1. 646-543-9064 Nasrin Imran firstname.lastname@example.org
6+ years of extensive and diversified experience in Information Technology with emphasis on Quality Assurance.
QA methodologies and knowledge about Software Development Life Cycle (SDLC) Agile, Waterfall.
Participated in requirements Analysis reviews, Business reviews and working sessions to understand the requirements and
Expertise using testing tools and carrying out Functionality Testing, GUI Testing, Systems Testing,Integration Testing,
Black Box Testing, User Acceptance Testing,and Regression Testing of Web-based applications and Client/Server
Extensive Experience in Application Life Management and Microsoft Test Management for test management and bug
Expertise in Problem solving and Bug Tracking Reports using Bug tracking Tools and Database querying and data
manipulation using SQL and involved in back-end testing as well as front-end testing.
Strong analytical and problem solving, interpersonal and communication skills, self-starter, quick learner and able to adopt
new technologies as needed in rapidly changing IT Environment
Unica Group (Deloitte Consulting), Camp Hill, PA April 2015 – Present
Sr. Test Engineer
Deloitte Touche Tohmatsu Limited commonly referred to as Deloitte, is the largest professional service company in the world by
revenue and by the number of professionals
Project: Home and community Services Information system(HCSIS) supports the administration of several Pennsylvania Home and
Community Based Services (HCBS) Waiver Programs. HCBS programs to serve individuals with long term care needs in home or
community setting,which allow a person to live outside of an institution.Programs are funded through a state and/orfederal waiver.
HCSIS manages the HCBS infrastructure to create successfulprograms. HCSIS facilitates service provider payments for the
Pennsylvania Department of Aging and assists in incident reporting for the Pennsylvania Department of Health. It is consist of eight
different program offices and twenty two roles within the each program office. Each of the program office will have different user
group like Central office, Region, state,county,support coordinators and providers. It will vary from each individual program office
which will reflect on the usergroup.
Roles & Responsibilities: Sr. Test Engineer (GUI/Manual Tester)
Evaluated software development procedures used to verify that programs function according to user requirements and
conform to establishment guidelines.
Worked with Test Lead to create Test Plans for each two work order, written Test Cases and executed them as part of
Responsible for implementing standards forweb based applications. Standards include creating manual scripts to do Quality
Testing and documenting all procedures and processes forfrontend and backend files.
Developed test harness,technical procedures, methodologies, metrics, checklists, and standards.Identified, documented, and
applied best practices for software quality assurance.
Reviewed new or modified programs, including documentation and specifications, to determine if program will perform
according to userrequest and conform to guidelines.
Identified differences between established standards and userapplications and suggest modifications to conform to standards.
Performed Black Box Testing strategies.Developed and maintain test plans,manual and automated test scripts for user
interface, functionality, systemand 'ad hoc testing'.
Executed regression tests,functional tests and data tests.Reported, tracked, and help determine priority of reported bugs.
Managed UAT groups from all parties involved to insure userability.
Provided training for the portfolio in Service Center incident management tracking application.
Executed SQL Queries to retrieve data from tables and to create views and perform backend data testing.
Always shown commitment towards deliverables without any failure.
Participated in client meetings and given inputs on the new enhancements.
Preparing test cases and coordinating User Acceptance Testing (UAT).
Operating Systems: Windows, Linux flavor Ubuntu, Android.
Tracking Tools: HP ALM, MTM, Jira, Versionone
Databases: Oracle, SQL Server, MySQL
Languages: HTML, XML, SQL, Basic Java.
Front End Tools: Visual Basic, MS Front Page
Application: SOAP, SOAP UI and HTTP.
Browsers: Internet Explorer, Firefox, Chrome, Safari
Automation: Basic Selenium, Eclipse, Firebug
2. Environment: Microsoft Test Management, Microsoft SQL Server, Visual Studio.Net
SunTrust Bank, Atlanta, GA February 2011 – March 2015
Bank Operation Analyst / QA Test Analyst
SunTrust Banks, Inc, is an American bank holding company. The largest subsidiary is SunTrust Bank.
Project:Develop, MA. Banking division. While in parallel support the transition from the legacy systemS-link platform (Deposit
Origination System) during initial implementation of ARGO Sales & Service. Specific activities included developing testing
strategies,plans, procedures,cases,and scripts; in addition to defining and documenting specific entrance and exit success criteria for
testing processes that accurately reflected customer requirements and expectations. Responsible for the testing implementation of an
ARGO based banking software application. Specific test areas include Service Request Workflow for the Call Center-Branch, new
account creation and maintenance for CDs and IRAs.
