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Presented by
Muhammad Waqas Chughtai
“Promotion is to increase the sales volume of
Product through Communication Networks or
Promotion Methods i.e. Personal Selling,
Advertising, Sales Promotion and Public
Relations”




               Designed By Muhammad Waqas Chughtai
1.    Personal Selling: it is a direct presentation of product to
     ultimate consumer by a representative of the organization.
     Personal selling takes place face-to-face or over the phone
     and it may be directed to a business personal or final
     consumer.
2.    Advertising:          It is non-personal communication paid
     for by a clearly identified sponsor promoting ideas,
     organizations or product. The most familiar outlets for ads
     are the Electronic and Print Media.
3.    Sales Promotion: it         is  demand-stimulating     activity
     designed to supplement advertising and facilitate personal
     selling. It is paid for by the sponsor and frequently involves
     a temporary incentives to encourage a sale or purchase. It
     includes a wide range of trade shows, contests, discounts,
     coupons etc.
                       Designed By Muhammad Waqas Chughtai
4. Public Relation: It is a wide variety of communication
   efforts to contribute to generally favorable attitudes and
   opinion toward an organization and its Products.




                      Designed By Muhammad Waqas Chughtai
IMC is a strategic business process to plan, develop,
execute and evaluate coordinated communication with an
organization’s public.


                IMC Process

 Encoding       Transmission                   Decoding   Feed Back




                   Designed By Muhammad Waqas Chughtai
A Promotional Mix is an organization’s combination of
Personal Selling, Advertising, Sales Promotion and Public
Relations.
Promotional Mix involves a number of strategic decisions
about five factors.

1.   Target Audience

1.   Promotion Objectives

1.   Nature of Product

1.   Stage in Product Life Cycle (PLC)

2.   Availability of Funds

                       Designed By Muhammad Waqas Chughtai
Target Audience may be final consumer, who could
be further defined as existing customer or new
prospects.
Two promotional strategies are used for target
audience.

1.    Push Strategy: The product is pushed through
     the channel.

1.   Pull Strategy: Promotion is directed at end user
     or ultimate consumer. This intention is to
     motivate them to ask retailers for the product.

                   Designed By Muhammad Waqas Chughtai
Designed By Muhammad Waqas Chughtai
1.    Awareness: A seller’s task is to let the buyer
     knows that the product exists.
2.   Knowledge:        Knowledge       goes  beyond
     awareness to learning about a product’s
     features.
3.   Liking: it refers to how the market feels about
     the product.
4.   Preference: It involves distinguishing among
     brands such that the market finds your brand
     more attractive than alternatives.
5.   Conviction: it entails the actual decision or
     commitment to purchase.
                  Designed By Muhammad Waqas Chughtai
1.   Unit value of Product

1.   Degree of Customization




                  Designed By Muhammad Waqas Chughtai
Market Situation                               Promotion Strategy
                                Introduction Stage
Customer are not aware of the product’s Inform and educate potential customers
features nor do they understand how it that the product exists.
will benefit them.
                                    Growth Stage
Customer are aware of the product’s Stimulate            selective    demand as
benefits. The product is selling well and competition grows. Increase emphasis
middlemen want to handle it.              on advertising. Middlemen share more
                                          of the total promotional efforts.
                                   Maturity Stage
Competition intensifies and sales level Advertising is used more to persuade
off.                                    rather than only to provide information.
                                    Decline Stage
Sales and profits are declining.                All promotional efforts are cut back
                                                substantially. The focus moves to
                                                reminding remaining customers.

                             Designed By Muhammad Waqas Chughtai
1.   All funds available

2.   Following Competition

3.   Regulation of Promotion




                 Designed By Muhammad Waqas Chughtai
Designed By Muhammad Waqas Chughtai

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Lecture 11

  • 2. “Promotion is to increase the sales volume of Product through Communication Networks or Promotion Methods i.e. Personal Selling, Advertising, Sales Promotion and Public Relations” Designed By Muhammad Waqas Chughtai
  • 3. 1. Personal Selling: it is a direct presentation of product to ultimate consumer by a representative of the organization. Personal selling takes place face-to-face or over the phone and it may be directed to a business personal or final consumer. 2. Advertising: It is non-personal communication paid for by a clearly identified sponsor promoting ideas, organizations or product. The most familiar outlets for ads are the Electronic and Print Media. 3. Sales Promotion: it is demand-stimulating activity designed to supplement advertising and facilitate personal selling. It is paid for by the sponsor and frequently involves a temporary incentives to encourage a sale or purchase. It includes a wide range of trade shows, contests, discounts, coupons etc. Designed By Muhammad Waqas Chughtai
  • 4. 4. Public Relation: It is a wide variety of communication efforts to contribute to generally favorable attitudes and opinion toward an organization and its Products. Designed By Muhammad Waqas Chughtai
  • 5. IMC is a strategic business process to plan, develop, execute and evaluate coordinated communication with an organization’s public. IMC Process Encoding Transmission Decoding Feed Back Designed By Muhammad Waqas Chughtai
  • 6. A Promotional Mix is an organization’s combination of Personal Selling, Advertising, Sales Promotion and Public Relations. Promotional Mix involves a number of strategic decisions about five factors. 1. Target Audience 1. Promotion Objectives 1. Nature of Product 1. Stage in Product Life Cycle (PLC) 2. Availability of Funds Designed By Muhammad Waqas Chughtai
  • 7. Target Audience may be final consumer, who could be further defined as existing customer or new prospects. Two promotional strategies are used for target audience. 1. Push Strategy: The product is pushed through the channel. 1. Pull Strategy: Promotion is directed at end user or ultimate consumer. This intention is to motivate them to ask retailers for the product. Designed By Muhammad Waqas Chughtai
  • 8. Designed By Muhammad Waqas Chughtai
  • 9. 1. Awareness: A seller’s task is to let the buyer knows that the product exists. 2. Knowledge: Knowledge goes beyond awareness to learning about a product’s features. 3. Liking: it refers to how the market feels about the product. 4. Preference: It involves distinguishing among brands such that the market finds your brand more attractive than alternatives. 5. Conviction: it entails the actual decision or commitment to purchase. Designed By Muhammad Waqas Chughtai
  • 10. 1. Unit value of Product 1. Degree of Customization Designed By Muhammad Waqas Chughtai
  • 11. Market Situation Promotion Strategy Introduction Stage Customer are not aware of the product’s Inform and educate potential customers features nor do they understand how it that the product exists. will benefit them. Growth Stage Customer are aware of the product’s Stimulate selective demand as benefits. The product is selling well and competition grows. Increase emphasis middlemen want to handle it. on advertising. Middlemen share more of the total promotional efforts. Maturity Stage Competition intensifies and sales level Advertising is used more to persuade off. rather than only to provide information. Decline Stage Sales and profits are declining. All promotional efforts are cut back substantially. The focus moves to reminding remaining customers. Designed By Muhammad Waqas Chughtai
  • 12. 1. All funds available 2. Following Competition 3. Regulation of Promotion Designed By Muhammad Waqas Chughtai
  • 13. Designed By Muhammad Waqas Chughtai