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FACEBOOK INTEGRATION ON WEBSITES
                                 JENN KORELL

                           NEW NECTAR MEDIA




Houston -- Honolulu -- Paris   • t e l e p h o n e : 3 0 7 - 2 5 6 - 9 9 2 9 • w w w. n e w n e c t a r. c o m
Online Resources:
Facebook Developers Blog Great place to keep up with what Facebook has in store....

Open Graph Overview of the open graph

Social Plugins Plugins like “like” , “recommendations” , etc... can be found here

Facebook Forums Question about something related to developing with Facebook? You may find the answer here.

How to Create a Facebook Page Overview of how to create a Facebook page

New Nectar Social Media Blog Our look at social media

Mashable Social Media Blog Mashable is the primary resource for keeping up with social media happenings

Applications Directory: AppsBistro a decent listing of some applications that can benefit businesses on Facebook




                                                                 Glossary
A) Facebook Page                                                     E)   Applications
This is the core tool for using Facebook as a business.              “Apps” are used in many ways on Facebook. You can
From a page, you can engage & interact with people who               use an app to play a game -- or as a developer, you can
“like” your page . Pages can be customized, provide                  use an application to pull information from your website
analytics, and can even be advertised on the FB plat-                to FB via iframes. All sorts of out-of-the-box app solutions
form.                                                                also exist for businesses

B) Facebook Profile                                                  F)   Custom Facebook Tabs
The personal profile is at the heart of Facebook. While              These are created via the aforementioned “apps”. They
you’ll need a personal profile to create a business pres-            can be anything from an image map to dynamic content
ence (via “The Page”) you do not want to use the profile             from your site or another site. Contests are common fea-
as a business entity (e.g. “Joe’s Garage” as a “person”              tures on custom tabs.
on FB.) This violates the TOS and is not as robust as a
page.                                                                G) Open Graph
                                                                     Facebook’s attempt to spread their API throughout the
C) Newsfeed                                                          web. . This is phase one in Facebook’s attempt to rule
The newsfeed is sort of the “personalized newspaper” of              the world -- but it sure is awesome! The Open Graph has
Facebook. You get alerts on the newsfeed of what friends             simple solutions (see social plugins below,) and it also
& family are up to. Businesses also have access to the               allows developers to come up with more unique ways to
newsfeed when people “like” their page.                              integrate their site with Facebook.

D) iframes                                                           H) Social Plugins
iframes are now supported by Facebook. This is a big                 Part of the aforementioned attempt to take over the
change. Essentially, an iframe is a “frame” through which            world. Social plugins are easy ways to add things like:
you can view content from another source. As of March,               likes, comments, recommendations, and login w/ FB
FBML was replaced by iframes completely -- though ex-
tant




N e w N e c t a r M e d i a : w w w. n e w n e c t a r. c o m!                                            Facebook Integration
NEW NECTAR
                      MEDIA
                                                           Why Create a Facebook
      Facebook                                             Fan Page for your business?


                           {Fan Page}




Facebook Pages for Business: An Overview
There are more than 500
                                                                   A Facebook “Page” (or “Fan               This type of “marketing” is or-
million people on Face-
                                                               Page”,) gives you the opportunity to     ganic, real, and powerful for busi-
book.....                                                      get your brand in front of people in     nesses of all shapes and sizes.
And that number grows everyday.                                a credible, trusted environment --
It’s about more than quantity though                           surrounded by news, events, and
-- it’s about the quality location that                        images they care about. This isn’t
Facebook Pages can give you.                                   advertising -- this is becoming a part   In a Nutshell
    • Facebook users login to up-                              of an ongoing conversation!
                                                                                                        Newsfeed Overview	               2
  date their status & see what friends
  & family are up to. This info ap-                                 This brings us to the next key to
                                                                                                        Word-of-mouth Overview	          2
  pears in the “newsfeed.”                                     the tremendous potential of Face-
    • Businesses can publish directly                          book. Word-of-mouth marketing
                                                                                                        The Tools of Pages 	             3
  to that same valuable “newsfeed.”                            takes place online when people
    • This gives you the potential to                          share information about your busi-
                                                                                                        Best Practices	                  3
  be right in the heart of what your                           ness with their friends & acquain-
  current & potential clients care                             tances on Facebook and other on-
  most about! That’s powerful.                                 line platforms.



