1. © 2013 VMware Inc. All rights reserved
VMware Horizon View 5.2 – Advanced Tech
End User Product Management Team
Q1 2013

2. 2
Horizon View 5.2 and Related Updates
• Hardware Accelerated 3D Graphics
• Support for Microsoft Lync 2013 with Rich Media Services
• Support for Windows 8 based desktops & clients
• Streamlined access to View Desktops from Horizon Workspace
• Easily connect to desktops from any device with HTML Access
• Enhanced Experience for Touch Based Mobile Devices
What’s New with User Experience?
• Large Pool creation with elimination of 8 host limits, and multiple vLAN support
• View Administrator performance improvements with large numbers of desktops
• Accelerated provisioning, recompose and rebalance operations
• Support for VC Virtual Appliance based deployments
• Tech Preview of a new Integrated Service Console in the VC Web Client
What’s New with Ease of Management?
• Efficient Use of Storage Capacity w/Space Efficient Disks
What’s New with Total Cost of Ownership?

3. 3
Overview
Benefits
 Enables enhanced 3D workloads like CAD
 Maximize the value of GPU resources
with multiple VMs sharing a GPU
 Full compatibility with hosts lacking
physical GPUs (for vMotion, etc).
Horizon View Media Services for 3D Graphics (vSGA)
Rich, workstation class user experience
 Leverages new vSphere 5.1 capability…
 Enables shared access to physical GPU
hardware for 3D and high performance
graphical workloads.
 Desktops still see abstracted VMware
SVGA device for maximum compatibility &
portability.

4. 4
vSGA: System Requirement and Compatibility
Component Requirement
Host PCIEx16 slot; w/ enough physical space for NVIDIA card; PSU needs
to be powerful enough
NVIDIA cards supported:
• Quadro 4000, 5000, and 6000
• Tesla M2070Q
• GRID K1 and K2
ESX 5.1 or later;
HW version 9 or higher
Only Win7 and Win8 VMs are supported; No XP/Vista support
VCenter 5.1 or later
View Agent 5.2 or later
View Client No specific requirement, 5.2 preferred, Tera2 Zero-Clients work best

5. 5
Installation and configuration
On ESX server:
1. Install graphics cards
2. Install NVIDIA VIB
# esxcli software vib install –d /xxx-path-to-vib/vib-name.zip
http://www.nvidia.com/Download/index.aspx
On Broker:
1. Select the VM pool you want to enable vSGA
2. Under Pool Settings/Remote Display Protocol, set “Default display
protocol” to “PCoIP”
3. Select “No” for “Allow users to choose protocol”
4. Select either “Hardware” or “Automatic” for “3D Renderer”
5. Choose the amount of video memory allocated for each VM. Default is
96MB, minimum is 64MB, maximum is 512MB
6. Power-cycle VM to allow the settings to take effect

6. 6
Overview
Benefits
Horizon View Support for MSFT Lync 2013 Support
Rich Video Communications with Popular UC Solution
 Microsoft Lync client support on View
desktops
 Support for Microsoft Lync 2013 with Rich
Media Services
 Supported with PCoIP
 Phase 1 – Windows thin and thick clients
 Improved collaboration capabilities with
Microsoft Lync and Office applications
 Rich audio and video chat for improved
communications

7. 7
Microsoft Lync 2013 Supported Features with View
Features Supported
Presence
Instant Messaging
Desktop sharing
Application Sharing/Powerpoint sharing
Whiteboards
File Transfers
Online Meetings
Office Integration
VoIP
Video Chat
Yes, but multi-party video
chat is not supported

8. 8
View + Lync 2013 Architecture
vSphereWindows client
View Client View Agent
Lync 2013 Plug-in
(User A)
Lync 2013 Client
(User A)
Lync 2013 Client
(User B)
PCOIP
IM,P,DataCollab
A/VMedia
Legend:
Signaling
Media
Signaling for all modes
Lync Server
2013

9. 9
Platforms & Protocols
What about Linux client and Zero client Support?
Not supported until Microsoft creates Lync VDI plugins
for these platforms

10. 10
Hardware Requirements for Lync 2013 in View
Hardware Requirements
OS WES7 (works for WES7/8, Windows 7/8 and WinTPC)
CPU 1.5 GHz
RAM At least 2 GB
Total Storage Flash Memory size (thin clients): at least 4 GB
Disk size (for PCs): at least 4GB total
Dell Wyse Z90D7 Dell Wyse R90L7 Dell Wyse X90m7 HP t610 HP t5740e

