1. 4615 Via Grande • Newbury Park, CA • 91320 • CELL (805) 377-2140 • E-MAIL Nicole.ludwig172@gmail.com
Nicole Ludwig
4615 Via Grande• Newbury Park, CA • 91320
CELL (805) 377-2140 • E-MAIL Nicole.ludwig172@gmail.com
SUMMARY Bi-lingual woman with psychology and medical backgrounds experienced in business sales,healthcare
management, group delegating, and customer relations. Prior experiencewith medical and non-medical sales,
marketing, patient care,and accountmanagement within various professional disciplines.
EXPERIENCE Yogaworks, Inc. – Account Manager July 2014- Present
Sold annual membership renewals.
Promoted sales and new arrivalsfor the retail department.
Carried out requests to freeze or cancel memberships.
Account managingof declined monthly dues and accounts payable.
Generated and entered daily stats for the day.
Provided customer serviceand carried out member requests.
Cordtrack - Patient Care Coordinator April 2013-September 2013
Internal sales representativefor stem cell collection and storage.
Educated patients of affiliated doctors on cord blood stem cells.
Headed the cord blood donation program.
Liasion for patients,doctors,managers, and outside contractors.
Managed all vital paperwork such as contracts,sales forms,and applications.
Marketing project management including flyers,info packets,and website re-design.
Ludwig Stables – Assistant Trainer Jun 2003 – Present
Responsiblefor sales and marketingof equines to potential buyers until final saleto its completion.
Provideinstruction for equine enthusiasts of various levels of expertise.
Utilizesocial media such as Facebook to build clientele,facilitatesales,and promote brand awareness.
Physical health maintenanceof performance horses through rigorous exerciseand feeding regimens.
Kim David Zussman, D.D.S. – Office/Dental Assistant Jun 2003 – Aug 2013
Managed patient files and appointments includingchargingfor services rendered.
Served as intermediary between doctor, patients, and outside clinics.
Assistdentistand dental hygienistin set up, suctioning,charting,x-ray mounting, takingvital signs and
medication administration.
Sterilizeinstruments and manage medical supply inventory for entire office.
Instructpatients for at-home care post-op.
EDUCATION West Los Angeles College
Associate of Dental Hygiene Aug 2013 – Sept 2015
California State University, Channel Islands Jun 2009 – Dec 2012
Bachelor of Science, Nursing (20 units earned towards degree)
California State University, Chico Aug 2005 – May 2009
Bachelor of Arts, Psychology
Psi Chi Psychology Honors Society - Events Coordinator/President
Social Science Department Student Ambassador
SKILLS Excellent interpersonal skillsand ability to create and maintain positiverapportwith clientele.
Adeptness to lead business meetings and provide sales and marketingpresentations.
Versatileand detail-oriented, with the proficiency to multi-task,adapt, and prioritizetasks.
Strong and accurateassessmentof clientneeds and critical thinkingskillsto acclimateto those needs.
Familiarity with MicrosoftOfficesuite(Word, PowerPoint, Excel).
Extensive education in the medical field with a passion for scienceand medical technology.