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NetWrix Customer Case Study




      IBF     Consulting Inc                      Improving Data Security and Expediting IT
      setting the standard for IT professionals
                                                  Support in a Private Equity Investment Firm
                                                  “NetWrix products all have the same thing in common:
Customer/integrator:                              they do a good job at what they’re supposed to do and are
IBF Consulting,
IT consulting firm
                                                  simple enough to implement.”
Web Site:
                                                  Ian Fischer, President, IBF Consulting
www.ibfconsulting.com
                                                  IBF Consulting is a full service IT Consulting firm specializing
End-customer:
Private Equity Investment Firm
                                                  in small to midsize companies (SME). As technology
Number of Users: 75                               integrators, they provide turnkey project work and complete
Industry: Banking and Finance                     outsourced solutions (“Outsourced IT department”). Full
                                                  lifecycle management of all technology and technology related
Solutions:
                                                  functions are their responsibility.
Change auditing; end-point security,
systems management
                                                  Challenge: Securing Critical Data and Facilitating
Products:                                         Everyday IT Administration Tasks
File Server Change Reporter, USB
Blocker, Service Monitor                          Private customer information is one of the most delicate and yet
                                                  vulnerable types of data kept by any company regardless the
Vendor:                                           industry it represents. However, in investment and finance sector
NetWrix Corporation
Phone: 888-638-9749
                                                  the importance of such information increases 3 fold. Each and
Web Site: www.netwrix.com                         every day companies face numerous risks related to unauthorized
                                                  access to sensitive files stored within the corporate network -
Customer/Integrator’s Profile:                    financial statements, private customer data, banking card and
IBF Consulting is a full service IT               account access info and so on.
Consulting firm. As technology
integrators, they provide turnkeyproject          The data is usually kept in dedicated file servers or client
work and complete outsourced                      machines within the network environment and may be accessed
solutions.
                                                  and for example copied directly to an external USB device
                                                  or perhaps modified or even deleted by someone remotely
                                                  connected to a given server. That is why it is essential that
                                                  companies develop strong security strategies in order to safeguard
                                                  valuable data and prevent unauthorized use of removable media


                                                    Copyright © NetWrix Corporation. All rights reserved.
NetWrix Customer CaseCase
                          NetWrix Customer Study
                          Study


as well as be able to track who did what, where          That was the main reason why IBF first
and when within the file server environment.             did extensive product research to find the
                                                         most appropriate tools that would meet their
One of the clients of IBF Consulting, a private
                                                         requirements. It was decided to look for
equity investment firm, was no exception and
                                                         alternative functional solutions with rich
had entrusted all IT management and security
                                                         reporting capabilities at an affordable price.
issues to a reputable IT consulting firm – IBF
                                                         It was crucial that the solutions excelled at
Consulting which operates as an outsourced
                                                         performing initial tasks, had straight-forward
IT department of their client companies. “IBF
                                                         UI and were not overloaded with unnecessary
Consulting manages their client base like
                                                         features: “I rarely use built-in MS tools to
running an emergency room at the hospital”
                                                         solve a problem, I generally look to 3rd party
said Ian Fischer, President, IBF Consulting.
                                                         for that. I always research a product before
Providing IT support to their client – the team
                                                         purchasing. Besides price, functionality,
at IBF has to take care of many different IT
                                                         reporting and tech support are important
management tasks as system administration,
                                                         factors for me. May similar products vary
security control and others which consist of
                                                         greatly once you have a close look at them.
hundreds of routine day-to-day operations
                                                         Some of them offer lots of bells and whistles,
difficult to handle simultaneously without
                                                         but may not do a good job on the basic need.”,
automation. Once the need for automation
                                                         said Fischer.
was realized, IBF Consulting started looking
for an appropriate set of solutions to cover             Soon they found out about NetWrix solutions
various security and systems monitoring                  through one of the reputable magazines for
issues: from end-point security and file server          IT pros. The products were capable of doing
event auditing to monitoring critical Windows            exactly what was required of them and the cost
services.                                                of purchase appeared to be one of the lowest in
                                                         the market:
Solution: Efficient and Affordable
Software for Auditing, Security and                      “I have read about your products in
                                                         professional journals (Win IT Pro), and used
Monitoring
                                                         some of your free tools. I was doing product
From the very beginning the team at IBF                  research and thought I should see what
Consulting realized that native tools from               NetWrix had to offer. The product seemed
Microsoft were not capable of resolving the              to have everything I was looking for at an
issues they came across every day managing               affordable price.”, explained Fischer.
the IT infrastructure of their client.