11. 11
Lync 2013/View Software Components
Software Components Description
Microsoft Lync 2013
Server components
Backend server that the Microsoft Lync clients register with.
Microsoft Lync 2013 client Microsoft Lync 2013 client application that is installed in VM.
Microsoft Lync VDI plugin The Lync VDI plugin is installed on the client machine. Lync VDI
plugin that pairs with Lync 2013 client in VM. Once Lync VDI
plugin is paired with Lync 2013 client, all media processing is
redirected to the client device.
View 5.2 (Agent and
Client)
Need to use the View 5.2 agent and corresponding View 5.2
client – enhancements were made so that Lync VDI plugin could
communicate with Lync 2013 client in VM.
VM Operating System Supported on Windows 7 VMs only. Phase 1 only supports
Windows 7 as guest OS (requires Service Pack (SP1))
Client Operating System Windows 7 and Windows 8 client OS. Initial release fully
supports Windows 7 SP1 as the client OS, with Windows 8
based clients a Tech Preview.

12. 12
Overview
Benefits
 Smooth transition from POC to production
roll-out of Windows 8
 Enables IT to leverage latest Windows
capabilities in VDI
Windows 8 Desktop Support
Get Ahead on Windows Upgrade Planning
 Support for Windows 8 guests
 Aligned with Windows 8 Client Support
 Leverages vSphere 5.1 Win8 Enablement
VMware View + vSphere

13. 13
Windows 8 Image Optimization Tips
 A full Windows 8 Optimization Guide is coming soon
 But a few simple changes will save big on CPU and Bandwidth:
• Disable “Animate Controls and elements inside windows” (see below)
• Disable Windows-maximize transient effect (see below)
• Change animated cursor to default cursor provides >20% bandwidth savings!

14. 14
Overview
Benefits
 Maintain broad End User device choice
 Enable legacy Windows Application
support on latest Windows devices
Windows 8 Client Support – Already Available!
Keep up with shipping client hardware
 A View Client for new Windows 8 Devices
 Available for both:
 Desktop Mode (PCoIP & RDP)
 Windows RT (Initially RDP Only)

15. 15
Overview
Benefits
 Enhanced Usability: One stop shopping
for end user access to all their corporate
workloads.
Horizon Workspace Brokering of View Desktops
Horizon Supports User Entitlement to Desktops and SSO
 View Desktop pools are connected into
Horizon Workspace after provisioning
 Workspace provides a single access point
for desktops, data & apps.
 Workspace supports SSO brokering user
to available desktops based on
entitlement policy

16. 16
Horizon Launch Page

17. 17
How it works
Horizon
Gateway
View Client
View Connection
Server
Remote desktop
1) Click link to
generate
artifact &
launch client.
Specifies: CS
address, desktop
& SAML artifact
2) Client sends
SAML artifact
using XML API as
part of
authentication
process
4) CS
retrieves SAML
assertion
using artifact
6) CS launches
session on
remote desktop
vmware-view://connection-server/desktop?SAMLart=XXXXXXXXXXXX
5) CS
validates
assertion
3) CS
validates
artifact

18. 18
Overview
Benefits
 Install-Free access to Desktops
 Clean, integrated, browser-based
experience
 Access View Desktops from device
platforms where no native client is
available
HTML Access to Horizon View Desktops
Access your desktop and apps via Horizon from ANY modern device
 Remote protocol delivered through any
HTML5 capable web-browser
 Access through View Portal or Horizon UI
 Routes to existing View desktop
 Leverages View Security Server for
network routing when available

19. 19
HTML Access works with or without Horizon Workspace
 Optional Addition to View Connection Server as Web-Gateway

20. 20
Overview
Benefits
Unity Touch: Mobile Clients User Interface Enhancements
Make using Windows applications easier on mobile devices
 Makes using Windows apps on mobile
much more usable and mobile centric
 Best-in-class Windows apps experience
on the iOS & Android devices that are
used by key decision makers
 Focus on applications, not the desktop
 Easier to launch apps
 Easier to switch between running apps
 Easier to open/find files
 Easier to use minimize and quit apps
 Works on iOS and Android

21. 21
Separate Delivery of HTML Access, Mobile Experience & Lync
 Delivery of core View 5.2 functionality will come first
 A set of View Clients and an Agent “Feature Pack” will come later
 Enabled by Updated View Clients:
• Lync 2013 Support
• Mobile Client User Interface Enhancements
 Enabled by View Agent Feature Pack:
• HTML Access – two installers:
• An add-on Agent for the “Blast” protocol (required)
• An optional addition to the View Connection Server to enable a web-gateway
(otherwise use Horizon Workspace for access)

