of service to Bloom Bank's customers, while continuously developing my skills and knowledge to add value to the organization. I will work with integrity, professionalism, and a focus on innovation to contribute to the growth and success of Bloom Bank. I will also strive to be a collaborative and supportive member of my team, and to actively seek out opportunities to mentor and develop my colleagues. By doing so, I will build a strong network of relationships within Bloom Bank and the broader banking industry, and position myself for long-term career growth and success.
Integrity: I believe in being honest, transparent, and ethical in all my interactions, whether with colleagues, customers, or other stakeholders. whenever a client comes to me asking for a loan to launch a new business. I thoroughly consider the customer's financial status and come to the conclusion that they do not satisfy the bank's lending requirements. The banker is truthful and open with the consumer, explaining the reasoning behind their choice and giving advice on how the customer might better their financial status in the future, as opposed to misrepresenting them or disregarding their request.
Compassion: I believe in treating everyone with kindness, respect, and empathy, and in seeking to understand and address their needs and concerns. As a customer service agent for Bank, I once got a call from a disgruntled client who had been having a problem with the company repeatedly. I pay close attention to the customer's issue and show empathy for their unhappiness rather than being combative or dismissive of their worries. and he was very delighted and at ease when the call ended.
Growth: I believe in continuous learning and personal development, and in encouraging and supporting others to do the same. As the team leader, I have seen that several of my team members are having trouble using the new software programme that the business has introduced. I'm a firm believer in lifelong learning and personal growth, therefore I see this as a chance to help my team members gain new abilities. I arrange a team training session and urge everyone to go.
Excellence: I believe in striving for excellence in everything I do, setting high standards for myself and my team, and continuously seeking to improve our performance. I believe in striving for excellence in everything I do, setting high standards I oversee managing a client portfolio and strive for excellence in whatever I do. I make it a point to consistently deliver exceptional service to my clients and to go above and beyond their expectations.
I have to sit down once a month with each employee, sort of like an appraisal, to find out if they are satisfied and happy in working with the team / about the team work, and I have to have a weekly coffee with the head of each team in my department to ask him about the professional and personal situation of each emplyee and if there are any problems with them and how we can solve these problems. build morale by bringing the team closer together; for instance, I host a breakfast once every two weeks in the office (to guarantee that everyone is there) so that the staff and I can get to know one another and share common interests and goals. Then my approach and my goals at work may be reevaluated.
Visionary Leadership: I believe in creating a compelling vision of the future, inspiring and motivating others to pursue it, and leading by example to make it a reality. I set the tone by acting on the idea in a way that is both bold and creative. I spend money in R&D that leads to innovative items; you forge partnerships that help your products reach more people; and I encourage risk-taking and originality in my staff.
Authentic Communication: I believe in communicating openly, honestly, and respectfully, and in seeking to understand and address the needs and concerns of others. By practicing authentic communication, you build trust and credibility with clients and create a positive and supportive relationship. Clients appreciate your honesty, transparency, and empathy and are more likely to refer others to your bank and continue doing business with you in the future.
Empowering People: I believe in providing others with the resources, support, and guidance they need to achieve their full potential, and in empowering them to make their own decisions and take ownership of their work. In order to give my staff members even more agency, I foster an environment of open communication and mutual respect. You foster learning and creativity by encouraging employees to form cross-departmental teams and providing them with opportunity to work on projects and initiatives together. My ability to inspire and involve my staff has resulted in greater levels of enthusiasm for and output from their work. They have faith in their abilities and take pleasure in contributing to the growth of the bank. Whenever one of my employees is ill, I make sure he is well taken care of by asking him about his illness and rehabilitation, recommending physicians, and finding out if he needs any financial assistance.
Results Orientation: I believe in setting clear goals and objectives, measuring and tracking performance, and continuously seeking to improve results.
As a result-oriented person, I recognise the importance of being responsible for my own actions and decisions. I keep an eye on things, make sure they're keeping score, and make any necessary course corrections to make sure they go where they need to go. I plan to actively seek out criticism and use it into my efforts to grow as a performer and produce more desirable outcomes.
Develop my strategic thinking: I will attend executive education courses or conferences to enhance my ability to think critically and strategically. I will also take on cross-functional projects to gain a broader perspective on the business and develop my problem-solving skills.
Foster innovation: I will create an environment that encourages creative thinking and experimentation among my team. I will introduce new processes or technologies that improve operational efficiency, reduce costs, or enhance customer satisfaction.
Build strong relationships: I will invest in building strong relationships with my colleagues and employees, earning their trust and respect. I will also mentor and coach employees to help them develop their skills and advance in their careers. I have a responsibility to be a kind and understanding supervisor, both in and out of the office. If an employee is having personal difficulties or experiences a setback at work, I must first inquire as to the cause before taking any disciplinary action.For instance, when my boss learned that I am the only person who can care for my sick mother, he came to my office and told me I may leave work early to see her and take her to the doctor.
Improve team productivity and effectiveness by 25% within the next 12 months through targeted training and development programs, improved processes, and better communication.
Increase customer satisfaction ratings by 10% within the next 18 months through implementing new service initiatives, enhancing the customer experience, and soliciting feedback.
