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The Gig Mindset at IntranetReloaded 2018

Keynote at IntranetReloaded 2018 - the Gig Mindset and the Future of Work

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The Gig Mindset at IntranetReloaded 2018

  1. 1. The Gig Mindset Inside Open Eyes, Ears and Mind Living Vision You, the Leaders New Reali?es for the Organiza?on in the Digital Age Jane McConnell • Advisor • Analyst • Workshop Facilitator • jane@netjmc • @netjmc
  2. 2. !2 Strategy Advisor 18 years of extensive hands-on consulting experience with intranet and digital workplace strategy in over 60 large, global organizations. Ten years of research: annual surveys and reports since 2006 Researcher Approximately 300 organizations worldwide each year • Air France • Air Liquide • Allianz Worldwide Partners • Biocodex • BNP Paribas • Euler Hermes • Euronext • Group SEB • LafargeHolcim • Nokia • SNCF • Société Générale • Sodexo • Vinci Paris-based workgroup. Harvard Business Review Tracking the trends in bringing our own devices to work The company cultures that help or hinder digital transformation Author MITSloan Management Review Neutralize Internal Politics in Digital Initiatives How Digital Leaders Inspire Engagement
  3. 3. !3 • On the move, in a deskless world • Networked – internally and externally • Self-manage, go fast • Responsible for own learning The gig mindset is growing inside organiza?ons.
  4. 4. !4 The gig mindset is growing inside organiza?ons. (Go fast)
  5. 5. !5 • Informa?on sources inside the organiza?on • What’s happening in the outside world • Working out loud: narra?ng your work • The right to challenge and disagree Open eyes, ears and minds
  6. 6. !6
  7. 7. 7 Gig mindset = individual freedom + Open environment = few barriers ____________________________ Chaos?
  8. 8. !8 Intangible Connectors: Living Vision
  9. 9. !9 “What if we saw vision not as a determined end state we need to achieve, but as a 
 co-created, evolving paYern we are living in that informs every decision and interac?on in the now.” @sonjabi Intangible Connectors: Living Vision
  10. 10. !10 @sonjabl Intangible connectors: co-created, evolving paYerns that inform our decisions and interac?ons
  11. 11. 11 Gig mindset = individual freedom + Open environment = few barriers Vision Co-created, evolving paYerns of working & interac?ng
  12. 12. Leadership is influence from any level and from any part of the organiza?on that results in change. You are leaders.
  13. 13. You will have challenges. 40 to 50% of organiza?ons say… • Our C-level managers have command- and-control leadership styles. • Our processes are complicated. • Slow decision-making is a serious concern holding back transforma?on ini?a?ves.
  14. 14. …where the gig mindset can thrive, openness can spread, and vision is a way of living in the now. You are the guardians of freedom within a framework
  15. 15. 15 Gig mindset = individual freedom + Open environment = few barriers Vision Co-created, evolving paYerns of working & interac?ng Leadership: Freedom in a Framework
  16. 16. The Gig Mindset Inside Open Eyes, Ears and Mind Living Vision You, the Leaders New Reali?es for the Organiza?on in the Digital Age Jane McConnell • Advisor • Analyst • Workshop Facilitator • jane@netjmc • @netjmc
  17. 17. 17 My current research is focused on people – leadership, work prac?ces and culture.
  18. 18. ZONE 1 ZONE 2 ZONE 3 BEYOND ZONE 1ZONE 2ZONE 3 LEADERSHIP PRACTICES CULTURE Horizontal informa?on and collabora?ve flows. Crea?ve communi?es. Openness. #PeopleBarometer Based on contribu?ons to my annual research from 1600 organiza?ons around the world between 2006 and 2016. Open information systems Incentives include team performance Self-management by individuals and teams. People feel free to give input, challenge ideas. Team-oriented work culture Entrepreneurial spirit: Freedom to experiment, take risks - failures = learning opportunities Open and responsive to the external environment Working out loud Interactive, socialized processes, streamlined and outcome-oriented. Decision-making frequently decentralized Freedom within a framework All the workforce is reachable and able to reach others. Decision- making centralized, hierarchicalIndividual and team capabili?es. Top-down flows. Leadership primarily based on hierarchy. Interac?ve mul?-direc?onal flows of power and authority. Coopera?on and entrepreneurial spirit. Learning in the natural Klow of work Frontline and operational people involved in strategic decision-making. Open & participatory leadership Digital initiatives aligned to organizational program Projects, function and interest-based communities Problem-solving and innovation communities Online communities with customers and partners working towards open-ended goals
  19. 19. 19 Get in touch if you’d like to be involved. Thank you! Jane McConnell jane@netjmc.com @netjmc

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