Web Service calls wear made from ARGO to FDSH then FDSH subsequently sent the request to SSA Hub to validate following logic
is this a valid SSN and does it belong to a deceased person.Once the XML response is received from the SSA Hub, I validate the
XML nodes to ensure the correct responses were sent based on the Negative/Positive testing.
Roles & Responsibilities:
Involved in analyzing and understanding the data staging requirements, functional requirements to develop the Test Strategy
Document and Test Case Document
Profound knowledge of web services testing using Service Oriented Architecture tools SOAP UI.
Tested Web Services, providing required input data to request XML and validated response XML
Tested integrated software with numerous other applications such as Mainframe, Bill Pay, Utility, etc.
Involved in Functional, Integration, and Regression Testing.
Involved in developing test cases and executing them in Quality Center based on requirement and technical design document.
Gathered specifications and requirements prior to systemtesting.
Work with test lead to create test plan, strategies,test procedures as well as documentation.
Run SQL queries against the databases formaintaining and making required modifications to validate test case.
Worked closely with engineering team to discuss the design and testing aspects ofthe applications to design the test case.
Static testing of requirements and test cases to ensure quality and testability
Ensure traceability between requirements and test cases within Quality Center
Participate in JAD sessions,test readiness reviews and test exit reviews.
Use of Quality Center to record requirements, test cases/ test scripts,defects and for reporting.
Collaboration with an offshore team
Environment: Mainframe, Windows XP/7, C#, VB, Oracle, ALM, Soup UI
Excel-O-DATA, Atlanta, GA December 2009 – January 2011
Excel-O-Data is a professionalIT Solution provider with service offerings that include Web Design, Mobile App Development, Web
Development, Web Hosting, E-Commerce, Software Development, Search Engine Optimization, and Corporate Branding.
Project: Restoration Connect is a customer relationship management software, all-in-one, fully integrated billing, accounting,
customer management, inventory management, vendor management, lead management, scheduling and project management. The web
based software is solely dedicated to the construction and restoration industry. The application is written by .NET and java script, and
MS SQL is running on back end.
Roles & Responsibilities:
Involved in development of test plans based on Business requirements, change request,and functional specifications.
Worked with Business Analysts to define test scenarios and ensure the test requirements are matched correctly.
Created test cases from Requirement Document or Functional Specification and execute different tests.
Worked according to Project Plan to ensure timely delivery.
Reported to project team/QA Managerweekly basis.
Involved in manual integration, functional and regression testing.
Created and ran SQL Queries to perform back end testing and check data integrity.
Involved in Defect Reporting process and collaborate with developers as needed.
Used Jira for defects reporting and tracking.
Environment: Linux, UNIX, Solaris, Windows, Client/Server, Jira
3. Georgia Perimeter College, Decatur, GA October 2003 – November 2009
Technology Support Specialist
Georgia Perimeter College (formerly DeKalb College) is a two-year associate degree-granting unit of the University System of
Roles & Responsibilities:
Provided desktop support to over4,000 employees and student computers.
Tested new functionalities and enhancements introduced.
Worked with technical support specialist on business requirements gathering and enhancing functional specifications.
Set up, maintained and troubleshot Microsoft Windows and Apple Mac OS desktop and notebookcomputers
Set up, maintained and troubleshot faculty, staff, and student Apple iPad tablets
Performed installation and configuration of software
Set up and configured printers, scanners,and other peripherals
Maintained and troubleshot classroomaudio visual equipment
Performed document issue resolution using the help desk ticketing system(Iserve)
Maintained inventory of all hardware and software resources and parts (Iserve)
Maintained excellent communication with all end users and othermembers of the technology department.
Worked with outside vendors as needed
Executed other assigned tasks as delegated by the Director of Technology
Ability to clearly communicate technical concepts to non-technical people
Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices
Ability to multi-task in a fast-paced environment
Environment: Linux, UNIX, Solaris, Windows, Client/Server. Symantec Altiris, Remedy Software, IServe, Numara Service Desk
Software, & VBS. Bluetooth, Wireless, peer-to-peer, Ethernet, TCP/IP, Cisco VPN Client.
Bachelor of Science, Georgia State University, graduated 2009