Presentation about my co-op job

1. Our internship experience in Ohio Health
PRESENTATION BY NAY LIN AUNG AND MATTHEW NELSON

2. About Ohio Health
Not for profit, faith-based system of hospitals and healthcare providers located in Columbus,
Ohio.
One of “the 100 best companies to work” for since 2007 to present.
Working an Information Systems Field Support (Internship) at Riverside Methodist Hospital and
Grant Medical Center.

3. Two locations of OhioHealth
RIVERSIDE METHODIST HOSPITAL GRANT MEDICAL CENTER

4. Distribution Center

5. Our work responsibilities
New devices replacement including hot swap, mouse, monitor, and hardware/software, etc.
Re-imaging
Bit locker drive encryption
Windows easy transfer
Troubleshoots and resolves technical problems for a variety of devices
network issues
Using the Degausser to wipe Tapes/Hard Drives and also Solid State Drives.

6. IT service in basement of the Hospital

7. Communication handled during meeting
or customers
Matthew Nelson was able to read lips and communicate orally.
Nay Lin Aung used a pen and paper, phone, computer or the interpreter. But I was often possible
to read clients’ facial expressions and body language to understand what they need.
Ohio Health’s Interpreting services were unreliable. But we managed to get by video remote
interpretation.

8. What we found useful from Previous
courses.
Time Management
Finishing Tasks/Assignments on time
Collaborating with other Workers/Students
Prioritizing which tasks are important

9. Courses
Helpdesk
PC Hardware
Windows Operation Systems
Networking
Database
Capstone

10. Any Questions?