                                                                                281-713-6442
       N e w N e c t a r M e d i a : w w w. n e w n e c t a r. c o m!                                             Facebook Integration
fan pages
             {using the power!}

Social media marketing is powerful stuff.

Let’s explore the two biggest opportunities on Facebook.

                                                        Friends, Family, & YOU!
The Newsfeed :
                                                       As we mentioned earlier, Facebook users login to the social network to interact with
                                                       friends & family and share information about themselves. This information can be im-
                                                       portant or trivial -- and it can be in the form of a status update, a news link, a photo,
                                                       or even a “like”.
                                                       Users also view & interact with the information their friends & family share with them.
                                                       All of this info & interaction occurs in the “newsfeed” -- Facebook’s equivalent of a
                                                       real-time newspaper featuring news and updates about the people and things you
                                                       care most about.
                                                       The best part of all of this is that your page’s updates will go directly to the newsfeeds
                                                       of people who “like” your page. How’s that for a prime location?




                                                        Straight from the Horse’s Mouth
word-of-mouth-marketing
                                                        Here’s a likely scenario: Jenn has a great cup of espresso from her new espresso
                                                        maker. She posts this info on her Facebook.




                                                        She isn’t intentionally trying to promote a product -- she’s just sharing info with her
                                                       friends on Facebook. Word-of-mouth marketing like this is common -- just like this type
                                                       of info-sharing is common offline as well.
                                                       Word-of-mouth marketing is a powerful force for businesses on Facebook. Whether it
                                                       comes in the form of a status update, a comment, a photo, or a “like” -- it’s a credible
                                                       endorsement of your product, brand, or service!




   N e w N e c t a r M e d i a : w w w. n e w n e c t a r. c o m!                                                    Facebook Integration
fan pages
                          {the tools}
                                                             The Wall
Best Practices:                                              This is the place you share your updates, news links, etc.. that are then pushed to the
                                                             all-important newsfeed. This is also where fans can post directly to you.
Is there a right or
wrong way to use                                             Info
Facebook as a busi-                                          This is a tab where you can share basic info about your business -- including hours,
ness?                                                        location, and website.

1. Use a Page vs. a Profile                                  Notes
 Pages have been created specifically
for businesses by Facebook. Face-                            Another default Facebook page tab that allows you to write & share short notes.
book’s Terms of Services (TOS) makes
it a violation to use a personal profile                     Custom Tabs
for your business presence.                                  Custom Facebook applications allow you to add unique tabs. These tabs can be static

2. Be Real.                                                  or dynamic and display anything from basic brochure info to product listings.
Facebook is an ongoing conversation
between real people. You should treat
your Facebook posts as an opportunity                        Applications
to participate in the conversation and
                                                             Apps can be used to create anything from the custom tabs mentioned above to
even interject new thoughts, ideas,
information, or opportunities. You                           games, quizzes, promotions, contests, you name it! Almost anything is possible.
should not treat your Facebook page
as an opportunity to recycle marketing
or promotional material. Facebook                            Advertising
users don’t want to be “spammed” or                          Ads on Facebook can be tied directly to a page or to an outside website. They can be
“blasted” with your promotional info --
                                                             targeted to users based on their likes, interests, location, and demographic informa-
they want to engage in a dialogue
with you.                                                    tion. An ad campaign can be set up with multiple versions of the copy and with a
                                                             daily budget. We recommend ads that are CPC (cost-per-click,) instead of per impres-
3. Listen
If you are lucky enough to have inter-                       sion.
action with your page -- listen & re-
spond when applicable.
                                                             Analytics:
4. Respect
                                                             Facebook provides information on who is looking & interacting with your page.
On Facebook and other social media
platforms -- the voice of the individual
can sometimes be as powerful as that
of a corporation. Respect that this and
                                                            Widgets & Open Graph Integration
other new mediums give everyone a
voice.
                                                           Widgets allow integration between Facebook and your page. Likewise, the “open
                                                           graph” allows the integration of “like” & “share” buttons on your page. Comments
                                                           and other types of integration between your web content and Facebook are possible.