                                    Copyright © NetWrix Corporation. All rights reserved.
NetWrix Customer CaseCase
                          NetWrix Customer Study
                          Study


Freeware tools proved useful and it was                  products served very well to improve the
decided to purchase the enterprise edition of            overall security of their client’s data both end-
NetWrix File Server Change Reporter first                point and on the network.
to be able to track and prevent unauthorized
                                                         “The USB lockdown app greatly enhanced
and accidental changes to the file server
                                                         our client’s security from the inside out and
environment.
                                                         inside in. Until you implement a product like
Once NetWrix File Server Change Reporter                 this, you don’t realize how many ways there
proved to be excellent value for money, the              are to lose data. Locking down the USB ports
team at IBF Consulting purchased USB                     was only part of the solution. The other half
Blocker and Service Monitor.                             was whitelisting a specific brand/model of
                                                         USB drive which is password protected &
“I was pleased enough with FSCR to then
                                                         encrypted. Their data is now secure at the
purchase the USB lockdown and then the
                                                         desktop AND in the field.” explained Fischer.
Service monitor. These products all have a
similar feel to them and didn’t take a long              Moreover, the team was satisfied not only
time to understand or implement.” commented              with the product performance and ROI but
Fischer.                                                 also recognized the simplicity of product
                                                         deployment, maintenance and the level
The solutions were implemented in almost
                                                         of technical support: “I think the NetWrix
no time and successfully launched with a
                                                         products offer a basic product at an affordable
little help from the NetWrix technical support
                                                         price which is easy to implement and
team: “The research took only a few weeks,
                                                         maintain” said Fischer, “Support is USA based
deployment was done in a week. Deployment
                                                         and very helpful. All at a good value”, he
went relatively smooth, although there were
                                                         added.
some issues which I was able to quickly work
out with support.”, said Fischer.                        Not only have the products improved the
                                                         security issues but also substantially released
Proven Result: Boosted Data Security                     the workload of the whole team at IBF
and Systems Administration Made                          Consulting when it came to servicing the
Easy                                                     IT infrastructure of their client: “NetWrix
                                                         makes our job easier to do on a day to day
Having deployed NetWrix File Server Change
                                                         basis. There’s less for us to worry about.”
Reporter, USB Blocker and Service Monitor,
                                                         commented Fischer.
the team at IBF Consulting was able to realize
the full potential of the products. The most             Having been able to appreciate the
important thing for the team was that the                advantages of NetWrix solutions the team

                                    Copyright © NetWrix Corporation. All rights reserved.
NetWrix Customer CaseCase
                         NetWrix Customer Study
                         Study


at IBF Consulting recommends NetWrix                   NetWrix, because change auditing is the core
to all who value easily deployable quality             competency of NetWrix and no other vendor
products at an affordable price: “I would              focuses on this more extensively. According
recommend NetWrix to anyone that is looking            to the survey conducted during MS Tech-Ed
for a solid base product which is simple to            2011, 18% of IT professionals use NetWrix
implement at a low cost per seat” concluded            for change auditing, which is the highest
Fischer.                                               percentage across the industry.

