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Global Super Power Roundup: Reports from LATAM and Europe

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National Retail Federation
National Retail Federation

Presentation from NRF 2019 Retail's Big Show Alberto Serrentino, Varese Retail Alexandre Tadeu da Costa, Cacau Show Francesco Pinto, Pianoforte Holdings

Retail
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Francesco Pinto Pianoforte Holdings, SpA Alexandre Tadeu da Costa Cacau Show Alberto Serrentino Varese Retail Moderator Global super power roundup: Reports from LATAM and Europe
Global Super Power Roundup: Reports from LATAM and Europe Alberto Serrentino Founder, Varese Retail
The Big Challenges Digital transformation Digital-first culture Customer-centric + data- driven + agile structures and processes Frictionless + easy + convenient + highly experiential stores Ecosystems – build X learn how to partner with New business models Corporate culture + leadership
Customer and Data Obsession Digital-First Culture Digital Transformation New Retail!
New Retail and the Store Frictionless,easy,smart,convenient,withelevated experience Customer acquisition Data generation Experienceand relationship Delivery and fulfillment Store
Fonte RETAIL SERVICES MARKET PLACE CONTENT/ ENTERT. PAYMENT Customers Data Ecosystems
Thank you! Alberto Serrentino

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