Develop and implement a sustainability strategy for the company within the next 36 months, with specific goals around reducing waste and carbon emissions, promoting ethical sourcing, and supporting local communities.
Attend executive education courses or conferences: I will research and enroll in executive education programs or attend relevant conferences to improve my strategic thinking and decision-making skills.
Take on cross-functional projects: I will seek out opportunities to work with colleagues in different departments to gain a broader perspective on the business and develop my problem-solving skills.
Foster innovation: I will encourage and reward creative thinking and experimentation among my team. I will also identify areas for improvement and introduce new processes or technologies to enhance operational efficiency or customer satisfaction.
Build strong relationships: I will make time to meet with my colleagues and employees regularly, showing interest in their work and asking for their input. I will also provide mentoring and coaching to help employees develop their skills and advance in their careers.
To track my progress, I will set goals and evaluate my performance regularly. I will seek feedback from my colleagues and superiors and use their input to adjust my plan if necessary. I will also re-take the leadership assessment periodically to measure my progress and identify areas for further improvement.
As a leader, building and maintaining a support team, both formal and informal, is crucial for the success of any organization. A support team can help to relieve the workload of the leader and ensure that everyone is working together towards a common goal.
Formal support teams are created through the process of delegation, where the leader assigns specific tasks and responsibilities to team members. The leader should carefully consider the skills and strengths of each team member when delegating tasks, as this will allow them to maximize their contribution to the team. In a formal support team, it's important to establish clear roles and responsibilities, set performance expectations, and ensure that there is open communication between team members. This will help to ensure that everyone is on the same page, and that the team is working efficiently and effectively.
The employee will feel accountable in front of his coworkers, which will encourage him to do better in the future (self-encouragement) and force him to step outside his comfort zone (because without this weekly meeting, the discussion will be between the employee and the manager; however, with this presentation, he has to prove himself and if he met the target or not: I have to get my team back in front of HR on a regular basis (for example, at a bank, we have to bring new clients; in the weekly meeting, we have to mention which clients we have approached). As a leader, it is my duty to stand by my team no matter what, such as if HR decides to lay off workers as a means of cost reduction.a
To know oneself and improve oneself, leaders can engage in ongoing self-reflection, seeking feedback from others, and actively seeking out personal and professional development opportunities. This can include attending training and development programs, seeking out mentorship and coaching, and engaging in regular performance reviews to identify areas for improvement.
Developing self-awareness: Leaders should start by gaining a deep understanding of their own strengths and weaknesses. This includes self-reflection, asking for feedback from others, and actively seeking out opportunities for personal growth.
Building relationships: Leaders should prioritize building strong relationships with their team members. This means investing time in getting to know their team on a personal level, actively listening to their concerns, and being empathetic to their needs.
Communicating effectively: A key part of moving from "I" to "We" is the ability to communicate effectively. Leaders should be clear and concise in their communication, be open to feedback and input from others, and be able to inspire and motivate their team.
Developing trust: Trust is a critical component of building a collaborative team. Leaders can foster trust by being transparent, keeping their promises, and showing integrity in all their interactions with team members.
Creating a shared vision: To achieve shared goals, leaders should involve their team in the creation of a shared vision. This means actively engaging team members in the goal-setting process, communicating the vision in a clear and compelling way, and ensuring that everyone understands their role in achieving the vision.
Empowering team members: Leaders should create an environment where team members feel empowered to take ownership of their work and contribute their unique skills and expertise. This means delegating tasks, providing opportunities for growth and development, and recognizing and celebrating team members' achievements.
As a leader, it is important to actively manage and cultivate relationships with key stakeholders, including customers, employees, partners, and suppliers. This can involve regular communication, seeking feedback, and being responsive to their needs and concerns. Building a strong network can also involve engaging in industry events and conferences, networking with peers and colleagues, and being active in professional associations and organizations. Effective relationship management can help to build trust, credibility, and a strong reputation as a leader.
Digital transformation: i can leverage technology to transform the bank's operations, products, and services. i will use automation, artificial intelligence, and machine learning to streamline processes, reduce costs, and improve customer experience. For example, a bank can introduce mobile banking apps, online account opening, and chatbots to offer 24/7 support to customers.
Big data analytics: i leverage big data analytics to gain insights into customer behavior, market trends, and industry developments. i can use these insights to make informed decisions about the bank's strategies, products, and services. For example, a bank can use data analytics to identify customer needs, preferences, and pain points, and offer personalized solutions to their financial needs.
Cybersecurity: I will iprioritize cybersecurity and use technology to protect the bank's data, systems, and assets. They can invest in advanced security solutions such as multi-factor authentication, encryption, and intrusion detection to mitigate cyber threats. They can also create a culture of security awareness among employees and customers, and ensure compliance with regulatory requirements.
Collaboration tools: use technology to promote collaboration and communication among employees, stakeholders, and partners. i can use tools such as video conferencing, messaging platforms, and project management software to facilitate teamwork, brainstorming, and knowledge sharing. For example, a bank can use collaboration tools to connect with customers remotely, offer virtual consultations, and resolve issues quickly.
Innovation labs: i can create innovation labs and use technology to foster creativity, experimentation, and innovation. i encourage employees to think outside the box and develop new ideas, products, and services. For example, i can establish a fintech accelerator program, inviting startups to collaborate on developing new financial technologies.