Supervisor Skills

Supervisor Skills
By – Naga Jagadeesh Y
Who is a Supervisor ?  Managers at low level of management are known as ‘line leaders’ or ‘supervisors’. Generally the supervisors at this level hold positions in the hierarchy below the middle managers in an organization.  Supervisors are responsible for the daily management of line workers who actually produce the product.
Major Functions of Supervisor Types of supervisory skills How to use open communication How to motivate your team Provide support and mentoring Address the problems as a supervisor Establish rapport with subordinates Characteristics of good supervisor
Major Functions of Supervisor  Planning and Organizing Supervisor’s basic role is to plan the daily work schedule of the workers by guiding them the nature of their work and also dividing the work amongst the workers.
Major Functions of Supervisor  Provision of working conditions A supervisor plays an important role in the physical setting of the factory and in arranging the physical resources at right place. This involves providing proper working place, safety facilities etc. to workers. His main responsibility is here to provide healthy and hygienic condition to the workers.
Major Functions of Supervisor  Controlling and monitoring Monitoring is an important function performed by supervisor.  This will involve Recording the actual performance against the time schedule.  Checking of progress of work.  Finding out deviations if any and making solutions  If not independently solved, reporting it to manager
Major Functions of Supervisor  Linking pin A supervisor works as a linking pin between manager and workers.
Major Functions of Supervisor  Reporting A supervisor has got an important role to report about the output, quality and any such output which can be responsible for increasing productivity. Factors like cost, output, performance, quality, etc can be reported continually to the manager.
Major Functions of Supervisor  Enforcing Discipline A supervisor can undertake many steps to maintain discipline in the concern by regulating checks and measures, strictness in orders and instructions, keeping an account of general discipline of factory,
Types of supervisory skills  Leadership Skills Being a good leader is critical for a supervisor, it is the first step towards managing a team. Your team members or employees would rely on their leader for guidance and mentor which is vital for success.
Types of supervisory skills  Time Management Skills Time Management is the seed to thriving in any task. As a supervisor, you should learn how to manage your time as well as scheduling tasks for your employees. Therefore, time planning is critical to the success of any job or project.
Types of supervisory skills  Technical Skills When an employee asks for your technical help and knowledge, you should be able to deliver as their supervisor. Mentoring, and passing on your technical skills are of great importance as a supervisor.
Types of supervisory skills  Communication Skills Your communicative skills should be perfected as they happen to help you to deliver the message or task to an employee properly, as well as setting an example to the team members; it also maintains your prestige as a supervisor.
Types of supervisory skills  Judgment Skills Judgment of a certain situation, or deciding on a task is a skill acquired with experience, time, as well as trial and error.
How to use open communication  Schedule for Small Meetings Schedule regular times for small meetings with team members and honor those commitments. Don’t suggest a schedule that will be unrealistic.
How to use open communication  Ask your team members for input Unfortunately, many supervisors often respond to a team member’s interest in providing input by saying they don’t have the time for it. Make it clear that the supervisors must make time to ask your team members for suggestions.
How to use open communication  Acknowledge your team members input Supervisors don’t have to act on every suggestion. Team members understand that not every idea is appropriate or realistic but they just want to know that their ideas were heard and considered.
How to use open communication  Have a positive attitude and be open to feedback The rule of thumb in effective communication and a successful relationship is to exhibit a positive attitude. It is also crucial to keep an open mind and be receptive to feedback that your team members may provide you.
 Recognize your team members How to motivate your team When team members expect more recognition, supervisor often assumes they are talking about money – that they want a bonus or raise. In fact, they are most often talking about two simple words, “Thank you.”
 Rewards A supervisor plays an important role by providing different rewards to team members to perform better . There are different monetary and non-monetary rewards which can inspire the team members to work better. How to motivate your team
 Leadership and Guidance A supervisor is the leader of workers under him. He leads the workers and influences them to work their best. He also guides the workers by fixing production targets and by providing them instruction and guidelines to achieve those targets. Provide support and mentoring
 Describe instead of judging When discussing a team member’s behavior or a decision they made, avoid judging their behavior or the reasoning behind their decision. Instead, describe what you observed. Provide support and mentoring
 Be respectful to your team members When your team come to you with problems or suggestions, make it clear they have your full attention; stop what you are doing, look them straight in the eye, listen, and ask questions about what they are saying. Incase if you are busy, Schedule a time for them. Address the problems as a supervisor
 Grievance Handling The supervisor need to handle the grievances of the workers effectively :-  He can be in direct touch with workers.  By winning the confidence of the workers by solving their problems.  By taking worker problems on humanitarian grounds.  If he cannot tackle it independently, he can take the help and advice of manager to solve it. Address the problems as a supervisor
Establish rapport with subordinates  Greet your team members Greet your employees when you see them. You don’t have to know every employee’s name (no one expects you to), but a simple, “Good morning!” or “Beautiful day, isn’t it?” helps create a more relaxed and comfortable environment
Establish rapport with subordinates  Engage your team members on a personal level Make an effort to get to know your employees beyond their role in the company. Ask what they did on the weekend, how their kids or parents are doing. Showing interest in employees communicates that they are valued beyond their work — as human beings.
 Create a productive environment for your team employees  Make proper decisions  Implement new programs and methods  Inform your team about company policies and procedures  Teach effectively  Communicate effectively Characteristics of good supervisor

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