CQA services are collaborative platforms where users ask and answer questions. We investigate the influence of national culture on people’s online questioning and answering behavior. For this, we analyzed a sample of 200 thousand users in Yahoo Answers from 67 countries. We use a number of cultural factors extracted from Geert Hofstede’s cultural dimensions and Robert Levine’s Pace of Life and show that behavioral cultural differences exist in community question answering platforms. We find that national cultures differ in Yahoo Answers along a number of dimensions such as temporal predictability of activities, contribution related behavioral patterns, privacy concerns, and power inequality.
Cultures in Community Question Answering. Imrul Kayes, Nicolas Kourtellis, Daniele Quercia, Adriana Iamnitchi, and Francesco Bonchi. ACM 26th Conference on Hypertext and Social Media (HT'15), 2015