Personal Information
Organización/Lugar de trabajo
Kenya Kenya
Ocupación
Head of Outsource & Services
Sector
Telecom / Mobile
Acerca de
My experience spans 15 years in Information Technology Services, people, processes and Support.
Currently, I oversee one of the largest local IT Services Management (ITSM), outsourcing functions in Kenya: setting up and running ITIL based Help Desk support services for airlines, banks and companies in the insurance industry, leading a team of over 140 specialists. Amongst the clients I am managing for IT Services include Hewlett-Packard (East Africa Region), Kenya Airways, BRITAM, CBA Bank, DTB Bank, The United Nations (UNON), among others.
I am passionate about people and processes and have spent most of my professional life creating synergies between the two, for different organization...
- Presentaciones
- Documentos
- Infografías
Personal Branding To Stand Out & Differentiate Yourself
Mohamed Yasser
•
Hace 9 años
15 Areas of Work in Progress for 2015
Stephen Waddington
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Hace 9 años
Agency Marketing Innovations
HubSpot
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Hace 9 años
20 Key Takeaways From the Dublin Web Summit
HubSpot
•
Hace 9 años