Se ha denunciado esta presentación.
Se está descargando tu SlideShare. ×

COMPANY POLICIES as Reviewed - Copy

Cargando en…3

Eche un vistazo a continuación

1 de 33 Anuncio

Más Contenido Relacionado

Presentaciones para usted (20)

Similares a COMPANY POLICIES as Reviewed - Copy (20)


COMPANY POLICIES as Reviewed - Copy

  2. 2. Outline • What are policies • Characteristics of policies • Purpose of policies • Abuse of policies • The ties: the vision, mission, strategy and corporate culture. • Mutual experience
  3. 3. What are policies? Business policies are deliberate verbal, written, or implied system of principles that guide decision making in an organization. E.g directions, laws, principles, rules or regulations. They are set of rules and conduct within an organization, outlining the responsibilities of both employees and employers.
  4. 4. • For the provision of structure- they arrange relationship between the parts or elements of the business, • For stating rights and duties of every body in the organization • For the implementation of strategies. • To prevent deviation from planned course of action, to maintain consistency. • To maintain compliance/coordination of actions • To build a culture.-To communicate values and expectations of how things are done in the organization. Purpose of Policies
  5. 5. Characteristics of policies • It should be related to objectives • Policies statement should be definite, positive, clear and understandable to everyone in the organization. • They should be flexible (Periodically reviewable), but should possess a high degree of permanency. • There should be as many policies as necessary to cover conditions prevailing in the organization, but not too many as to become confusing or meaningless. • Policies should be based on organizational facts and sound judgement, not merely on personal reflections. • Policies should recognize economic principles, be in conformity with government laws and be compatible with the public interest. • Just, fair and equitable
  6. 6. Imagine a football game without it’s rules…
  7. 7. Playing by the rules is the first step towards winning!
  8. 8. Abuse of policies The improper use of policies for Unjust or corrupt practices And it is a question of cause and effect
  9. 9. Types of abuse • Physical: Intentional acts that are obviously against rules and regulations. • Emotional or Psychological : a form of abuse, characterized by a person subjecting, or exposing, another person to behaviour that may result in disloyalty to the company’s rules and regulations. • Sexual: any non-consenting sexual act or behaviour.
  10. 10. Effects of policies abuse
  11. 11. • Unhappy Employees • Dissatisfied Customers • Poor Employee Relations • High Employee Turnover • Bad Corporate reputation • Ineffective management • Affect bottom line negatively. Effects cont.
  12. 12. The ties. • Vision lays out a destination; destination guides strategy; and strategy chooses action. And action determine the success. • Vision addresses long term goals, mission brings it closer and corporate culture is the thread linking them all. • Our vision statement sounds nice but it is not useful if it cannot direct actions • Corporate culture stems from corporate policies.
  13. 13. What is corporate culture? • A collective character of an organization. • It is essentially the sum total of the attitudes, behaviours, beliefs and traditions of an organization. • It encompasses the collective goals of a company and the standards of expected behaviour in achieving those goals.
  14. 14. More on culture… Senior management typically develops brand strategy while the actual brand experience is most often delivered by the least-informed and lowest paid service associate. Internal brand is the set of strategy process that align and empower employees to deliver brand promise to the customer in a consistent manner Culture is more than just an internal phenomenon, a company’s culture is often felt outside of its own four walls. It is an important part of the company’s brand. If culture is not aligned with the brand, or the brand does not naturally arise from the culture. The company can develop a credibility problem by promising one thing to the market but deliver something else. When your people don’t know what the priorities are, politics and infighting aren’t too far away. And that is exactly what happened at yahoo.
  15. 15. Corporate culture models Strong Corporate Culture Weak Corporate Culture Employees have a sense of empowerment and increased productivity. Employees feel lost and decrease loyalty Employees have an understanding of company goals, regulations and philosophy. Employees just tag along without a proper understanding of what is required of them. Employees feel respected. Employees feel unmotivated