22. 22
Horizon View 5.2 and Related Updates
• Hardware Accelerated 3D Graphics
• Support for Microsoft Lync 2013 with Rich Media Services
• Support for Windows 8 based desktops & clients
• Streamlined access to View Desktops from Horizon Workspace
• Easily connect to desktops from any device with HTML Access
• Enhanced Experience for Touch Based Mobile Devices
What’s New with User Experience?
• Large Pool creation with elimination of 8 host limits, and multiple vLAN support
• View Administrator performance improvements with large numbers of desktops
• Accelerated provisioning, recompose and rebalance operations
• Support for VC Virtual Appliance based deployments
• Tech Preview of a new Integrated Service Console in the VC Web Client
What’s New with Ease of Management?
• Efficient Use of Storage Capacity w/Space Efficient Disks
What’s New with Total Cost of Ownership?

23. 23
Overview
Benefits
 OPEX savings with fewer pools to
manage in multi-thousand user
deployments.
 No need to split pools on the basis of
insufficient host density, or insufficient IP
addresses in an address range.
Large Pool & Multi-Network Support
OPEX Savings with fewer pools to manage
 Large Pools: Eliminate 8-host per pool
limit – now 32 hosts with latest View and
vSphere 5.1
 Multi-Network: Network within a pool can
be split with multiple network labels.
Initially offered via powershell API.

24. 24
Network Label Configuration Introduction
• This feature is configured entirely through View PowerCLI.
• Configuration is done in three steps:
1. Create a skeleton network label specification text file using parameters
from your Cluster/Host and parent VM.
2. Edit the network label specification file to associate available network
labels with available NICs, along with maximum capacity counts.
3. Create a new pool or update an existing pool using the network label
specification file.

25. 25
Overview
Benefits
 OPEX savings less admin time spent on
common operations
 Reduced complexity of architecture &
less scripting with image updates for
pools supporting 24-7 operations.
Accelerated View Admin Scale, Performance & Availability
OPEX savings as deployments grow large
 Enhanced VC Scale: Deploy pods of up
to 10k desktops with a single VC!
 Reduce Time: Data caching for fast
Admin-UI response with large lists of
desktops and sessions
 Improve Availability: Rolling-Refit keeps
min # desktops available during
recompose, refresh & rebalance ops.

26. 26
Admin UI Data Cache
• Uses a small in memory cache to accelerate key Admin UI screens
• The Admin Data Cache is currently only enabled for the following
UI screens:
• Inventory -> VMs
• Inventory -> Pools
• Status pane
• Dashboard
• The Admin Data Cache is not currently in effect for any other
screens (such as individual pool or desktop details)
• Does not add any significant memory overhead
• Improvements in backend time (20 pools, 10K simulated VMs):
• 2x for Inventory -> Desktops
• 4x for Inventory -> Pools

27. 27
Minimum # Ready Desktops for 24/7 Operations

28. 28
Overview
Benefits
 OPEX savings with shorter maintenance
windows for operations like recompose
and rebalance.
 Increased business agility with faster
time to desktop deployment.
Accelerated Pool Management Operations
BIG speed ups for long running management operations at scale
 Faster Management Operations: Over
2x improvement in end to end
provisioning, recompose and rebalance
times.
 Long running management operations for
up to 2k desktops can now complete in a
single shift!

29. 29
Overview
Benefits
 Eliminates VC dependencies on Windows
 Enhanced View Deployment Flexibility
 Easier Installation & Upgrades
Virtual Center VA Support
Easier Setup & Improved Flexibility of VC Architecture
 Fully enabled testing and support for
Virtual Appliance based VC deployments
 Leverages VA-based VC architecture first
introduced in vSphere 5
Virtual Center

30. 30
Overview
Benefits
 Easier desktop support & troubleshooting
 Increased Admin efficiency and reduced
View-Admin to VC-Admin “whiplash”
Tech Preview: vSphere Web Client Integration
End-To-End Visibility into View Deployment
 Leverages new vSphere capability…
 A View plugin into the vSphere Web Client
 Makes VC Web Client “aware” of View
objects like Users, Desktops & Pools
 Search for a View User in vSphere Web
Client and find their VM(s)
Setup Instructions At:
C:Program FilesVMwareVMware ViewServerTechPreviewViewAdminPluginREADME.txt

