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The art of
Collaboration
Competing
vs
Collaborating
Collaboration is
competitive
advantage
Collaboration is 

an act of design
Great things in
business are never
done by one
person they are
done by a team.
“
– Steve Jobs
COMPONENTS
COMPONENTS > PAGES
COMPONENTS > PAGES > JOURNEYS
COMPONENTS > PAGES > JOURNEYS
EXPERIENCE
The worst misstep
one can make in
design is to solve
the wrong problem
“
– John Carroll
Understanding 

the problem space
PAGESCOMPONENTS JOURNEYS EXPERIENCE
Organisational
Plasticity
DEVELOPMENT
DESIGN
RESEARCH
STRATEGY
VALUE
PROPOSITION
STRATEGY
KERNEL
DISCOVER DEFINE DEVELOP DELIVER
STRATEGY DESIGNING DEVELOPING
ACTIVITIES
SPECIALISTS
DEVELOPMENT
DESIGN
RESEARCH
STRATEGY
CLIENTS
VALUE
PROPOSITION
STRATEGY
KERNEL
DISCOVER DEFINE DEVELOP DELIVER
STRATEGY DESIGNING DEVELOPING
ACTIVITIES
SPECIALISTS
DEVELOPMENT
DESIGN
RESEARCH
STRATEGY
CLIENTS
STRATEGY DESIGNING DEVELOPING
ACTIVITIES
SPECIALISTS
DEVELOPMENT
DESIGN
RESEARCH
STRATEGY
CLIENTS
STRATEGY DESIGNING DEVELOPING
ACTIVITIES
SPECIALISTS
DEVELOPMENT
DESIGN
RESEARCH
STRATEGY
CLIENTS
STRATEGY DESIGNING DEVELOPING
ACTIVITIES
Form team
structures
Profound
humanism
Psychological
safety
Collaboration is a protocol which
enables everyone to work together at
the same time, without getting in each
other’s way
“
– Randy Nelson
Design
management
Business
management
LEADERSHIP
INTEGRATIONPERFORMANCE
1.0
2.0
3.0
4.0
5.0
Business management
INFRASTRUCTURE
SKILLSACTIVITIES
Design management
LEADERSHIP
INTEGRATIONPERFORMANCE
Business management
INFRASTRUCTURE
SKILLSACTIVITIES
Design management
We are what we repeatedly do,
excellence therefore, is not an
act but a habit
“
– Aristotle
éclat
Thank you

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