      N e w N e c t a r M e d i a : w w w. n e w n e c t a r. c o m!                                                   Facebook Integration
fan pages
                         {checklist}
                                                         Step 1:
You, yourself, &                                         Create a page. You can do this from the Facebook homepage before you login -- or,

your page:                                               from any page on Facebook (look on the bottom-left.)

                                                         Step 2:
When are you interacting                                 Some things can be changed -- some can’t. When setting up your page, think long &
on FB as yourself, and when                              hard about the name (which cannot be changed after a certain point,) but remember
are you interacting as your
                                                         that info, profile images, etc... can be changed later.
page?
                                                         Step 3:
1. You must click over to “use Face-                     Try to match the branding of your website with your FB page. Use a logo, and include
book as page,”                                           the right colors & copy where applicable.
Once you select this option (which can
be found on the right side of your                       Step 4:
page,) everything you do on Face-                        Reach out. Once your page is created, share it with friends & family. While you ulti-
book will be done as the “page.”
                                                         mately want to have mostly customers & clients -- your immediate FB network is a
2. Profile & Newsfeed will change                        good place to start.
when you are a page
When you are acting as the page --                       Step 5:
your profile & newsfeed will be page-                    Spread the word. Add the link to your Facebook page to your email signature. Begin
specific. You will no longer see your
personal information.                                    integrating FB in newsletters, promotional materials, and within your website itself.

3. You can go back to being “you” at                     Step 6:
any time!                                                Interact. You may choose to add admins to your page to increase the number of
You will have the option to “use Face-
book as” yourself at any time. You can                   people posting & interacting. You can do this under “edit page.” Whether it’s just
select this option from the right side of                you -- or you & a team -- it’s important to interact & engage with people on your page
the page, or from the drop-down
menu.                                                    and on other pages as well. Some people find it helpful to set up a time each day to
                                                         checkin with Facebook.
4. There is a time to be the “page”
and a time to be “yourself”                              Step 7:
While personal activities will obviously
be done as “you” -- there are some                       Always be on the lookout. As you’re perusing the web for work or pleasure -- take
times when it’s best to be “you” on
your page as well!                                       note of links, videos, images, etc... that might be valuable on your Facebook page.
Facebook is about communicating and                      Information is one of the most valuable things you can share with your “fans.”
engaging. Have a personality is ac-
ceptable! It’s up to you when you want                   Step 8:
to engage as the page -- and when
                                                        Be patient. You won’t have a million fans at first. That’s okay! It takes time.
you want to do so as you.
Some basic tips would be: a.) make all
posts and link-sharing as the page, b.)                 Step 9:
“like” and comment on things as your-
self when it feels appropriate.                        Experiment & learn. The more time you spend on Facebook (either as an individual or
                                                       a page,) the more you’ll learn about what works & what doesn’t when it comes to in-
                                                           teracting
      N e w N e c t a r M e d i a : w w w. n e w n e c t a r. c o m!   & engaging. Never stop learning -- and know thataexperimentationi isnokay!
                                                                                                                      F cebook Integrat o
NEW NECTAR MEDIA
                                                                                 AN INTRODUCTION


                                                                                 Who We Are: New Nectar is a passionate
                                                                                 team of creatives, marketing pros, & techni-
                                                                                 cal web wizards focused on one goal: cre-
                                                                                 ating a seamless online package that at-
                                                                                 tracts, interacts, & engages.

                                                                                 Who We Work With: We work with com-
                                                                                 panies across the gamut -- from large or-
                                                                                 ganizations to small consultants. The uniting
                                                                                 theme? Our clients want to be a part of the
                                                                                 online conversation & they arenʼt afraid to
                                                                                 rethink whatʼs possible.

                                                                                 How We Work: We get down & dirty.
                                                                                 Whether itʼs a site redesign, a Facebook
                                                                                 appl, or a brand-new web presence, we
                                                                                 learn who are clients are & who they want to
                                                                                 engage in conversation.

                                                                                 What An Online Presence Should Do:
                                                                                 Meet your new employee -- your online
                                                                                 presence! Your sales, marketing, PR, & ad
                                                                                 departments all just gained a bright & shiny
                                                                                 (& incredibly earnest) new addition. Your
                                                                                 online presence will work for you 24 /7. It
                                                                                 will meet your potential customers where
                                                                                 they are -- whether itʼs a search engine like
                                                                                 Google or a social networking site like
                                                                                 Facebook. This is your new employee of
                                                                                 the month -- every month.