31. 31
Horizon View 5.2 and Related Updates
• Hardware Accelerated 3D Graphics
• Support for Microsoft Lync 2013 with Rich Media Services
• Support for Windows 8 based desktops & clients
• Streamlined access to View Desktops from Horizon Workspace
• Easily connect to desktops from any device with HTML Access
• Enhanced Experience for Touch Based Mobile Devices
What’s New with User Experience?
• Large Pool creation with elimination of 8 host limits, and multiple vLAN support
• View Administrator performance improvements with large numbers of desktops
• Accelerated provisioning, recompose and rebalance operations
• Support for VC Virtual Appliance based deployments
• Tech Preview of a new Integrated Service Console in the VC Web Client
What’s New with Ease of Management?
• Efficient Use of Storage Capacity w/Space Efficient Disks
What’s New with Total Cost of Ownership?

32. 32
Overview
Benefits
 Reduced storage capacity requirements
(lower CAPEX) for Persistent Desktops,
even on lower-tier hardware.
 View Composer can be used for
provisioning simplicity, even if recompose
is never used (e.g. knowledge workers).
Space Efficient Disk Utilization
More efficient use of storage capacity
 Leverages new vSphere 5.1 capability…
 A new disk format for VMs on VMFS.
 Reduces grain size & more efficiently
utilize every allocated block by filling it
with real data.
 Unused space is reclaimed and View
Composer desktops stay small.

33. 33
Space Efficient Disks Make Persistent Desktops Cost Less
Base
Image
Desktop A
Desktop B
Desktop C
(~10GB)
100MB
100MB
100MB
Things start out small with View
Composer and Linked Clone
Technology. You only have 1 copy
of a Windows base image (with
the OS and Apps) once for many
desktops.

34. 34
Space Efficient Disks Make Persistent Desktops Cost Less
Base
Image
Desktop A
Desktop B
Desktop C
(~10GB)
2GB
400MB
1GB
But the delta disks for each
desktop grow over time on VMFS
as Windows frees blocks which
the hypervisor is unaware of.
With traditional virtual disks

35. 35
Space Efficient Disks Make Persistent Desktops Cost Less
Base
Image
Desktop A
Desktop B
Desktop C
(~10GB)
100MB
100MB
100MB
Space is reclaimed when a View
Composer Recompose or Refresh is
performed, but this isn’t an option for
many user types (e.g. knowledge
workers with user installed apps).
Recompose
With traditional virtual disks

36. 36
40GB
40GB
Space Efficient Disks Make Persistent Desktops Cost Less
Base
Image
Desktop A
Desktop B
Desktop C
(~10GB)
40GB
If no recompose or refresh is
performed, delta disks used to grow
substantially over time – eventually as
big as the logical size of the disk.
Before Space Efficient Disks with this View Beta and vSphere 5.1, this
resulted in greater storage capacity costs for knowledge workers.
With traditional virtual disks

37. 37
2GB
Space Efficient Disks Make Persistent Desktops Cost Less
Base
Image
Desktop A
Desktop B
Desktop C
(~10GB)
400MB
1GB
With the new space efficient disk
format, delta disk still grow to hold
real data generated by the OS,
Apps & User.
With Space Efficient Disks

38. 38
Space Efficient Disks Make Persistent Desktops Cost Less
Base
Image
Desktop A
Desktop B
Desktop C
(~10GB)
1GB
300MB
800GB
But a background space
reclamation process automatically
harvests unused blocks so the
disks are constantly shrunk back
to a minimal size.
With Space Efficient Disks
Reclaim!
This allows you to use View Composer to provision VMs and save
storage capacity, but NEVER have to recompose or refresh.

39. 39
Space Efficient Disks Usage Notes
• Feature requires vSphere 5.1 as well as HW version 9 for the VM
• Space Efficient format for linked clone pools (and only for the OS disk)
• View automatically chooses the space efficient format when possible
• Space Efficient Format is not yet supported for Windows 8
• The space reclamation process is kicked off automatically by View when
the reclaimable space for the VM exceeds the threshold
• Space reclamation stats (reclaimed amount, reclaimed time) are
displayed in the Pool Summary, and Desktop Summary

40. 40
Space Efficient Disks in Action

41. 41
Space Efficient Disks in Action - II

42. 42
Automated space reclamation
• Space reclamation task runs every hour and scans the VMs that are using the format.
• Task calculates an inexpensive heuristic to determine if the space that can be reclaimed is
>= space reclamation threshold defined in the Pool Wizard (default = 1GB). If so, the VM
is marked as “needing space reclamation”
• The broker pool management is always iterating over VMs and pools to determine if any
actions need to be taken. If a VM is “needing space reclamation” is seen and the pool is
not in the “blackout period”, a “ReclaimVmSpace” operation is kicked off.
• “ReclaimVmSpace” will first initiate a “Wipe” operation using vCenter (i.e. the first phase of
space reclamation).
• If the reclaimable space amount returned by Wipe still meets the threshold, we proceed to
issue a “Shrink” operation which will effectively reduce the footprint of the disk. Otherwise,
VM is skipped for this round.
• Once a VM has been reclaimed, we will not attempt to reclaim it again for 24 hours.
This is because space reclamation is seen as a background task and we want to avoid
spurious space reclamation operations.

