Data has become someone’s content, someone’s privacy and a gold mine of interesting trends. It is no longer the byproduct of an application. Data is the most popular kid on the block - who becomes the ugliest one when questions about handling data pop up. I have learned within past few months that role of data has really changed and seems to affect life of the developers and as well as the lives of those who operate. Data protection and privacy are hot topics even outside the debate around intelligence agencies. I would like to hear your views on these questions in context of DevOps. I held this talk on June 2013 in Helsinki in DevOps Finland's meetup. Since the discussion after the talk was so good, I thought I'd share the presentation. There is a small movie and TV series related quiz in my presentation. Try to figure out the hints that are in form of pictures and a text. There is number in brackets by the side of each hint.

1. The good, the bad and the data
Handling data in operations:
When data became a child of
an application and started to
live a life of its own
DevOps Finland Meetup
June 11th 2013, Helsinki
Tuuli Siiskonen, DevOps Operations Meetup June 11th 2013, Public
Protecting the irreplaceable | www.f-secure.com

2. What makes you different from
Edward Snowden?
***
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September 26, 2013
© Public
Tuuli Siiskonen, DevOps Operations Meetup June 11th 2013

3. Data has become someone’s
content, someone’s privacy and
a gold mine of interesting trends.
***
Even outside of intelligence
agencies.
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September 26, 2013
© Public
Tuuli Siiskonen, DevOps Operations Meetup June 11th 2013

4. Data is the most
popular kid - who
becomes the ugliest
one when questions
about handling data
pop up.
4
June 11 2013
© Public
Source: WIkiMedia Commons, Wikiquote
“My
programming
may be
inadequate to
the task.” [1]
Tuuli Siiskonen, DevOps Operations Meetup

5. But what does this have to do with
development or operations?
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June 11 2013
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Tuuli Siiskonen, DevOps Operations Meetup

6. “Bring out yer dead!”
Dead Collector: Bring out yer dead!
[A large man appears with a (seemingly) dead man over
his shoulder]
Large Man: Here's one.
Dead Collector: Nine pence.
"Dead" Man: I'm not dead.
……..
Dead Collector: 'Ere, he says he's not dead.
Large Man: Yes he is.
"Dead" Man: I'm not.
……..
Dead Collector: Well, I can't take him like that. It's
against regulations. [2]
6
June 11 2013
© public
Source: WIkiMedia Commons, Wikiquote
Tuuli Siiskonen, DevOps Operations Meetup

7. Wouldn’t it be great if those who make use of the
data would actually know when to say “no”?
It looks like those who operate have become the
guardians [3] of the data.
It’s actually good.
Developers and those who operate a system
will anyway handle the data both to develop
and during operations
• Data can be in a log file to be used for debugging
• Or in customer content to be taken down from a
service by request of the consumer
• Or in a database dump for the marketing
department guy that he requested last week
• Or in the user interface of an application that a
nosy co-worker uses to satisfy their curiosity
about someone else’s personal life.
7
June 11 2013
© Public
Source: Wikimedia Commons, Alicia Rae
Tuuli Siiskonen, DevOps Operations Meetup

8. Why Tuco, Angel Eyes and Joe then?
Let’s imagine a small, rather straightforward world around us.
Like a spaghetti western from 1966.
Three heroes are standing in a triangle.
Tuco, Angel Eyes and Joe. Someone has to draw first. [4]
• Tuco is the ugly one, the data. It can backfire if one isn’t careful.
24th August, 2010: The Financial Services Authority has fined the UK branch of Zurich Insurance Plc
£2,275,000 following the loss of 46,000 customers' personal details.
• Angel Eyes plays the role of the one who has most to gain or benefit of data. Who ever that is in
your life.
21st May 2010: Facebook gives users' names to advertisers. And... just the latest privacy failing
by Facebook, which has suffered heavy criticism.
• And Joe is the keeper of them both.
• 17th September 2010: Parental control software developer to pay $100,000 for children's
privacy violation.
And as you can guess, there is no work share or agreed responsibilities.
Whoever dodges the bullet will be the winner.
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September 26,
2013
© Public
Tuuli Siiskonen, DevOps Operations Meetup

9. Life isn’t a
spaghetti
western.
[5]
It is about customer
data, user metadata
and personal data.
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June 11 2013
© Public
Source: Wikimedia Commons, ORDENssekretariat
Tuuli Siiskonen, DevOps Operations Meetup

10. How to do DevOps so that data wouldn’t become the
ugly kid nobody wants to play with?
• Who ever understands the nature of the data and that it can be handled can keep their
feet dry. Everybody should try to keep their feet dry!
• There is no definitive right way of implementing but not thinking about how to
implement and not implementing is not acceptable!
How can you help the ones who operate the “home of data”?
What is the skillset needed?
Where would you get such a skill set?
Do you know what the regulations are that touch your
DevOps life?
Do you know what kind of data you are dealing with?
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September 26,
2013
© Public
Tuuli Siiskonen, DevOps Operations Meetup

11. Thank you
Tuuli Siiskonen, F-Secure
And the correct answers were:
[1 ] Star Trek, The Next Generation, 25th episode ”In Theory” (1991)
[2] Monty Python and The Holy Grail (1975)
[3] Batman, The Dark Knight (2008)
[4] The Good, the Bad and the Ugly (1966)
[5] Le retour de Don Camillo (Isä Camillo ja hänen laumansa, 1953)
Tuuli Siiskonen, DevOps Operations Meetup June 11th 2013, Public
Protecting the irreplaceable | www.f-secure.com