CLICKABLE                         FINDABLE                      SOCIAL                            MOBILE
Interactive Web Design that       95% of people find what        Facebook, Twitter, Blogs,         What does your web pres-
is user friendly and effective.   they’re looking for on the    YouTube... We know the            ence look like on a mobile
All our sites are also built      first page of Google search    tools-- & we also know Social     device? Mobile is now a key
with a content management         results. That means you       Media marketing is about a lot    part of your online market-
system at their core that         need to be very findable. We   more than the platforms. We       ing. We create an effective
makes site management a           use SEO to get you ranked.    focus on creating integrated,     mobile presence for your
breeze.                                                         effective campaigns.              business



          New Nectar Media    Houston * Honolulu * Paris   www.newnectar.com    307-245-9929       jenn@newnectar.com

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White paper integration facebook

  • 1. FACEBOOK INTEGRATION ON WEBSITES JENN KORELL NEW NECTAR MEDIA Houston -- Honolulu -- Paris • t e l e p h o n e : 3 0 7 - 2 5 6 - 9 9 2 9 • w w w. n e w n e c t a r. c o m
  • 2. Online Resources: Facebook Developers Blog Great place to keep up with what Facebook has in store.... Open Graph Overview of the open graph Social Plugins Plugins like “like” , “recommendations” , etc... can be found here Facebook Forums Question about something related to developing with Facebook? You may find the answer here. How to Create a Facebook Page Overview of how to create a Facebook page New Nectar Social Media Blog Our look at social media Mashable Social Media Blog Mashable is the primary resource for keeping up with social media happenings Applications Directory: AppsBistro a decent listing of some applications that can benefit businesses on Facebook Glossary A) Facebook Page E) Applications This is the core tool for using Facebook as a business. “Apps” are used in many ways on Facebook. You can From a page, you can engage & interact with people who use an app to play a game -- or as a developer, you can “like” your page . Pages can be customized, provide use an application to pull information from your website analytics, and can even be advertised on the FB plat- to FB via iframes. All sorts of out-of-the-box app solutions form. also exist for businesses B) Facebook Profile F) Custom Facebook Tabs The personal profile is at the heart of Facebook. While These are created via the aforementioned “apps”. They you’ll need a personal profile to create a business pres- can be anything from an image map to dynamic content ence (via “The Page”) you do not want to use the profile from your site or another site. Contests are common fea- as a business entity (e.g. “Joe’s Garage” as a “person” tures on custom tabs. on FB.) This violates the TOS and is not as robust as a page. G) Open Graph Facebook’s attempt to spread their API throughout the C) Newsfeed web. . This is phase one in Facebook’s attempt to rule The newsfeed is sort of the “personalized newspaper” of the world -- but it sure is awesome! The Open Graph has Facebook. You get alerts on the newsfeed of what friends simple solutions (see social plugins below,) and it also & family are up to. Businesses also have access to the allows developers to come up with more unique ways to newsfeed when people “like” their page. integrate their site with Facebook. D) iframes H) Social Plugins iframes are now supported by Facebook. This is a big Part of the aforementioned attempt to take over the change. Essentially, an iframe is a “frame” through which world. Social plugins are easy ways to add things like: you can view content from another source. As of March, likes, comments, recommendations, and login w/ FB FBML was replaced by iframes completely -- though ex- tant N e w N e c t a r M e d i a : w w w. n e w n e c t a r. c o m! Facebook Integration
  • 3. NEW NECTAR MEDIA Why Create a Facebook Facebook Fan Page for your business? {Fan Page} Facebook Pages for Business: An Overview There are more than 500 A Facebook “Page” (or “Fan This type of “marketing” is or- million people on Face- Page”,) gives you the opportunity to ganic, real, and powerful for busi- book..... get your brand in front of people in nesses of all shapes and sizes. And that number grows everyday. a credible, trusted environment -- It’s about more than quantity though surrounded by news, events, and -- it’s about the quality location that images they care about. This isn’t Facebook Pages can give you. advertising -- this is becoming a part In a Nutshell • Facebook users login to up- of an ongoing conversation! Newsfeed Overview 2 date their status & see what friends & family are up to. This info ap- This brings us to the next key to Word-of-mouth Overview 2 pears in the “newsfeed.” the tremendous potential of Face- • Businesses can publish directly book. Word-of-mouth marketing The Tools of Pages 3 to that same valuable “newsfeed.” takes place online when people • This gives you the potential to share information about your busi- Best Practices 3 be right in the heart of what your ness with their friends & acquain- current & potential clients care tances on Facebook and other on- most about! That’s powerful. line platforms. 281-713-6442 N e w N e c t a r M e d i a : w w w. n e w n e c t a r. c o m! Facebook Integration
