Eng. Nagui C.V updated Dec 2014

NAGUI CHALACHE
Tel: +20(02) 25166368.
Mobile: +20(0100) 5009203.
Email: Nagui.chalache@nileict.com
Leadership/Characteristics
20+ years in the telecom business, different
managerial positions technical and commercial,
mobile and wire lines, Vendor and Operator sides,
and finally dealing with both public and private
sectors’ customers.
 Very much result oriented.
 High sense of ownership and responsibility.
 Very good communication, negotiation skills
 Very good collaborative and team motivation
skills.
 Ambitious, self-motivated and hard worker
and deliver under pressure
Career Successes:
Nile ICT Mar 2012- Present
Communication and IT System Integrator
Ericsson Egypt. Dec 2005- Nov 2011
Accomplishments:
 Re-establish Telecom Egypt-Ericsson relationship in record time and secure key deals.
 OB 2009 to show 100% growth compared to 2008 (and 2007 / 2006) by securing new International and
Mobile Gateway expansions and upgrades.
 Secure an e2e Smart City Deal including IPTV and FTTH.
 Strongly positioned Ericsson’s Broader Portfolio inside Telecom Egypt by securing MSAN and DWDM
orders
 Displaced the perception of NSN as leading European Supplier by swapping some of their installed base
 Our ground work in 2009 has put us in a leading position to drive TE Network Transformation activities in
2010
 Secured a 3-year SLA agreement for 2009-2011.
 Further enhance relationship with Vodafone Account to secure long term partnership and business growth
for Ericsson.
 Contributed with other team members for a remarkably successful and smooth migration from PPS (old
prepaid system) to CS3.0 (new prepaid system).
 Contributed with other team members in wining 3G contract to secure our sole vendor position in Radio.
 Contributed with other team members to secure MSS migration contract to stabilize our sole vendor
position in Core.
 Revive Ericsson presence in IN services domain by securing VPN upgrade and not swapped by other
vendor whilst we are not short listed in this domain.
CEO and Co-Founder Mar 2012 – Present
Account Manager (KAM), Telecom Egypt & TE Data Account Feb 2009 – Nov 2011
Account Director, Multi Media and System Integration for Vodafone Egypt Jun 2007- Jan 2009
Head of Technology for Vodafone Egypt Account Dec 2005- April 2008
Vodafone Egypt Nov 1998 – Nov 2005
Accomplishments:
 Managing the Core roll out team to meet the network growth plans.
 Managing the S/W roll out team to meet the network road map and evolution plans.
 Project management of all Core roll out plans.
 Support developing strategy for the Core Network evolution.
 Support the company plans for new products and services in cooperation with Marketing and VAS teams.
 Responsible for the Interconnect Billing technical committee with other PSTN & PLMN Operators.
 Support the Revenue Assurance and Fraud Management teams.
 Representing the Vodafone Egypt in different international technical committees.
 Build a highly skilled and motivated team to support achieving the corporate goals.
 Vendor Management.
 Assist Core Networks Senior Manager in different area of responsibilities.
 Project Manager for Transit Migration project leading cross-functional teams to achieve the following (Jan
2001- Jun 2001):
 The original mesh Core Network has been redesigned into a hierarchical layered structure by
introducing 2 TSCs.
 The project covered the migration of 8 MSCs and more than 32 interconnects.
 The migration of international SCCP signalling for roaming.
 The project covered the migration of 3 HLR, 1 SCR, 1 VMS, 2 IVRs, and 2 SCPs to an STP layer.
 Roll out of 2 MSCs, 4 BSCs and 1 SCP; and the integration of 1 HLR, 1 SCR, 1 IVR and 1 SMSC
during the migration.
 Upgrade the Core nodes from R7 to R8 during the migration.
 Roll out of 16 MSCs, 24 BSCs, 3 TSCs and 3 SCPs.
 Core Nodes (CSS/BSS) upgrade from Ericsson system release R6.1 to R7 and from R7 to R8 and from R8 to
R9.
