3. I-Know the problem you are solving
1.- Hospital have to discharge patients as soon as posible
2.- After or before heart surgery patients are fragile and have fear.
3.- @Home patients can be alone, isolate, have fear & do not know what to do
4.- Cost to mantain patients in the hospital is high and paid by the municipality
5.- Cost to stablish a homecare for patients is costly and paid by the municipality
6.- The family is afraid to leave relatives alone after heart surgery
7.- In isloated áreas (Piamonte-Alps-borders-islands) the risk not arrive on time is high
8.- Paceful life with no stress is good for recovery from heart surgery
9.- Diet & exercise control is required after heart surgery
10.- Medication control is required after heart surgery
11.- Health workers run out of time
HUMANIZATION OF HEALTHCARE-H2O 2015 3
4. SUMMARY OF REQUIREMENTS
FOR USERS / PATIENTS
Be able to be discharged with social/health guarantees
Have a permanent Support for recovery
Mantain a healthy life after surgery
FOR CAREGIVERS (Family/municipality)
Decrease cost linked to complications
Feel confortable about caregiver situation
FOR HOSPITAL
Improve patient turnover
Avoid casualties
Avoid emergency assistance
Decrease expenditure/ Increase number surgeries
HUMANIZATION OF HEALTHCARE-H2O 2015 4