43. 43
Manual space reclamation
 Intended mainly for demo or troubleshooting purposes, it is
possible to force a manual space reclamation using vdmadmin:
 “vdmadmin –M –d <pool> -m <desktop> -markForSpaceReclamation”
 This will mark the VM for immediate space reclamation. If the pool
is not in blackout period, the broker will quickly pick it up and
trigger space reclamation.
 NOTE: For manual space reclamation, the reclaimable space DOES
NOT need to meet the space reclamation threshold.

44. 44
Want More? Check out the View 5.2 TOIs (to GSS & CPD)
Excellent detailed technical content is produced every release for our
support and continuing product development orgs. This “Transfer of
Information” (TOI) content is “raw” (for internal VMware consumption only),
but very useful for a skilled SE.
 For complete listing of webinars and slide decks:
• https://wiki.eng.vmware.com/Nashville/TOI
 Webinars Streaming Shortcuts:
• Horizon, Security & USB:
https://vmware.webex.com/vmware/lsr.php?AT=pb&SP=MC&rID=64966167&rKey=46ded74e5f921a0b
• Blast, Win8, vSGA, Lync:
https://vmware.webex.com/vmware/ldr.php?AT=pb&SP=MC&rID=65001652&rKey=e3a987f35a643443
• Large Scale Improvements, Integrated Service Console, Space Efficient Disks:
https://vmware.webex.com/vmware/lsr.php?AT=pb&SP=MC&rID=65037972&rKey=69af453f6596f1f0

45. 45
The information on the roadmap is intended to outline our general product direction and it should not be relied on in
making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.
Centralized layered
image management
for local deployment
Multi-device
workspace for IT
services
VMware Horizon Suite Powers Solutions
HORIZON SUITE
The platform for workforce mobility
Horizon
View
Horizon
Mirage
Horizon
Workspace
Complete desktop
and application
virtualization
NEW
v5.2
NEW
v4.0
NEW
v1.0

46. 46
The information on the roadmap is intended to outline our general product direction and it should not be relied on in
making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.
Thank You!

47. 47
The information on the roadmap is intended to outline our general product direction and it should not be relied on in
making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.
Optional Vision Slides
Insert these at beginning of the deck if the audience isn’t already
familiar with where View fits in the overall EUC Vision

48. 48
The information on the roadmap is intended to outline our general product direction and it should not be relied on in
making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.
The pace and rate of technology change is faster than ever
Sources: IDC 2012, Morgan Stanley 2011, Gartner 2012, Forrester 2012, Pew 2011
300Bapp downloads
by 2016
of LOB apps
are SaaS80%
52% of companies support
mobile/remote employees
>30% of the worldwide
workforce is mobile
Apps Access
66% use 2+
devices for work
½ of all non-PC devices
will be BYO by 2016
2014 Android shipments
will outstrip iOS
Y
/Y
steady PC
shipment forecasts
Devices

49. 49
The information on the roadmap is intended to outline our general product direction and it should not be relied on in
making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.
Transform
Assets Into Central Services
Broker
Services Centrally by Policy
Deliver
Multi-device Access
What you need is a new approach

50. 50
The information on the roadmap is intended to outline our general product direction and it should not be relied on in
making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.
Transform: Simplify
desktops, diverse apps
and data into
centralized services
Deliver: Empower your
workforce with flexible
access across devices,
locations and connectivity
VMware Horizon is the Platform for End-User Computing
Broker: Manage & Secure
centrally and broker services
to your workforce by policy

51. 51
The information on the roadmap is intended to outline our general product direction and it should not be relied on in
making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.
Deliver: Empower your
workforce with secure,
roaming access to your
same desktop across
devices
Broker: Manage and secure
virtual desktops from a single
admin console while
removing data off endpoints
Horizon View virtualizes desktops into a central service
Transform: Simplify
desktops and apps into
the datacenter with
virtualization