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Chapter 17

Project Management




      Saba Bahouth – UCO   1
Project Characteristics
Single unit                                             Time
                                                        Cost
Many related activities                                 Performance/Quality
Difficult production planning control
General purpose equipment; high labor skills


Project organization works best when:
Work can be defined with a specific goal and deadline
The job is unique or somewhat unfamiliar to the existing organization
The work contains complex interrelated tasks requiring specialized skills
The project is temporary but critical to the organization




                               Saba Bahouth – UCO                             2
Examples of Projects
A project is a temporary
customized initiative consisting
of smaller activities that must be
coordinated to finish the entire
project on time, within
budget, while meeting
requirements.

Project management:
1. Cost
2. Time
3. Performance/Quality

Projects fail due to schedule
overruns, use of unproven
technology, poor
estimates, weak definitions of
objectives, and supplier             Saba Bahouth – UCO   3
problems.
Project Stages
1. Define: clearly understand the goal of the
   project, responsibilities, deliverables, and what must be
   accomplished.

2. Plan: determine the steps needed to execute the project, delegate
   tasks, and identify start and completion dates.

3. Organize: coordinating the resources to execute the plan cost-
   effectively.

4. Control: collecting and assessing status reports and managing
   changes to baselines.

5. Close: compiling statistics, reassigning people, and preparing
   “lessons learned”.



                                Saba Bahouth – UCO                     4
Management of Large Projects
Planning
Goal setting, project definition, team organization

Scheduling
Relating activities to each other
Relating people, money, and supplies to specific activities

Controlling
Monitoring resources, schedule, costs, quality, and budgets
Revising plans and shifting resources to meet time and cost
  demands


                            Saba Bahouth – UCO                5
Project Planning, Scheduling, and Control
                                     Work Breakdown Structure
                                     1. Project
                                     2.    Major tasks in the project
                                     3.       Subtasks in the major tasks
                                     4.          Activities to be completed




                Saba Bahouth – UCO                                    6
Project Manager Requirements
Four key skills:
1. Bias towards task completion,
2. Technical and administrative credibility,
3. Interpersonal and political sensitivity,
4. Leadership ability.

•   manage people as a team
•   reinforce excitement of the team
•   keep everyone informed - Communication
•   build agreements and consensus
•   empower the project team
•   encourage risk-taking and creativity
•   Have a Project Champion




                             Saba Bahouth – UCO   7
Project Management Techniques

  1. Gantt Charts

  2. Network techniques: developed in 1950’s
  Consider precedence relationships and
  interdependencies
      CPM by DuPont for chemical plants (1957)
      PERT by Booz, Allen & Hamilton with the U.S.
      Navy, for Polaris missile (1958)

      CPM and PERT are essentially the same
          (we will see the difference later)


              © 1984-1994 T/Maker Co.


                  Saba Bahouth – UCO                 8
Project Management Software
     Microsoft “Project”




          Saba Bahouth – UCO   9
Activity Network, AON & AOA Format




                                             Important:
                                             AOA Needs
                                               dummy
                                             activities to
                                              show all
                                            relationships

Saba Bahouth – UCO                                     10
When Activity c is Not Required for e
                     Wrong!                         Right!




                                  Important: AOA Needs dummy
                                 activities to show all relationships


Saba Bahouth – UCO                                                 11
When activity f does not need activity a to be completed first




 Saba Bahouth – UCO                                         12
A Comparison of AON and AOA




          Saba Bahouth – UCO   13
Relocating an Office – Gantt Chart




Saba Bahouth – UCO                                    14
Relocating an Office: Network

Locate Facilities - 8w

Interview Staff – 4w

Hire and Train – 9w

Order Furniture – 6w

Remodel/phones - 11w
                                       6w
Furniture set up – 3w                              3w
                               8w
Move in – 1w                            11w

                                                        1w
                                4w            9w




   Saba Bahouth – UCO                                        15
AON -> AOA -> !
                                          Page 1 of 3



     G                                E


     F                   C

St


     A       B



     D       H



                 Saba Bahouth – UCO               16
TRAIN Design AOA - Example

    Activity                         Immediate     Activity
                                     Predecessor   Duration
•   a - Design TRAIN                        -      20
•   b - Build Prototype                     a      10
•   c - Perform Tests on Prototype          b      8
•   d - Estimate Material Costs             a      11
•   e - Refine TRAIN Design                 c,d    7
•   f - Demonstrate to Customers            e      6
•   g - Estimate Labor Cost                 d      12
•   h - Prepare Technical Proposal          e      13
•   i - Deliver Proposal to Customer        g,h    5



                           Saba Bahouth – UCO           17
Methods of Network Graphical Representation
                                1. AOA (ADM)
                                2. AON (PDM)



                          Methods of Network Analysis

1. PERT                                    2. CPM
Program Evaluation and Review Technique    Critical Path Method
Booz-Allen Hamilton/Lockheed/Navy          DuPont/Rand
Probabilistic                              Deterministic
R&D                                        Construction
Less popular with time                     More popular with time
Focus on time analysis (later also cost)   Focus on time and cost analysis

