52. Expertise: IIL brings within the customers reach their institutional expertise and the ability to effectively combine an invaluable understanding of the financial markets, with an intention of building a long-term partnership.
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55. Ease of Access of the Demat Account: It means to access Demat Account
58. The client will submit the duly filled in account opening form and client has to visit personally for opening the account in DP. The DP officials have to do in person verification and affix the “IN PERSON VERIFICATION” stamp on the account opening form. It should also furnish such documents regarding references, as specified by the DP, along with the account opening form. After executing the agreement the client has to forward it to the DP.
59. DP officials will verify that the account opening form is duly filled in. It will also verify the enclosed documents, if any. Incomplete forms will be forwarded to the client for rectification.
60. For Corporate Clients, the DP officials will verify if the board resolution for the authorized signatories is enclosed
61. In case the documents are not proper, the DP officials will reject the form and intimate the client of the same, stating the reasons for doing so.
62. If the form is in order; the DP officials will accept the same and affix the stamp “verified with original” on each and every proof after seeing the original proofs
63. After completion of all documentation, the DP officials will verify the pan from income tax website. And affix the stamp “PAN VERIFIED” with date and sign on the stamp.
64. The DP officials will enter the client details as mentioned in the account opening form in the DPM (software provided by NSDL & CDSL to the Participant) screen provided for the purpose. In case of NSDL A/c opening the SR. Assist will capture all the details in the DPM and record the client’s signature (on the form) as specimen for authorizations in the future. After entering client details in the system, a client account number will be generated by the DPM. The DP officials will enter this in details in the DPM captured by the SR. Assist and activate the account.
65. The DP officials are not allowed to give the demat a/c no to the clients until the a/c is activate, this is applicable for both NSDL & CDSL.
75. Non - Cash corporate benefits, viz. Bonus / Rights – direct into electronic form
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77. Sofat and Hiro (2009) revealed that the customer’s satisfaction level from their share brokers. It was identify the customers expectations and to improve the quality of working of various DP’s.It was found from the study that LSE securities is a new star in DP market.
78. Arora, Singh & jain(2009) in their research “Exploring customer preference for mutual fund” has remarked that Past performance, core product features, expense ratio, risk-return trade off and liquidity are the five most important factors in a mutual fund. Hence investor prefer benefit for the cost given, flexible return, additional facilities, proper performance delivery, service quality and focus of service provided beside the core product facilities offered. A prudent product design, by adding the features expected by the investors that are spelt out in this research will make the mutual fund scheme more attractive to the investors.
79. Manjunatha (2009) in his study titled “Risk-Return Analysis of BSE Sensex Companies” analyzed that the study of the relationship between risks & returns is required for the investment in securities.There is direct relationship between returns & Beta.It shows Investment in Equity market presupposes the existence of risk for which higher returns are expected. Further, investors in equities & market Index expect higher returns than risk-free returns in the long-run.
80. Kumar (2009) in his study titled “Do Investors Behave Rationally in Stock Markets- A Behavioral Finance Perspective” remarked that A new perspective came into existence which is referred to Behavioral Finance that is an explanation of the various Puzzles of Finance and these Puzzles are : Stock Price, Under- & Overreactions, Excessive trading & the gender puzzle, financial hypes & panic, the Equity premium Puzzle & the winner/loser Puzzle. This perspective based on the alternative notion that Investors, or at least significant majority of them are subject to Behavioral biases that mean their financial decisions can be less than fully rational.Confidence amongst Investors as a whole is the key factor in determining how market behaves.