 Roll out of GPRS.
 Overall responsibility for 2 Business Platform products, Wi-Fi and Wireless Office.
 Develop a strategy for Wi-Fi for Vodafone Egypt.
 Wi-Fi and Wireless Office activities includes the following:
 Product development, planning and design.
 Proposition development.
 Road Map and Life Cycle Management.
 Lead Cross-functional teams for implementation.
 Support and participate in Go to Market activities.
 Research and analyse market trends and needs for the above products.
 Develop marketing plan and follow through implementation and rollout.
 Define Vodafone contractual and SLA requirements with vendors.
 Define Vodafone SLA requirements with internal stakeholders.
Product Manager-Business Platforms/ Marketing Dept. Dec 2003- Nov 2005
Network Configuration Manager/ Core Networks Nov 98- Nov 2003
SPEC Egypt’s sole distributor for Ericsson PABX. Feb 1995- Oct 1998
Accomplishments:
 Ensure that all pre and post sales activities are up to customer satisfaction.
 Ensure that customer service requests are taking the proper priority.
 Explore and analyse with customer all possible solutions that satisfy his needs.
 Do competitor analysis with other vendors' possible solutions.
 Prepare for customer demos.
 Support sales team in building offers and bid negotiation.
 Responsible for two installation and maintenance teams.
 Configuration and design of PABX networking, Call Centre, Voice Mail and ISDN based
video conferencing solutions.
 Call centre solution for DHL, Lufthansa, Swiss Airlines and CNE Multichoice.
 PABXs for Halliburton, Tetra Pack, Maersk Line, Maadi Hotel, Cairo Hotel and many others
EDUCATION & PROFESSIONAL AFFILIATIONS:
2008 MBA, Maastricht School of Management
1991 B.Sc. in Communication and Electronics, Cairo University
1986 French bacaloria from Lycee El Horeya School
Services Manager Jan 98- Oct 98
Technical Sales Support Jan 97- Dec 97
Installation & Maintenance Supervisor Feb 95- Dec 96

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Eng. Nagui C.V updated Dec 2014

  • 1. NAGUI CHALACHE Tel: +20(02) 25166368. Mobile: +20(0100) 5009203. Email: Nagui.chalache@nileict.com Leadership/Characteristics 20+ years in the telecom business, different managerial positions technical and commercial, mobile and wire lines, Vendor and Operator sides, and finally dealing with both public and private sectors’ customers.  Very much result oriented.  High sense of ownership and responsibility.  Very good communication, negotiation skills  Very good collaborative and team motivation skills.  Ambitious, self-motivated and hard worker and deliver under pressure Career Successes: Nile ICT Mar 2012- Present Communication and IT System Integrator Ericsson Egypt. Dec 2005- Nov 2011 Accomplishments:  Re-establish Telecom Egypt-Ericsson relationship in record time and secure key deals.  OB 2009 to show 100% growth compared to 2008 (and 2007 / 2006) by securing new International and Mobile Gateway expansions and upgrades.  Secure an e2e Smart City Deal including IPTV and FTTH.  Strongly positioned Ericsson’s Broader Portfolio inside Telecom Egypt by securing MSAN and DWDM orders  Displaced the perception of NSN as leading European Supplier by swapping some of their installed base  Our ground work in 2009 has put us in a leading position to drive TE Network Transformation activities in 2010  Secured a 3-year SLA agreement for 2009-2011.  Further enhance relationship with Vodafone Account to secure long term partnership and business growth for Ericsson.  Contributed with other team members for a remarkably successful and smooth migration from PPS (old prepaid system) to CS3.0 (new prepaid system).  Contributed with other team members in wining 3G contract to secure our sole vendor position in Radio.  Contributed with other team members to secure MSS migration contract to stabilize our sole vendor position in Core.  Revive Ericsson presence in IN services domain by securing VPN upgrade and not swapped by other vendor whilst we are not short listed in this domain. CEO and Co-Founder Mar 2012 – Present Account Manager (KAM), Telecom Egypt & TE Data Account Feb 2009 – Nov 2011 Account Director, Multi Media and System Integration for Vodafone Egypt Jun 2007- Jan 2009 Head of Technology for Vodafone Egypt Account Dec 2005- April 2008
