3. World-class Data Centres up to Tier IV certified
4. High density hosting services
5. Managed hosting services
6. High bandwidth European business zone access
7. Largest carrier hotel in Luxembourg
8. Cloud & Saas solutions
9. Professional of the Financial Sector (PSF)Local Market Awards EUROPEAN Awards 2008 Best DataCenterOperator Europe 2009 Best Risk Mitigation Services Provider 2009 Best Managed Services Provider 2010 Best RegionalEuropeanDataCentreFacility 2008/9 Best Hosting& Managed Services Provider 2007/8/9 Best Information Security & Data Management Company 2010 Oustanding Contribution to Luxembourg ICT 2010 Best Commitment for European Data Centre Services Certified ISO/IEC 27001:2005
10. Target: Resilience as a Service ebrcprovides advanced solutions based on 2 main business lines: Business Continuity How can you ensure the business continuity in case of major operational risks? By preventing and mitigating operational risks. Business Agility How can you transform your company into an agile organisation capable of evolving swiftly and cost-effectively in any circumstances - not just disasters? By focusing on your core business and outsourcing part or all of your Information Communication Technology. Solutions are “On demand” and in line with the business needs and the regulatory constraints.
12. 5 Project Presentation Project scope Structured and centralised contact database Sales lifecycle management Built in Marketing Flow ExecutiveReporting Automation of simple – but time consuming– tasks Objectives Provide a centrally managed environment to facilitate sales management Facilitate sales cycle and reporting Normalise and standardise data Assumptions Availability of actors Base functions of CRM withminordevelopments Solid scope document
45. Results Reduced lead time on sales cycle Centralised quote management Maintainable processes Formal service catalogue Enhanced reporting Greater security of sensitive data A good foundation to integrate other processes……