About NetWrix
NetWrix Corporation is a highly specialized
provider of solutions for IT infrastructure
change auditing. Change auditing is the core
competency of NetWrix and no other vendor
focuses on this more extensively. With the
broadest platform coverage available in the
industry, innovative technology and strategic
roadmap aiming to support different types of
IT systems, devices and applications, NetWrix
offers award-winning change auditing
solutions at very competitive prices, matched
with great customer service. Founded in
2006, NetWrix has evolved as #1 for Change
Auditing as evidenced by thousands of
satisfied customers worldwide. The company
is headquartered in Paramus, NJ, and has
regional offices in Los Angeles, Boston,
Tampa and the UK.
NetWrix top-quality change auditing
solutions have won 30 awards and are used by
thousands of organizations around the world.
The impressive list of customers from various
industries includes many well-known brands,
such as IBM®, Boeing®, Mitsubishi®,
Hyundai® and more. They have chosen

                                  Copyright © NetWrix Corporation. All rights reserved.

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Improving Data Security and Expediting IT Support in a Private Equity Investment Firm

  • 1. NetWrix Customer Case Study IBF Consulting Inc Improving Data Security and Expediting IT setting the standard for IT professionals Support in a Private Equity Investment Firm “NetWrix products all have the same thing in common: Customer/integrator: they do a good job at what they’re supposed to do and are IBF Consulting, IT consulting firm simple enough to implement.” Web Site: Ian Fischer, President, IBF Consulting www.ibfconsulting.com IBF Consulting is a full service IT Consulting firm specializing End-customer: Private Equity Investment Firm in small to midsize companies (SME). As technology Number of Users: 75 integrators, they provide turnkey project work and complete Industry: Banking and Finance outsourced solutions (“Outsourced IT department”). Full lifecycle management of all technology and technology related Solutions: functions are their responsibility. Change auditing; end-point security, systems management Challenge: Securing Critical Data and Facilitating Products: Everyday IT Administration Tasks File Server Change Reporter, USB Blocker, Service Monitor Private customer information is one of the most delicate and yet vulnerable types of data kept by any company regardless the Vendor: industry it represents. However, in investment and finance sector NetWrix Corporation Phone: 888-638-9749 the importance of such information increases 3 fold. Each and Web Site: www.netwrix.com every day companies face numerous risks related to unauthorized access to sensitive files stored within the corporate network - Customer/Integrator’s Profile: financial statements, private customer data, banking card and IBF Consulting is a full service IT account access info and so on. Consulting firm. As technology integrators, they provide turnkeyproject The data is usually kept in dedicated file servers or client work and complete outsourced machines within the network environment and may be accessed solutions. and for example copied directly to an external USB device or perhaps modified or even deleted by someone remotely connected to a given server. That is why it is essential that companies develop strong security strategies in order to safeguard valuable data and prevent unauthorized use of removable media Copyright © NetWrix Corporation. All rights reserved.
  • 2. NetWrix Customer CaseCase NetWrix Customer Study Study as well as be able to track who did what, where That was the main reason why IBF first and when within the file server environment. did extensive product research to find the most appropriate tools that would meet their One of the clients of IBF Consulting, a private requirements. It was decided to look for equity investment firm, was no exception and alternative functional solutions with rich had entrusted all IT management and security reporting capabilities at an affordable price. issues to a reputable IT consulting firm – IBF It was crucial that the solutions excelled at Consulting which operates as an outsourced performing initial tasks, had straight-forward IT department of their client companies. “IBF UI and were not overloaded with unnecessary Consulting manages their client base like features: “I rarely use built-in MS tools to running an emergency room at the hospital” solve a problem, I generally look to 3rd party said Ian Fischer, President, IBF Consulting. for that. I always research a product before Providing IT support to their client – the team purchasing. Besides price, functionality, at IBF has to take care of many different IT reporting and tech support are important management tasks as system administration, factors for me. May similar products vary security control and others which consist of greatly once you have a close look at them. hundreds of routine day-to-day operations Some of them offer lots of bells and whistles, difficult to handle simultaneously without but may not do a good job on the basic need.”, automation. Once the need for automation said Fischer. was realized, IBF Consulting started looking for an appropriate set of solutions to cover Soon they found out about NetWrix