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Quality Strategy and Workforce Development

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NHSScotlandEvent

NHS Education for Scotland has developed a Quality Improvement Curriculum designed to support staff in Scotland in their efforts to improve services. This is an opportunity for NHSScotland staff to consider and comment on the Scottish Quality Improvement Curriculum.

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Quality Strategy and Workforce Development
“ Quality Improvement” The combined and unceasing efforts of everyone – healthcare professionals, patients and their families, researchers, payers, planners, administrators, educators – to make changes that will lead to better patient outcome, better system performance, and better professional development. Batalden P, Davidoff F. Qual. Saf. Health Care 2007;16;2-3
2011 and Beyond…the Capacity Challenge ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is the Quality Improvement Education Framework? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Framework can be used... ,[object Object],[object Object],[object Object],[object Object],[object Object]
QI Workforce Development Model
QI Education Framework Model FINAL LEARNING OUTCOMES: Foundation Practitioner Lead Board Stage 2 LEARNING MORE ABOUT QUALITY IMPROVEMENT 2.1 The Policy Context 2.2 Key principles of QI healthcare systems and processes Person-centred care 2.3 Reflecting on own role Teamwork Improvement in practice 2.4 Learning for QI Connecting to resources Mapping own journey 2.5 Measurement for improvement Common tools and techniques Stage 3 PLANNING IMPROVEMENT 3.1 Investigating systems and processes Identifying improvements Tools for planning 3.2 Organising information 3.3 Human dimensions of QI 3.4 Leadership and project management 3.5 Effective teamwork for QI 3.6 Evaluating success 3.7 Planning for sustainability 3.8 Measurement for QI Setting baselines Data collection Data sampling 3.9 Innovation and Creativity Stage 4 TESTING AND IMPLEMENTING IMPROVEMENT 4.1 Collaboration and networking 4.2 Effective communication 4.3 Human dimensions of QI 4.4 Leadership and project management 4.5 Effective teamwork for QI 4.6 Measurement for QI Data analysis Data interpretation Data presentation Stage 5 SUSTAINING IMPROVEMENT 5.1 Knowledge dissemination 5.2 Evaluation Benefits realisation 5.3 Human dimensions of change 5.4 Leadership for QI Embedding QI Business case for QI 5.5 Education and mentoring 5.6 Coaching for improvement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1 2 3 4 5 Figure 1
Knowledge Management for Quality Improvement ,[object Object],[object Object],[object Object],[object Object],[object Object]
Group Work 3 Key Questions ,[object Object],[object Object],[object Object]

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Parallel Session 1.5 The Process of Innovation
 
Parallel Session 3.9 The Quality Improvement Hub: Supporting You to Develop S...
Parallel Session 3.9 The Quality Improvement Hub: Supporting You to Develop S...Parallel Session 3.9 The Quality Improvement Hub: Supporting You to Develop S...
Parallel Session 3.9 The Quality Improvement Hub: Supporting You to Develop S...
 
Parallel Session 3.8 A Digital 2020 Vision
Parallel Session 3.8 A Digital 2020 VisionParallel Session 3.8 A Digital 2020 Vision
Parallel Session 3.8 A Digital 2020 Vision
 
Plenary 3 Ministerial Address
Plenary 3 Ministerial AddressPlenary 3 Ministerial Address
Plenary 3 Ministerial Address
 
Plenary 2 Leaders and Leadership - The Good, The Bad and The Ugly
Plenary 2 Leaders and Leadership - The Good, The Bad and The UglyPlenary 2 Leaders and Leadership - The Good, The Bad and The Ugly
Plenary 2 Leaders and Leadership - The Good, The Bad and The Ugly
 
Plenary 1 Driving Quality Through Innovation
Plenary 1 Driving Quality Through InnovationPlenary 1 Driving Quality Through Innovation
Plenary 1 Driving Quality Through Innovation
 
Parallel Session 4.9 Talking and Really Listening - Taking an Innovative Appr...
Parallel Session 4.9 Talking and Really Listening - Taking an Innovative Appr...Parallel Session 4.9 Talking and Really Listening - Taking an Innovative Appr...
Parallel Session 4.9 Talking and Really Listening - Taking an Innovative Appr...
 