PMI (2005)
ADM / PERT: Arrow Diagram Method           PDM / CPM: Precedence Diagram Method
Example
Activity   Duration       Preceded by
  a              12           ---
  b               13               ---
  c               10               ---
  d               16                c
  e                 4               a
  f               14                b,d
  g                 7               b,d
  h                 8               c
  i               22                e,f
  j               16                e,f
  k               25                g
  l                 8               b,d,h
  m               12                i
  n               14                j,k
  o               10                l
  p                 8
                Saba Bahouth – UCO
                                    m,n,o   19

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Project Management Essentials

  • 1. Chapter 17 Project Management Saba Bahouth – UCO 1
  • 2. Project Characteristics Single unit Time Cost Many related activities Performance/Quality Difficult production planning control General purpose equipment; high labor skills Project organization works best when: Work can be defined with a specific goal and deadline The job is unique or somewhat unfamiliar to the existing organization The work contains complex interrelated tasks requiring specialized skills The project is temporary but critical to the organization Saba Bahouth – UCO 2
  • 3. Examples of Projects A project is a temporary customized initiative consisting of smaller activities that must be coordinated to finish the entire project on time, within budget, while meeting requirements. Project management: 1. Cost 2. Time 3. Performance/Quality Projects fail due to schedule overruns, use of unproven technology, poor estimates, weak definitions of objectives, and supplier Saba Bahouth – UCO 3 problems.
  • 4. Project Stages 1. Define: clearly understand the goal of the project, responsibilities, deliverables, and what must be accomplished. 2. Plan: determine the steps needed to execute the project, delegate tasks, and identify start and completion dates. 3. Organize: coordinating the resources to execute the plan cost- effectively. 4. Control: collecting and assessing status reports and managing changes to baselines. 5. Close: compiling statistics, reassigning people, and preparing “lessons learned”. Saba Bahouth – UCO 4
  • 5. Management of Large Projects Planning Goal setting, project definition, team organization Scheduling Relating activities to each other Relating people, money, and supplies to specific activities Controlling Monitoring resources, schedule, costs, quality, and budgets Revising plans and shifting resources to meet time and cost demands Saba Bahouth – UCO 5
  • 6. Project Planning, Scheduling, and Control Work Breakdown Structure 1. Project 2. Major tasks in the project 3. Subtasks in the major tasks 4. Activities to be completed Saba Bahouth – UCO 6
  • 7. Project Manager Requirements Four key skills: 1. Bias towards task completion, 2. Technical and administrative credibility, 3. Interpersonal and political sensitivity, 4. Leadership ability. • manage people as a team • reinforce excitement of the team • keep everyone informed - Communication • build agreements and consensus • empower the project team • encourage risk-taking and creativity • Have a Project Champion Saba Bahouth – UCO 7
  • 8. Project Management Techniques 1. Gantt Charts 2. Network techniques: developed in 1950’s Consider precedence relationships and interdependencies CPM by DuPont for chemical plants (1957) PERT by Booz, Allen & Hamilton with the U.S. Navy, for Polaris missile (1958) CPM and PERT are essentially the same (we will see the difference later) © 1984-1994 T/Maker Co. Saba Bahouth – UCO 8
  • 9. Project Management Software Microsoft “Project” Saba Bahouth – UCO 9
  • 10. Activity Network, AON & AOA Format Important: AOA Needs dummy activities to show all relationships Saba Bahouth – UCO 10
  • 11. When Activity c is Not Required for e Wrong! Right! Important: AOA Needs dummy activities to show all relationships Saba Bahouth – UCO 11
  • 12. When activity f does not need activity a to be completed first Saba Bahouth – UCO 12
  • 13. A Comparison of AON and AOA Saba Bahouth – UCO 13
  • 14. Relocating an Office – Gantt Chart Saba Bahouth – UCO 14
  • 15. Relocating an Office: Network Locate Facilities - 8w Interview Staff – 4w Hire and Train – 9w Order Furniture – 6w Remodel/phones - 11w 6w Furniture set up – 3w 3w 8w Move in – 1w 11w 1w 4w 9w Saba Bahouth – UCO 15
  • 16. AON -> AOA -> ! Page 1 of 3 G E F C St A B D H Saba Bahouth – UCO 16
  • 17. TRAIN Design AOA - Example Activity Immediate Activity Predecessor Duration • a - Design TRAIN - 20 • b - Build Prototype a 10 • c - Perform Tests on Prototype b 8 • d - Estimate Material Costs a 11 • e - Refine TRAIN Design c,d 7 • f - Demonstrate to Customers e 6 • g - Estimate Labor Cost d 12 • h - Prepare Technical Proposal e 13 • i - Deliver Proposal to Customer g,h 5 Saba Bahouth – UCO 17
  • 18. Methods of Network Graphical Representation 1. AOA (ADM) 2. AON (PDM) Methods of Network Analysis 1. PERT 2. CPM Program Evaluation and Review Technique Critical Path Method Booz-Allen Hamilton/Lockheed/Navy DuPont/Rand Probabilistic Deterministic R&D Construction Less popular with time More popular with time Focus on time analysis (later also cost) Focus on time and cost analysis PMI (2005) ADM / PERT: Arrow Diagram Method PDM / CPM: Precedence Diagram Method
  • 19. Example Activity Duration Preceded by a 12 --- b 13 --- c 10 --- d 16 c e 4 a f 14 b,d g 7 b,d h 8 c i 22 e,f j 16 e,f k 25 g l 8 b,d,h m 12 i n 14 j,k o 10 l p 8 Saba Bahouth – UCO m,n,o 19