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The Database as an Organizational Development Tool Development perspectives for the knowledge economy Donovan Chandler December 2007
About Me ,[object Object],[object Object],[object Object],[object Object]
What’s the Point? ,[object Object],[object Object]
Overview of Presentation ,[object Object],[object Object],[object Object],[object Object],[object Object]
HOW THOUGHT INFORMS DESIGN
The Developer’s Perspective ,[object Object],Layout Design Logical Structure
Developer Sees… …schema
Developer Organizing Data ,[object Object],[object Object],[object Object]
The User’s Perspective ,[object Object],User Experience Intuitive Structure
User Sees… …interface
User Organizing Data ,[object Object],[object Object],[object Object]
The Challenge ,[object Object],[object Object],[object Object]
Implications ,[object Object],[object Object]
Higher Perspective Logical Structure Intuitive Structure Data Layout Structure User Experience
HOW DESIGN INFORMS THOUGHT
Beyond Intuitive Interfaces ,[object Object]
Beyond Intuitive Interfaces ,[object Object],[object Object]
Beyond Intuitive Interfaces ,[object Object],[object Object],[object Object]
Beyond Intuitive Interfaces ,[object Object],[object Object],[object Object],[object Object]
In a Nutshell ,[object Object],[object Object]
Programming People? ,[object Object],[object Object]
apu/
apu/Applications/
apu/Applications/FileMaker Applications/
apu/Applications/FileMaker Applications/BaseElements/
Ctrl+space
“ base”
“ base” Still remember the old file path route?  I don’t! apu/Applications/FileMaker Applications/BaseElements.fp7
THOUGHTS THAT MATTER ,[object Object]
Comparing Trends ,[object Object],[object Object],[object Object],[object Object],[object Object],Knowledge
Comparing Trends ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Comparing Values ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Knowledge
Comparing Values ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
In Practical Terms ,[object Object],[object Object],[object Object]
Common Questions Revised ,[object Object]
Common Questions Revised ,[object Object],[object Object]
Common Questions Revised ,[object Object],[object Object],[object Object]
Common Questions Revised ,[object Object],[object Object],[object Object],[object Object]
Anatomy of a Business Approach ,[object Object],[object Object],[object Object],[object Object],[object Object],Strategies for excelling in the new environment
Anatomy of a Business Approach ,[object Object],[object Object],[object Object],[object Object],[object Object],Cultural Strategic Political Strategy Aspects to be addressed within each strategy
Whose job are we talking about anyway? ,[object Object],[object Object],[object Object]
Use These Principles to Avoid… ,[object Object],[object Object],[object Object],[object Object]
A PRACTICAL EXAMPLE
A Practical Example ,[object Object],[object Object]
Admin. Assistant: “I need a screen to enter requirements into” ,[object Object],[object Object]
Credential Analyst: “I need a checklist to see which requirements have been met” ,[object Object],[object Object]
Don’t Stop There ,[object Object],[object Object],[object Object],[object Object]
Supervisor: “I wish the assistants and credential analysts knew how to communicate with one another when new exams have been added” ,[object Object],[object Object]
Student: “I wish I had a timeline for how far I am in the program” ,[object Object],[object Object],[object Object]
Dean: “I wish I knew how many students are completing Track B this term” ,[object Object],[object Object],[object Object],[object Object]
SOME FINAL THOUGHTS
Some Final Thoughts ,[object Object],[object Object],[object Object],[object Object]
Some Final Thoughts ,[object Object],[object Object],[object Object]
References ,[object Object],[object Object]

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User Experience as an Organizational Development Tool

Notas del editor

  1. For example, think about when you are evaluating your solution… how much to do you focus on usability and business impact as opposed to data integrity? (unless they bark at you)
  2. David Kachel of Foundation Database Systems, “Are You Taking Notes?” in White Paper for FMP Novices, 12/5/2006, p. 57-60.
  3. Intuitive structure represents their mental model
  4. Cf Don Levan, Psychology of Effective FileMaker Pro Solution Design in FileMaker Advisor
  5. Understandable solutions are good, but great solutions cultivate higher understanding as well.
  6. Understandable solutions are good, but great solutions cultivate higher understanding as well.
  7. Understandable solutions are good, but great solutions cultivate higher understanding as well.
  8. Understandable solutions are good, but great solutions cultivate higher understanding as well. Take more work; but, once you understand how to connect the model of your system to the user’s mental models, it’s easier for you to begin to shape that mental model.
  9. From Ancona et al., Managing for the Future, 2005
  10. From Ancona et al., Managing for the Future, 2005
  11. Add Networked
  12. Add Networked
  13. Separate into slides
  14. Separate into slides
  15. Separate into slides
  16. Separate into slides
  17. Multiple implications
  18. Can also be viewed through various aspects
  19. Typical concern that probably won’t surface or be dealt with. But, the database can help! Could have political issues. Perhaps they won’t talk to each other unless the system does it for them. This problem relates to the need for being flat and flexible .
  20. Could have strategic implications
  21. DB now becoming a decision tool
  22. That’s a really simple example, but it points to the direction I’m going. When a manager says “I wish…” or “That stupid…” it makes me think of the cultural, political and strategic dynamics involved… now I’m also learning to think about ways in which the users interact with the database are influencing those dynamics.
  23. That’s a really simple example, but it points to the direction I’m going. When a manager says “I wish…” or “That stupid…” it makes me think of the cultural, political and strategic dynamics involved… now I’m also learning to think about ways in which the users interact with the database are influencing those dynamics.