solutions various security and systems monitoring through one of the reputable magazines for issues: from end-point security and file server IT pros. The products were capable of doing event auditing to monitoring critical Windows exactly what was required of them and the cost services. of purchase appeared to be one of the lowest in the market: Solution: Efficient and Affordable Software for Auditing, Security and “I have read about your products in professional journals (Win IT Pro), and used Monitoring some of your free tools. I was doing product From the very beginning the team at IBF research and thought I should see what Consulting realized that native tools from NetWrix had to offer. The product seemed Microsoft were not capable of resolving the to have everything I was looking for at an issues they came across every day managing affordable price.”, explained Fischer. the IT infrastructure of their client. Copyright © NetWrix Corporation. All rights reserved.
  • 3. NetWrix Customer CaseCase NetWrix Customer Study Study Freeware tools proved useful and it was products served very well to improve the decided to purchase the enterprise edition of overall security of their client’s data both end- NetWrix File Server Change Reporter first point and on the network. to be able to track and prevent unauthorized “The USB lockdown app greatly enhanced and accidental changes to the file server our client’s security from the inside out and environment. inside in. Until you implement a product like Once NetWrix File Server Change Reporter this, you don’t realize how many ways there proved to be excellent value for money, the are to lose data. Locking down the USB ports team at IBF Consulting purchased USB was only part of the solution. The other half Blocker and Service Monitor. was whitelisting a specific brand/model of USB drive which is password protected & “I was pleased enough with FSCR to then encrypted. Their data is now secure at the purchase the USB lockdown and then the desktop AND in the field.” explained Fischer. Service monitor. These products all have a similar feel to them and didn’t take a long Moreover, the team was satisfied not only time to understand or implement.” commented with the product performance and ROI but Fischer. also recognized the simplicity of product deployment, maintenance and the level The solutions were implemented in almost of technical support: “I think the NetWrix no time and successfully launched with a products offer a basic product at an affordable little help from the NetWrix technical support price which is easy to implement and team: “The research took only a few weeks, maintain” said Fischer, “Support is USA based deployment was done in a week. Deployment and very helpful. All at a good value”, he went relatively smooth, although there were added. some issues which I was able to quickly work out with support.”, said Fischer. Not only have the products improved the security issues but also substantially released Proven Result: Boosted Data Security the workload of the whole team at IBF and Systems Administration Made Consulting when it came to servicing the Easy IT infrastructure of their client: “NetWrix makes our job easier to do on a day to day Having deployed NetWrix File Server Change basis. There’s less for us to worry about.” Reporter, USB Blocker and Service Monitor, commented Fischer. the team at IBF Consulting was able to realize the full potential of the products. The most Having been able to appreciate the important thing for the team was that the advantages of NetWrix solutions the team Copyright © NetWrix Corporation. All rights reserved.
  • 4. NetWrix Customer CaseCase NetWrix Customer Study Study at IBF Consulting recommends NetWrix NetWrix, because change auditing is the core to all who value easily deployable quality competency of NetWrix and no other vendor products at an affordable price: “I would focuses on this more extensively. According recommend NetWrix to anyone that is looking to the survey conducted during MS Tech-Ed for a solid base product which is simple to 2011, 18% of IT professionals use NetWrix implement at a low cost per seat” concluded for change auditing, which is the highest Fischer. percentage across the industry. About NetWrix NetWrix Corporation is a highly specialized provider of solutions for IT infrastructure change auditing. Change auditing is the core competency of NetWrix and no other vendor focuses on this more extensively. With the broadest platform coverage available in the industry, innovative technology and strategic roadmap aiming to support different types of IT systems, devices and applications, NetWrix offers award-winning change auditing solutions at very competitive prices, matched with great customer service. Founded in 2006, NetWrix has evolved as #1 for Change Auditing as evidenced by thousands of satisfied customers worldwide. The company is headquartered in Paramus, NJ, and has regional offices in Los Angeles, Boston, Tampa and the UK. NetWrix top-quality change auditing solutions have won 30 awards and are used by thousands of organizations around the world. The impressive list of customers from various industries includes many well-known brands, such as IBM®, Boeing®, Mitsubishi®, Hyundai® and more. They have chosen Copyright © NetWrix Corporation. All rights reserved.