1. O
Objective
Seeking position within the Telecommunications industry that will allow me to utilize my
engineering, management and organizational skills while assisting in implementing
continuously advancing technology. Also considering position in other low voltage venues
such as security systems and home automation. Open to exploring additional positions
such as Government Contractor- (Held Top Secret clearance in USAF).
Key Skills
Self motivated problem solver:
Ability to quickly learn each task at hand and provide implementation to the satisfaction of
the customer.
Customer-oriented:
Capability to create an environment where the customer feels comfortable in knowing
viable solutions will be arranged to meet his/her needs.
Quality-oriented:
Familiar with Telco Practices and able to adapt to various customer quality standards.
Willingness to learn:
Constantly striving to learn the latest technology to be able to progress within the
company and provide the best possible solutions to the customer.
Experience
Bluestream Professional Services (BPS)- CA, WA, HI, NV, AZ, IL, NC, SC, FL, CO
Sr. Detail Engineer BPS- 4/7/2012-5/29/2015 (Bluestream Acquires Tyco/DAS EF&I)
Detail Engineer II ADC/Tyco- 12/10/2010-4/6/2012 (Tyco Acquires ADC)
Detail Engineer- ADC 9/14/2009- 12/9/2010
Detail Engineering functions; various platforms, building block pricing (AT&T), quoting,
material entry and specification preparation.
Produced initial Margin Analysis on each quote and distributed to management team
for discussion and adjustment as necessary.
Maintaining quotes to insure quality and on-time performance with customer
satisfaction as our top priority.
Conducted Site Surveys for: FTSG Removals, Nortel Redeploy and Fujitsu Installation.
Also conducted site surveys for DAS & Small Cell projects. Survey results were used to
create the design (RF Engineer) and put together the SOW (Scope of Work). Surveys
were as detailed as possible in order to produce a more accurate quote document.
Norman Cazin
Home: 951-301-8717 Cell: 951-581-2833
normcazin@aol.com
Contractor’s Licenses: CA- C-7 & C-10; NV- C2; AZ- CR67
2. Provided coordination of job essentials with RF Engineers and customers.
Ascertaining customer needs and assisting our Sales Department to promote additional
revenue opportunities in various accounts.
Customers include AT&T, Verizon Wireless, Extenet, T-Mobile.
Went from mainly CO work to DAS and small-cell projects in 2012.
Projects included out door DAS solutions (oDAS) as well as smaller in-building DAS
projects. (iDAS).
Projects such as Sports Authority Field (Denver Bronco’s Stadium), Staples Center,
Anaheim Convention Center, Disney Aulani Hotel, Omni Hotel; Moscone Center;
Charleston Judicial Center, Pierce County Sheriff’s Dept.
DAS equipment: Mobile Access; ADRF, Solid, Commscope, TE-Fusion, Spectrum/Prism.
ADC APS – CA
Installation Supervisor APS
11/01/2001 - 09/13/2009
Supervised numerous installations in the California area including all ATT accounts,
Wireless accounts, Central Office and Customer Premise projects from simple
Multiplexer jobs throughout the Alameda County School District to Cisco-CRS projects
in Los Angeles and San Diego counties. (Note company downsizing at this point- mid-
level management positions were eliminate in many areas)
Supervised and provided installation and integration services for an $11M Digivance
Project for Verizon Wireless at various sites as well as managing other contractors who
provided the remote equipment and antenna installation.
Worked with various City agencies, Cal-Trans and others to produce a very successful
project that earned ADC a great deal of supplemental work opportunities for several
years.
Supervised the entire build-out of Verizon Wireless Azusa hub generating another very
successful project that earned ADC a great deal of additional work opportunities
including over a year’s worth of work coming in under budget.
Managed installers to convey the ADC Way and provide quality installations in a timely
manner while stressing the importance of customer completion dates and adhering to
maximum direct margin guidelines.
Cultivated customer relations by assisting the customer to bring his/her office up to
TP76300 standards while providing for future growth.
3. ADC APS – CA
Area Manager APS
09/25/1999 - 10/31/2001
Managed an average of six (6) Installation Supervisors while overseeing the numerous
projects throughout the Southern California area.
Monitored and updated SIIM reports to administer the overall operation.
Continued to serve and cultivate existing relationships with both internal and external
customers to facilitate sales growth while keeping up with an extensive amount of
work.
Coached my direct reports to achieve high quality and direct margin returns.
Developed substantial management skills by means of training activities and
interaction with fellow cohorts.
ADC APS – CA
Installation Installer / Supervisor APS
01/06/1997 - 09/24/1999
Responsible for installation of various Telco equipment within the central office
environment, up to and including; super-structure, equipment bays and secondary DC
power
Cultivated supervisory skills and customer relations.
Learned various computer skills including SIIM operation, coaching and report/review
writing.
Alarm/Home Automation Technician:
07/01/92-1/6/1997
Experienced in all phases of standard and customized installation for home
automation, entertainment and security systems. Experience includes prewire, trim
and retrofit of tract and custom homes as well as commercial properties.
Experienced in programming, installing and servicing Unity Systems home
automation system. –This system provided customized Temperature and
environmental control, including HVAC; automated lighting; Swimming pool
controls etc.
Maintenance performed on the following systems: Unity and X-10 Modules;
Radionics 4112, 6112, 7112, 8112;First Alert 1200, 1300, 150C, 140
Licenses
C-7 & C-10 California Electrical Contractors License
C-2 Nevada Low Voltage Contractors License
CR-67 Arizona Low Voltage Contractors License
4. Certification / Training
Commscope Commissioning Class for AT&T DAS Systems
Learning to Lead Level 4 Skills Assessment
Secondary Power Cut Certification Site Survey Training
Advanced Installer Certification Coaching for Improvement
Leadership Resource Training ADC Fiber Product Training
Building Block and Driver Training Leadership and Team Building
AT&T Quality Installations NPE-TP76300
Military Experience
United States Air Force
Staff Sergeant (E-5)
1980 – 1984
Four years distinguished service United States Air Force, Staff Sergeant (E-5)-
Combat Air Controller and Instructor.
Scored in top 3% in Air Force testing for Staff Sergeant.
Air Force Commendation Medal and first Oak Leaf Cluster. (Other awards listed on
DD form 214)
Non-Commissioned Officer School, Management and Supervision honor graduate.
Honorable discharge.
References
Phil Royce Anh Bui
Sr. Construction Manager Inside Sales
Bluestream Professional Services Tel-conn
Cell: 909-210-9771 770-338-4206 Ext. 223
proyce@bluestreampro.com anh@tel-conn.com
Aaron Nygard Hugh Hedrick
Quality Advisor Project Manager DAS & Small Cell
Bluestream Professional Services Bluestream Professional Services
415-233-0538 O: 678-355-6221/ C: 678-576-2478
anygard@bluestreampro.com hhedrick@bluestreampro.com
Kirk Bouchard Jeff Dyer
Director of Operations TE Connectivity
Bouchard Communications West Region
O: 818-761-2154 805-850-8217
C: 818-489-1606 jeff.dyer@te.com
kb@bouchardcommunication.com