Parallel Session 4.8 Creative and Innovative Approaches to Empower and Suppor...
Parallel Session 4.8 Creative and Innovative Approaches to Empower and Suppor...Parallel Session 4.8 Creative and Innovative Approaches to Empower and Suppor...
Parallel Session 4.8 Creative and Innovative Approaches to Empower and Suppor...
 
Parallel Session 4.7 Understanding Potential and Evaluating Actual Impacts of...
Parallel Session 4.7 Understanding Potential and Evaluating Actual Impacts of...Parallel Session 4.7 Understanding Potential and Evaluating Actual Impacts of...
Parallel Session 4.7 Understanding Potential and Evaluating Actual Impacts of...
 
Parallel Session 4.6 Developing Your Team’s Safety Culture and Safety Practic...
Parallel Session 4.6 Developing Your Team’s Safety Culture and Safety Practic...Parallel Session 4.6 Developing Your Team’s Safety Culture and Safety Practic...
Parallel Session 4.6 Developing Your Team’s Safety Culture and Safety Practic...
 
Parallel Session 4.5 Stronger Communities... Better Lives?
Parallel Session 4.5 Stronger Communities... Better Lives?Parallel Session 4.5 Stronger Communities... Better Lives?
Parallel Session 4.5 Stronger Communities... Better Lives?
 
Parallel Session 4.4.2 My Pathway, My Choice
Parallel Session 4.4.2 My Pathway, My Choice Parallel Session 4.4.2 My Pathway, My Choice
Parallel Session 4.4.2 My Pathway, My Choice
 
Parallel Session 4.4 My Pathway, My Choice
Parallel Session 4.4 My Pathway, My ChoiceParallel Session 4.4 My Pathway, My Choice
Parallel Session 4.4 My Pathway, My Choice
 
Parallel Session 4.3 The Right Medicine?
Parallel Session 4.3 The Right Medicine? Parallel Session 4.3 The Right Medicine?
Parallel Session 4.3 The Right Medicine?
 
Parallel Session 4.2 ‘It’s What Matters to me that Counts’ – Keeping the Pers...
Parallel Session 4.2 ‘It’s What Matters to me that Counts’ – Keeping the Pers...Parallel Session 4.2 ‘It’s What Matters to me that Counts’ – Keeping the Pers...
Parallel Session 4.2 ‘It’s What Matters to me that Counts’ – Keeping the Pers...
 
Parallel Session 3.7 Applying Best Practice to Develop Innovative and Effecti...
Parallel Session 3.7 Applying Best Practice to Develop Innovative and Effecti...Parallel Session 3.7 Applying Best Practice to Develop Innovative and Effecti...
Parallel Session 3.7 Applying Best Practice to Develop Innovative and Effecti...
 
Parallel Session 3.6 Reshaping Care - Shifting the Focus and Shifting the Power?
Parallel Session 3.6 Reshaping Care - Shifting the Focus and Shifting the Power?Parallel Session 3.6 Reshaping Care - Shifting the Focus and Shifting the Power?
Parallel Session 3.6 Reshaping Care - Shifting the Focus and Shifting the Power?
 
Parallel Session 3.5 Crossing Boundaries to Improve Outcomes
Parallel Session 3.5 Crossing Boundaries to Improve Outcomes Parallel Session 3.5 Crossing Boundaries to Improve Outcomes
Parallel Session 3.5 Crossing Boundaries to Improve Outcomes
 
Parallel Session 3.4 RIP+MIX: Unlocking Creativity to Enable Staff, Patients ...
Parallel Session 3.4 RIP+MIX: Unlocking Creativity to Enable Staff, Patients ...Parallel Session 3.4 RIP+MIX: Unlocking Creativity to Enable Staff, Patients ...
Parallel Session 3.4 RIP+MIX: Unlocking Creativity to Enable Staff, Patients ...
 

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Quality Strategy and Workforce Development

  • 1. Quality Strategy and Workforce Development
  • 2. “ Quality Improvement” The combined and unceasing efforts of everyone – healthcare professionals, patients and their families, researchers, payers, planners, administrators, educators – to make changes that will lead to better patient outcome, better system performance, and better professional development. Batalden P, Davidoff F. Qual. Saf. Health Care 2007;16;2-3
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