  • 4. fan pages {using the power!} Social media marketing is powerful stuff. Let’s explore the two biggest opportunities on Facebook. Friends, Family, & YOU! The Newsfeed : As we mentioned earlier, Facebook users login to the social network to interact with friends & family and share information about themselves. This information can be im- portant or trivial -- and it can be in the form of a status update, a news link, a photo, or even a “like”. Users also view & interact with the information their friends & family share with them. All of this info & interaction occurs in the “newsfeed” -- Facebook’s equivalent of a real-time newspaper featuring news and updates about the people and things you care most about. The best part of all of this is that your page’s updates will go directly to the newsfeeds of people who “like” your page. How’s that for a prime location? Straight from the Horse’s Mouth word-of-mouth-marketing Here’s a likely scenario: Jenn has a great cup of espresso from her new espresso maker. She posts this info on her Facebook. She isn’t intentionally trying to promote a product -- she’s just sharing info with her friends on Facebook. Word-of-mouth marketing like this is common -- just like this type of info-sharing is common offline as well. Word-of-mouth marketing is a powerful force for businesses on Facebook. Whether it comes in the form of a status update, a comment, a photo, or a “like” -- it’s a credible endorsement of your product, brand, or service! N e w N e c t a r M e d i a : w w w. n e w n e c t a r. c o m! Facebook Integration
  • 5. fan pages {the tools} The Wall Best Practices: This is the place you share your updates, news links, etc.. that are then pushed to the all-important newsfeed. This is also where fans can post directly to you. Is there a right or wrong way to use Info Facebook as a busi- This is a tab where you can share basic info about your business -- including hours, ness? location, and website. 1. Use a Page vs. a Profile Notes Pages have been created specifically for businesses by Facebook. Face- Another default Facebook page tab that allows you to write & share short notes. book’s Terms of Services (TOS) makes it a violation to use a personal profile Custom Tabs for your business presence. Custom Facebook applications allow you to add unique tabs. These tabs can be static 2. Be Real. or dynamic and display anything from basic brochure info to product listings. Facebook is an ongoing conversation between real people. You should treat your Facebook posts as an opportunity Applications to participate in the conversation and Apps can be used to create anything from the custom tabs mentioned above to even interject new thoughts, ideas, information, or opportunities. You games, quizzes, promotions, contests, you name it! Almost anything is possible. should not treat your Facebook page as an opportunity to recycle marketing or promotional material. Facebook Advertising users don’t want to be “spammed” or Ads on Facebook can be tied directly to a page or to an outside website. They can be “blasted” with your promotional info -- targeted to users based on their likes, interests, location, and demographic informa- they want to engage in a dialogue with you. tion. An ad campaign can be set up with multiple versions of the copy and with a daily budget. We recommend ads that are CPC (cost-per-click,) instead of per impres- 3. Listen If you are lucky enough to have inter- sion. action with your page -- listen & re- spond when applicable. Analytics: 4. Respect Facebook provides information on who is looking & interacting with your page. On Facebook and other social media platforms -- the voice of the individual can sometimes be as powerful as that of a corporation. Respect that this and Widgets & Open Graph Integration other new mediums give everyone a voice. Widgets allow integration between Facebook and your page. Likewise, the “open graph” allows the integration of “like” & “share” buttons on your page. Comments and other types of integration between your web content and Facebook are possible. N e w N e c t a r M e d i a : w w w. n e w n e c t a r. c o m! Facebook Integration
