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  1. 1. 505 Sherry Ann Court Leesburg, Virginia, 20175 703-772-6796 Nicole Erdelyi 505 Sherry Ann Court Leesburg, VA, 20175 703-772-6796 PR O FES S I O N A L PR O FI LE  Proficient in Microsoft Office 2010, Apple and Windows Operating System, Adobe Photoshop,Illustrator, InDesign, SPSS.  Strong leadership, time management, social skills and the use of principles and processes forproviding customer services including needs assessment and evaluation of customer satisfaction.  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources,leadership technique,and coordination of people and resources .  Experience in participating in, planning and promoting events in non-profit settings; skilled in creating promotional materials such as websites and brochures. ED U C A TI O N Radford University, Radford, VA Graduate, May 2016 Bachelor of Science, Political Science Concentration, Public Administration Courses Completed: Public Administration Public Organization Theory & Leadership American Public Policy Problems in Public Administration Comparative Government US Foreign & Defense Policy Member of Alpha Sigma Tau Sorority, 2013-2015 N O N - PR O FI T & S ER V I C E EX PER I EN C E President and Founder Alzheimer’s Awareness Club, Radford University, Radford, VA April 2015-Present  Created a monthly calendar of events and activities  Collected money and supplies for activities  Recruited Tour Guide Tunnel of Oppression,Radford University, Radford, VA Spring 2016  Escort individuals and groups and describe tourpoints of interest to group members, and respond to questions Volunteer, Virginia Tech Games, Blacksburg, VA Fall 2014 & 2015 Volunteer, Light the Night Cancer Walk Spring 2015 Volunteer, Polar Plunge Winter 2015 Volunteer, local food drive for Martin Luther King Jr. Day of Service Winter 2015 Volunteer, Secret Santa in Local Neighborhood Winter 2010-2016 Volunteer, Walk to End Alzheimer’s Fall 2016 A D M I N I S TR A TI V E EX PER I EN C E AMERICAN SOCIETY OF CIVIL ENGINEERS, Reston, VA Professional Activities Intern, June 2016 - Present  Present
 Read and analyze incoming memos, submissions,and reports to determine their significance and plan their distribution.  File and retrieve corporate documents, records, and reports.
  2. 2. 505 Sherry Ann Court Leesburg, Virginia, 20175 703-772-6796  Make travel arrangements for executives.  Prepare responses to correspondence containing routine inquiries.  Perform general office duties, such as ordering supplies, maintaining records management database systems,and performing basic bookkeeping work.  Open, sort,and distribute incoming correspondence,including faxes and email.  Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures,or expenditures. SUNSET HILLS WINERY, Purcellville, VA Wine Tasting Associate,May 2015-August 2015  Greeted all visitors, poured wines for tasting,and described the wines and their history  Handled sales transactions,answered phones,and assisted in maintaining cleanliness around the winery ALLIANCE BUILING SERVICES, New York City, NY Office Assistant,May 2014 – Aug 2014  Answered telephones,directed calls, and took messages.Operated office machines, such as photocopiers and scanners,facsimile machines, voice mail systems,and personal computers.  Maintained and updated filing, inventory, mailing, and database systems,either manually or using a computer. Computed, recorded, and proofread data and otherinformation, such as records or reports.  Communicated with customers, employees, and other individuals to answer questions,disseminate or explain information, take orders, and address complaints.  Opened, sorted,and routed incoming mail, answer correspondence,and prepared outgoing mail.  Compiled, copied, sorted,and filed records of office activities, business transactions,and otheractivities.  Typed formatted, proofread, and edited correspondence and otherdocuments, from notes or dictating machines, using computers or typewriters.  Reviewed files, records, and other documents to obtain information to respond to requests. Office Assistant,May 2013 – Aug 2013  Transmitted information or documents to customers, using computer, mail, or facsimile machine.  Performed administrative support tasks,such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets,or other documents.  Processed and prepared memos, correspondence,travel vouchers,or other documents. GUESS, INC., Leesburg, VA Sales Associate,Jan 2012 – Jun 2012  Described merchandise and explained use,clothes operation, and care of merchandise to customers.  Recommended, selected,and helped locate or obtained merchandise based on customer needs and desires.  Prepared sales slips or sales contracts.  Opened and closed cash registers, performing tasks such as counting money, separating charge slips, coupons,and vouchers,balancing cash drawers, and making deposits. TRAVINIA ITALIAN KITCHEN, Leesburg, VA Hostess,Oct 2010 – Jan 2011  Greeted guests and seated themat tables or in waiting areas.  Assigned patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.  Spoke with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.  Answer telephone calls and respond to inquiries or transfer calls. A C H I EV EM EN TS  I received the highest award in Girl Scouts & got the Gold Award in 2011. Only approximately 5% of seniors successfully earn this. Received a Community Scholarship award from my High School senior year June 2012. I received second place from my high schoolfor community service in June 2012. I received first place in a logo redesign for Environmental Enhancements Incorporated in May 2012. I received first place in the photography contest in Catholic Daughters of America for the midnight moon picture I took
  3. 3. 505 Sherry Ann Court Leesburg, Virginia, 20175 703-772-6796 and edited in March 2012. I won the Skills USA Virginia competition in Graphic Design by making a t- shirt design, which represented Virginia in February 2012.