  16. 16. Relationship between corporate culture and performance A positive culture boosts performance but performance alone doesn’t create a positive culture. Company’s failure should not be measured only by the level of liquidity or profitability but the imbalance between corporate culture and corporate performance
  17. 17. Case study of Skye Bank • Emefiele said the apex bank had appointed a new board and management for the bank following the resignation of the Chairman, Chief Tunde Ayeni, and MD/CEO, Mr. Timothy Oguntayo. • He said the bank’s outgoing board and management had consistently failed to turn the fortunes of the bank around despite consistent warnings from the CBN. • The CBN boss urged shareholders and customers of the bank to remain calm, stressing that the bank was not in distress.
  18. 18. The Experience Our policies (are they viable?) General personnel policies  General obligations  grades of staff Employments and cessation of work  Nature of employment  Types of appointment  Offer/acceptance of appointment  Staff reporting for duty  Disengagement resignation/termination of appointment  Retirement/pension  certification of service General conduct, code of ethics and safety  Work attendance  Hours of work  Punctuality  On-call allowance  Overtime  Time off for extra work
  19. 19. Our policies  Dress code  Security checks and rules  Staff identity (I.D) Cards  Corporate safety policy  Communication policy  Local movement  Movement outside location Discipline and grievances  Discipline  Ground for disciplinary action Disciplinary process  Initial report  Investigation  Decision of disciplinary action  Petition Disciplinary measures  Verbal warning  Written warning  No pay for no work  Suspension from duty on half pay  Suspension without pay  Termination  Grievance procedure
  20. 20. Our policies Remuneration and benefits  Salaries  Salary increment/performance appraisal/promotion  Housing policy-rent subsidy/allowance/furniture grant  Recreational facilities  Responsibility/relief allowance  company’s quarters and housing Duty tour  Travel within Nigeria  Travel outside Nigeria  Duty/training assignment  Class of air travel  Transfer:  permanent transfer  Transfer benefits  Temporary transfer  Request for transfer Leave  Annual  Compassionate/casual/exam  Leave allowance  Maternity leave  Sick leave
  21. 21. Our policies Loans, Advances and Grants  Salary advance  Rent advance  Compassionate loan  Vehicles/refurbishing loans  Furniture allowance Benefits & Incentives  Mass transportation  Medical Bonuses  Annual productivity  Drivers’ No-accident Group life insurance policy  Group personal accident  Pension fund administrator/National pension Act 2004  Cooperative thrift & credit society  Canteen services Membership of professional bodies  Membership of social clubs  Long service merit award Death benefits Transport allowance Utility allowance
  22. 22. Our policies • Training and manpower development • Types of training • Company-sponsored training programs • Educational assistance Local courses Membership of professional bodies. Mutual work place culture  Fellowship  Birthday celebration  Salutation and greetings  Thanksgiving
  23. 23. World class culture • Is our business strategy and corporate governance world class? • Is our structure, power and authority world class? (information flow) • Is the business process world class? (networks, workflow and team members) • Is the reward system world class? (compensation & reward) • Is the Human resource management world? (hiring, staff management, feed back)
  24. 24. • Our culture/beliefs and our performance, can we be better?
  25. 25. The link between policies, vision, mission and corporate strategy • Two quick facts o Strategies depend on people to be successful. o Policies shape and guide the behavior of the people, who carry out the strategy which eventually brings about success.
  26. 26. How “SMART” are our Corporate Policies? Do our Policies satisfy the “SMART” test?
  27. 27. The SMART Era • The “Smart” Evolution – smart phones, smart TVs, smart cars… Smart goals! • The “Smart” concept: innovative, easier, more engaging… • “Smart Policies”? Let’s find out…
  28. 28. The SMART we know…
  29. 29. Meet the new SMART! S – Strategic M – Meaningful: Communicate the Vision accurately A – Applicable: Workable (calculated efforts) R – Results-Oriented… NOT activity based T – Take stock: Evaluate status in Iine with realization of the Vision.
  30. 30. people Do individuals/units really understand the game plan? STRATEGY RESULTSTACTICS Processes
  31. 31. Strategy V. Tactics The Strategy Equations 1. Great strategy + Poor tactics = poor results 2. Poor strategy + Great tactics = poor results 3. Great strategy + Great tactics = Great results!
  32. 32. So, what are your thoughts?

Notas del editor

  • br