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20 Inspirational Customer Experience Quotes

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Some of the most successful companies have one thing in common – they offer an amazing customer experience. If you’re working on improving your strategy, get inspired by these inspirational customer experience quotes.

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Publicado en: Servicios, Tecnología
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20 Inspirational Customer Experience Quotes

  1. 1. 20 INSPIRATIONAL CUSTOMER EXPERIENCE QUOTES
  2. 2. 10 INSPIRATIONAL CUSTOMER The Digital Customer Experience | ©Neosperience SpA 2 “Everything starts with the customer.” Inspirational Customer Experience Quotes Louis XIV
  3. 3. 10 INSPIRATIONAL CUSTOMER The Digital Customer Experience | ©Neosperience SpA 3 “Your most unhappy customers are your greatest source of learning.” Inspirational Customer Experience Quotes Bill Gates
  4. 4. 10 INSPIRATIONAL CUSTOMER The Digital Customer Experience | ©Neosperience SpA 4 “You’ve got to start with the customer experience and work back toward the technology, not the other way around.” Inspirational Customer Experience Quotes Steve Jobs
  5. 5. 10 INSPIRATIONAL CUSTOMER The Digital Customer Experience | ©Neosperience SpA 5 “It is not the employer who pays the wages. Employers only handle the money ... It is the customer who pays the wages.” Inspirational Customer Experience Quotes Henry Ford
  6. 6. 10 INSPIRATIONAL CUSTOMER The Digital Customer Experience | ©Neosperience SpA 6 “The biggest risk is not taking any risk ... In a world that is changing really quickly, the only strategy that is guaranteed to fail is not taking risks.” Inspirational Customer Experience Quotes Mark Zuckerberg
  7. 7. 10 INSPIRATIONAL CUSTOMER The Digital Customer Experience | ©Neosperience SpA 7 “We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” Inspirational Customer Experience Quotes Jeff Bezos
  8. 8. 10 INSPIRATIONAL CUSTOMER The Digital Customer Experience | ©Neosperience SpA 8 “Innovation needs to be part of your culture. Customers are transforming faster than we are, and if we don’t catch up, we’re in trouble.” Inspirational Customer Experience Quotes Ian Schafer
  9. 9. 10 INSPIRATIONAL CUSTOMER The Digital Customer Experience | ©Neosperience SpA 9 “How can you squander even one more day not taking advantage of the greatest shifts of our generation? How dare you settle for less when the world has made it so easy for you to be remarkable?” Inspirational Customer Experience Quotes Seth Godin
  10. 10. 10 INSPIRATIONAL CUSTOMER The Digital Customer Experience | ©Neosperience SpA 10 “Each business is a victim of Digital Darwinism, the evolution of consumer behavior when society and technology evolve faster than the ability to exploit it.” Inspirational Customer Experience Quotes Brian Solis
  11. 11. 10 INSPIRATIONAL CUSTOMER The Digital Customer Experience | ©Neosperience SpA 11 "Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves." Inspirational Customer Experience Quotes Steve Jobs
  12. 12. 10 INSPIRATIONAL CUSTOMER The Digital Customer Experience | ©Neosperience SpA 12 “If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.” Inspirational Customer Experience Quotes Jeff Bezos
  13. 13. 10 INSPIRATIONAL CUSTOMER The Digital Customer Experience | ©Neosperience SpA 13 “I have always believed that the way you treat your employees is the way they will treat your customers, and that people flourish when they are praised.” Inspirational Customer Experience Quotes Richard Branson
  14. 14. 10 INSPIRATIONAL CUSTOMER The Digital Customer Experience | ©Neosperience SpA 14 “Every day we’re saying, ‘How can we keep the customer happy? How can we get ahead in innovation by doing this?’ … because if we don’t, somebody else will.” Inspirational Customer Experience Quotes Bill Gates
  15. 15. 10 INSPIRATIONAL CUSTOMER The Digital Customer Experience | ©Neosperience SpA 15 “There is a spiritual aspect to our lives: when we give we receive. When a business does something good for somebody, that somebody feels good about them!” Inspirational Customer Experience Quotes Ben Cohen
  16. 16. 10 INSPIRATIONAL CUSTOMER The Digital Customer Experience | ©Neosperience SpA 16 “Feelings have a critical role in the way customers are influenced” Inspirational Customer Experience Quotes David Freemantle
  17. 17. 10 INSPIRATIONAL CUSTOMER The Digital Customer Experience | ©Neosperience SpA 17 “Be everywhere, do everything, and never fail to astonish the customer.” Inspirational Customer Experience Quotes Anon.
  18. 18. 10 INSPIRATIONAL CUSTOMER The Digital Customer Experience | ©Neosperience SpA 18 “A little experience often upsets a lot of theory.” Inspirational Customer Experience Quotes S. Parkes Cadman
  19. 19. 10 INSPIRATIONAL CUSTOMER The Digital Customer Experience | ©Neosperience SpA 19 “It is common sense to make a method and try it. If it fails, admit it frankly and try another. But above all, try something.” Inspirational Customer Experience Quotes Franklin Delano Roosevelt
  20. 20. 10 INSPIRATIONAL CUSTOMER The Digital Customer Experience | ©Neosperience SpA 20 “I have not failed. I’ve just found 10.000 ways that won’t work.” Inspirational Customer Experience Quotes Thomas A. Edison
  21. 21. 10 INSPIRATIONAL CUSTOMER The Digital Customer Experience | ©Neosperience SpA 21 “There is only one boss. The customer. And he can fire everybody in the company, from the chairman on down, simply by spending his money somewhere else.” Inspirational Customer Experience Quotes Sam Walton
  22. 22. ©Neosperience SpA 22 DISCOVER THE DIGITAL CUSTOMER EXPERIENCE INFO@NEOSPERIENCE.COM | WWW.NEOSPERIENCE.COM | BLOG.NEOSPERIENCE.COM

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