1. Naresh Sharma
E-Mail: email@example.com , Mobile: +919891901165
Seeking engagements in Supply Chain Management Logistics management Customer Engagement Change
11 year experience of Supply chain Management, Logistic Management, Procurement Management, Delivery Management,
Customer Engagement, Client relationship management, Vendor Management
Strong in Techno-commercial. Experience in Global Procurement
Result oriented seasoned professional working in Telecom/VAS vertical.
Worked with various Hardware Products like Blade servers, Chasis ,Rack mount servers, Networking switches, Racks, Load
balancers, MUX, Signalling cards and Software like LINUX, ORACLE, MICROSOFT SUITE, Antivirus solutions, Dialogic Signalling
and Media products, Firewalls, Mail servers etc.
Sound working knowledge on products like IVR, SMS, USSD, EOCN, LOAN, Talk time etc.
Worked with big OEM’s like IBM,Lenovo,HP,Dell,Dialogic,Cisco,Dlink,APC,Redhat,Oracle,Microsoft,Adobe,Zimbra.
Worked for Telco’s like Airtel, Tata, Reliance, Vodafone, Telenor, Idea, Aircel, Warid telecom, Robi, Expresso Telecom group,
Hutchison Indonesia, Smartfren Indonesia.
Good Knowledge of tools like MS-Office (Excel, Access, Word, PowerPoint), Photoshop, SAP, Oracle, Fox pro.
An effective communicator with the ability to relate to people at any level of business and management.
Has been awarded for contributions/achievements in organization multiple times.
KEY COMPETENCIES GAINED THROUGH EXPERIENCE
- Supply Chain Management - Change Management -Customer Relationship Management
- Delivery Management - Logistic Management - Vendor Management
- Cost Management - Process Improvement - Procurement
- Escalation Management - Operational expense formulations and Negotiations
Manager – Procurement & Administration since July ’13
Mcarbon Tech Innovation Pvt Ltd- Noida
Experience in end to end in Supply chain management of IT, Telecom.
Execution of large and multiple projects with challenging timelines.
Ability to work in cross functional teams.
Specialties: Procurement / Materials Management / Sourcing / Commercial / Facilities / Supply Chain/Capital & Operational
expense formulations and Negotiations/vendor Management/Customer Relationship.
Responsible for Purchase Order, Sourcing Material, Vendor Development Order, Purchase Planning, Work Order
Working with the vendor to ensure smooth supply, liaising and negotiating on rate with vendors/contractors for timely
procurement of materials and their development and ratings.
Procurement of Opex items; Marketing Items, Facility services, IT consumables Items, Admin consumables Items.
Preparing IT Procurement Agreements, Software, Non-Disclosure Agreements, Vendor Services agreements, Master Services
Agreements, , Purchase and License Agreements
Identifying, negotiating and developing new vendors for cost optimization & timely procurement of materials to ensure
smooth operations in services sector.
Auditing and evaluating vendors on different parameters viz, quality, delivery, reliability, flexibility and price.
Working on Inventory Management, Cost Reduction Projects through Value Analysis.
Regularly Meetings with the vendor & defining processes of various requirements
Follow-up with finance team on the payment as per agreed terms and conditions with vendors.
Handling all inventory and responsible for Material delivery and dispatch to the various clients as per user expectations.
Looking maintenance of office equipment like telephone lines, and instruments, EPBAX board, Air conditioner, Fire
extinguisher, Printers, Photocopying machines etc. Shifting/allotting extensions, Vendor development, Pest Control, Furniture,
Preparing MIS reports of various records for different type of analysis like; Cab usage, Operation Expenses, steering smooth
dispatch and receipt and keeping a track of returnable and non-returnable materials.
2. Preparing dashboard reports & Power Point Presentation as per senior management requirements.
Interact with key corporate clients and Channel partners for building a lasting relationship and enhancing life-long loyalty for
products and services.
Planning, stakeholder management, customer management, vendor management and contract management, Risk
Defined best practices for project support and documentation. Escalation Management
Able to manage interdependencies of projects and impact of external influences
Able to deliver EOCN (end of call notification) project PAN INDIA in only 2 months.
Delivered NBA (No Balance Alert) service PAN INDIA in 1 month.
Handled Hutchison Indonesia project from Procurement to delivery by following legal custom processes in 4 weeks.
Received appreciation from the customer acknowledging outstanding performance multiple times.
Senior MIS executive Nov’09- May’13
Comviva Technologies Ltd. (Magna InfoTech Private Limited) - Gurgaon
Understanding the hardware requirements, worked as SPOC (single point of contact) for SCM.
Responsible for maintaining vendor database & preparing various types of foreign and domestic vendors payments related
Received purchase requisition from the various departments & upload into the Oracle software systems for next step.
Released the purchase orders.
Responsible for creating the GRNs into the Oracle software against all the material/ services.
Preparing various types of reports on the basis of Manager’s requirements.
Handling SLA & revenue tracker for billing purpose.
Handling Payment Tracker & Revenue Tracker for Billing Purpose.
Coordination with the finance department for vendor payments.
Preparing Power Point Presentation for Monthly and Yearly Reports
Vendor Management & update the status of their payments and resolving the queries via Emails & Telephonic.
calculating total supply chain costs, and also has extensive knowledge of procurement principles, practices, and
experience of distribution, warehousing, storage operations and transport management
Identifying, evaluating and finalizing partners for HR & Training requirements
Costing and Price negotiation and finalization with vendors
Tracking and recording the actual costs and carry out gap analysis with
Recognized as a top performer by upper management while supporting customers.
Worked for services like CRBT, SMS, USSD, and LOAN products..
MIS Executive June ’05- Oct’09
Getit Infoservices Ltd. – New Delhi
Worked as a Team Leader
Created MIS Reports (Daily, Weekly, Monthly, Yearly) with use of Pivot Table, Vlookup & Hlookup Function, If Condition,
Other Tools & Logical Formula’s.
Data Extraction from Existing Software.
Create KPI Reports (Key Performance Indicator).
Coordination with Other 34 Branches.
Handling Sales Data Records.
Mail communication with Existing Clients & & Solve their Queries.
Data Collection from Various Sources.
3. Online Data Format in Excel Software Package.
Maintain Online Data Base Records.
Online Data Upload in SQL Package.
Testing the Data for Upload into ERP software module.
Restored customer confidence in the account and the quality of its products by successfully managing various products.
Identified, analysed, tracked and managed projects to quickly resolve problems affecting customers and impacting revenue, in
regards to process
Received written appreciation letter from the customer acknowledging outstanding performance.
TRAINING PROGRAMS ATTENDED
Employment Orientation Program.
Self-Awareness Assessment Course
Effective Communication & Self-Evaluation.
Performance Management workshop
B.A. from Delhi University
Intermediate from CBSE Delhi
High School from CBSE Delhi
D.C.A. from NRS Computer Centre
D.T.P. from NRS Computer Centre
Mailing Address : RZ-1228, Main Sagarpur, West Delhi, New Delhi – 110046
Date of Birth : 20 May 1980
Marital Status : Married
Personal Interest : Playing Cricket, Surfing, Reading books, Music