  • 2. Vodafone Egypt Nov 1998 – Nov 2005 Accomplishments:  Managing the Core roll out team to meet the network growth plans.  Managing the S/W roll out team to meet the network road map and evolution plans.  Project management of all Core roll out plans.  Support developing strategy for the Core Network evolution.  Support the company plans for new products and services in cooperation with Marketing and VAS teams.  Responsible for the Interconnect Billing technical committee with other PSTN & PLMN Operators.  Support the Revenue Assurance and Fraud Management teams.  Representing the Vodafone Egypt in different international technical committees.  Build a highly skilled and motivated team to support achieving the corporate goals.  Vendor Management.  Assist Core Networks Senior Manager in different area of responsibilities.  Project Manager for Transit Migration project leading cross-functional teams to achieve the following (Jan 2001- Jun 2001):  The original mesh Core Network has been redesigned into a hierarchical layered structure by introducing 2 TSCs.  The project covered the migration of 8 MSCs and more than 32 interconnects.  The migration of international SCCP signalling for roaming.  The project covered the migration of 3 HLR, 1 SCR, 1 VMS, 2 IVRs, and 2 SCPs to an STP layer.  Roll out of 2 MSCs, 4 BSCs and 1 SCP; and the integration of 1 HLR, 1 SCR, 1 IVR and 1 SMSC during the migration.  Upgrade the Core nodes from R7 to R8 during the migration.  Roll out of 16 MSCs, 24 BSCs, 3 TSCs and 3 SCPs.  Core Nodes (CSS/BSS) upgrade from Ericsson system release R6.1 to R7 and from R7 to R8 and from R8 to R9.  Roll out of GPRS.  Overall responsibility for 2 Business Platform products, Wi-Fi and Wireless Office.  Develop a strategy for Wi-Fi for Vodafone Egypt.  Wi-Fi and Wireless Office activities includes the following:  Product development, planning and design.  Proposition development.  Road Map and Life Cycle Management.  Lead Cross-functional teams for implementation.  Support and participate in Go to Market activities.  Research and analyse market trends and needs for the above products.  Develop marketing plan and follow through implementation and rollout.  Define Vodafone contractual and SLA requirements with vendors.  Define Vodafone SLA requirements with internal stakeholders. Product Manager-Business Platforms/ Marketing Dept. Dec 2003- Nov 2005 Network Configuration Manager/ Core Networks Nov 98- Nov 2003
  • 3. SPEC Egypt’s sole distributor for Ericsson PABX. Feb 1995- Oct 1998 Accomplishments:  Ensure that all pre and post sales activities are up to customer satisfaction.  Ensure that customer service requests are taking the proper priority.  Explore and analyse with customer all possible solutions that satisfy his needs.  Do competitor analysis with other vendors' possible solutions.  Prepare for customer demos.  Support sales team in building offers and bid negotiation.  Responsible for two installation and maintenance teams.  Configuration and design of PABX networking, Call Centre, Voice Mail and ISDN based video conferencing solutions.  Call centre solution for DHL, Lufthansa, Swiss Airlines and CNE Multichoice.  PABXs for Halliburton, Tetra Pack, Maersk Line, Maadi Hotel, Cairo Hotel and many others EDUCATION & PROFESSIONAL AFFILIATIONS: 2008 MBA, Maastricht School of Management 1991 B.Sc. in Communication and Electronics, Cairo University 1986 French bacaloria from Lycee El Horeya School Services Manager Jan 98- Oct 98 Technical Sales Support Jan 97- Dec 97 Installation & Maintenance Supervisor Feb 95- Dec 96