  • 6. fan pages {checklist} Step 1: You, yourself, & Create a page. You can do this from the Facebook homepage before you login -- or, your page: from any page on Facebook (look on the bottom-left.) Step 2: When are you interacting Some things can be changed -- some can’t. When setting up your page, think long & on FB as yourself, and when hard about the name (which cannot be changed after a certain point,) but remember are you interacting as your that info, profile images, etc... can be changed later. page? Step 3: 1. You must click over to “use Face- Try to match the branding of your website with your FB page. Use a logo, and include book as page,” the right colors & copy where applicable. Once you select this option (which can be found on the right side of your Step 4: page,) everything you do on Face- Reach out. Once your page is created, share it with friends & family. While you ulti- book will be done as the “page.” mately want to have mostly customers & clients -- your immediate FB network is a 2. Profile & Newsfeed will change good place to start. when you are a page When you are acting as the page -- Step 5: your profile & newsfeed will be page- Spread the word. Add the link to your Facebook page to your email signature. Begin specific. You will no longer see your personal information. integrating FB in newsletters, promotional materials, and within your website itself. 3. You can go back to being “you” at Step 6: any time! Interact. You may choose to add admins to your page to increase the number of You will have the option to “use Face- book as” yourself at any time. You can people posting & interacting. You can do this under “edit page.” Whether it’s just select this option from the right side of you -- or you & a team -- it’s important to interact & engage with people on your page the page, or from the drop-down menu. and on other pages as well. Some people find it helpful to set up a time each day to checkin with Facebook. 4. There is a time to be the “page” and a time to be “yourself” Step 7: While personal activities will obviously be done as “you” -- there are some Always be on the lookout. As you’re perusing the web for work or pleasure -- take times when it’s best to be “you” on your page as well! note of links, videos, images, etc... that might be valuable on your Facebook page. Facebook is about communicating and Information is one of the most valuable things you can share with your “fans.” engaging. Have a personality is ac- ceptable! It’s up to you when you want Step 8: to engage as the page -- and when Be patient. You won’t have a million fans at first. That’s okay! It takes time. you want to do so as you. Some basic tips would be: a.) make all posts and link-sharing as the page, b.) Step 9: “like” and comment on things as your- self when it feels appropriate. Experiment & learn. The more time you spend on Facebook (either as an individual or a page,) the more you’ll learn about what works & what doesn’t when it comes to in- teracting N e w N e c t a r M e d i a : w w w. n e w n e c t a r. c o m! & engaging. Never stop learning -- and know thataexperimentationi isnokay! F cebook Integrat o
  • 7. NEW NECTAR MEDIA AN INTRODUCTION Who We Are: New Nectar is a passionate team of creatives, marketing pros, & techni- cal web wizards focused on one goal: cre- ating a seamless online package that at- tracts, interacts, & engages. Who We Work With: We work with com- panies across the gamut -- from large or- ganizations to small consultants. The uniting theme? Our clients want to be a part of the online conversation & they arenʼt afraid to rethink whatʼs possible. How We Work: We get down & dirty. Whether itʼs a site redesign, a Facebook appl, or a brand-new web presence, we learn who are clients are & who they want to engage in conversation. What An Online Presence Should Do: Meet your new employee -- your online presence! Your sales, marketing, PR, & ad departments all just gained a bright & shiny (& incredibly earnest) new addition. Your online presence will work for you 24 /7. It will meet your potential customers where they are -- whether itʼs a search engine like Google or a social networking site like Facebook. This is your new employee of the month -- every month. CLICKABLE FINDABLE SOCIAL MOBILE Interactive Web Design that 95% of people find what Facebook, Twitter, Blogs, What does your web pres- is user friendly and effective. they’re looking for on the YouTube... We know the ence look like on a mobile All our sites are also built first page of Google search tools-- & we also know Social device? Mobile is now a key with a content management results. That means you Media marketing is about a lot part of your online market- system at their core that need to be very findable. We more than the platforms. We ing. We create an effective makes site management a use SEO to get you ranked. focus on creating integrated, mobile presence for your breeze. effective campaigns. business New Nectar Media Houston * Honolulu * Paris www.newnectar.com 307-245-9929 jenn@newnectar.com