1. Ola Ajiboye CV  +44 (0) 77363648301
Ola Ajiboye
 27 San Marcos Drive, Chafford Hundred,Grays, Essex RM16 6LW  +44 (0) 7736364830 olajiboye@hotmail.co.uk
Profile
8 years of Information Technology Industry experience, at various levels and in various roles. Last 5 years in
managerial roles.
 Highly passionate and resourceful motivator of people and teams, with a thorough and in depth
understanding of testing methodologies and practices and a balanced view of quality and delivery focus.
 Highly skilled communicator very adept at liaising with stakeholders at all levels, while also inspiring team
performance, and trust in the ability to delivery owning to the experience of managing teams and people
across multiple sites.
 A firm believer in active and effective stakeholder management, appropriately flexing styles positively, and
also with a vast knowledge of IT service management experience.
 An analytical, strategic and innovative thinker with the ability to drive straight to the heart of a matter, and
onwards to delivery of outcomes with real substance.
 Demonstrates the ability and enthusiasm to create transform and maintain highly performing teams of
people, while implementing solid management principles.
 Relentless in the pursuit of goals while also championing quality and continuous process improvement.
Sets high standards, and consistently exceeds expectations.
 A strong believer in the importance of understanding the behavioural and motivational elements of
approaching any challenge or people, with years of experience of managing teams and individuals and
also their performance and development.
 Strong management skills with a proven record of successfully delivery with experience of risk
management
Responsibilities:
 Overall responsibility for ensuring the delivery of a quality testing service across different business delivery
areas, also ensuring that test activities are conducted properly and adhering to the laid down guidelines
and agreed governance processes are followed correctly within the Application Support testing delivery
area.
 Manage senior business and IS Stakeholders across different areas of the wider British Gas business,
while maintaining a deep understanding of the needs of the different stakeholders to ensure all testing
delivery activities deliver the utmost value for money. Also ensuring stakeholder feedback is cascaded to
the team to enable continuous improvement of the team’s ways of working
 Manage service of Application Support (BAU) test factory services in providing strategic direction and
operational leadership in forming the testing and assurance strategy within the Application Support test
delivery area, also ensuring that suppliers are meeting the agreed and stipulated standard of delivery.
Attendance of the monthly, quarterly and annual service review meetings.
 Day to day management of both permanent and supplier colleagues across a variety of locations in the UK
and abroad, providing overall responsibility for performance, development and safety of the entire team.
 Managing the assurance team in place to measure performance and interventions in other to ensure
accountability of standards and KPIs for the existing fixed price contract and deliverables.
 Managing the forecasting of work for at least 3 months in advance and also responsible for agreeing any
new contract CCN’s to increase or decrease the contract stipulated factory monthly units.
Achievements:
 Test delivery into live production systems of code across multiple components of over 100+ incidents/small
changes monthly.
 Designed and maintain a testing delivery process for different areas of the business, currently British Gas
Residential, British Gas Business and the SAP CRM component of British Gas Services.
 Expanded the British Gas Information Systems Application Support Test Delivery team to include SAP -
Business Warehouse, Management Information, Business Objects, Terradata, and non SAP components
such as Marketflow, Smart Metering cluster.i.e MDUS, Head End VMS etc.
 Delivered all the document composition and correspondence testing for all IS related changes in the past 6
years.
 Successfully managed the implementation of the test factory delivery module for the Application Support
test delivery team.
 Simplified the test delivery process between the onshore and offshore support teams.

2. Ola Ajiboye CV  +44 (0) 77363648302
Educational Qualification:
B.A.Hons. English, Lagos State University, Lagos, 1995 - 1999
IT Skills and Applications:
Quality Centre
Application Lifecycle Management
Service Now (Incident delivery reporting tool)
Information Technology Infrastructure Library (ITIL) Incident Management process
SAP Customer Relationship Management (CRM)
SAP Industry Specific Solution Utilities (IS-U)
SAP Business Warehouse
SAP Business Objects
SAP NetWeaver Process Integration (PI)
SAP NetWeaver Composition Environment (CE)
Career History
Test Manager – Application Support Test Delivery for British Gas Information Systems (Residential, Business,
Services and Insurance for all SAP Components and critical Non SAP Components) March 2012 – Present
 Primary point of contact into the Application Support Testing Team (BAU) providing testing delivery
services to Senior Stakeholders both within IS and the wider business community for small change and
incident fixes. This includes quality assurance utilizing a combination of 3rd party and internal capabilities.
 Responsibility also includes service management of the BAU factory testing services, providing clear
strategies and operational improvements.
 Leading the support, maintenance, and management of all testing related activities for British Gas industry
leading SAP platforms (CRM/ISU/PI/BW) specifically for the British Gas Residential, Services, and Smart
Metering operations.
 Key stakeholder in the delivery of all new software to the different business units of British Gas Residential,
Business, Services and Smart Metering and Metering Operations. .
 Maintaining internal control QA standards of software delivery including implementation of internal and
external audit points raised by external regulators.
 Ensuring existing controls, policies and procedures in relation to software delivery are kept up to date.
 Providing specialist advice and solutions on correspondence delivery within the whole of the British Gas
business.
 Undertaking management responsibilities including personal development plans and performance reviews
for team members where required and providing the required training for policies and systems
 Building relationships with the various business teams and key stakeholders through the provision of
practical advice and support.
 Maintaining overall cost of service delivery including permanent and 3rd party employees.
 Resource forecast with 3rd party suppliers taking into consideration the demand and complexity of the
change delivery to include the benefits case when contracts require uplift.
 Continued overall responsibility of all correspondence testing deliverables for British Gas Residential,
Services and Smart Metering and Metering Operations.
Test Manager – Correspondence Testing Delivery, British Gas, November 2010 - Present
 Overall responsibility of all correspondence testing deliverables for British Gas Residential, Services and
Smart Metering and Metering Operations.
 Responsible for testing delivery of new correspondence across multiple projects and programmes.
 Collated and prepared reports for senior management on all correspondence processes.
 Co-ordinated technical impact assessments of proposed changes to the correspondence process
landscape.

3. Ola Ajiboye CV  +44 (0) 77363648303
 Responsibility also includes implementing and maintaining an effective testing process that supports the
overall change plan and process.
.
Test Lead, Quality, Assurance & Controls, British Gas, March 2010 to November 2010
 Contributed to the development, implementation and management of robust compliance monitoring plans
towards all phases of testing, including plans, resources, costs, timescales, test deliverable and auditability.
 Responsible for ensuring all testing under my leadership is completed within the test effort estimated and
directly liaised with project stakeholders to confirm validity of test scenarios and take preventative action
when any risks become unacceptable.
 Coordination and managed the planning and performing of the required tests cases within my allocated
project.
 Responsible for selecting the project testing standards for all phases and influencing all parties to conform
to these standards. Also supported the resources, data and infrastructure requirements definition for the
testing required and ensures they are provisioned accordingly
 Ensured traceability between requirements (working closely with Business Analysts)/attributes/test
specification and test execution is verifiable, and adequate records (test evidence) are kept of the test
process and also the quality of the test effort.
 Undertook the required test planning, specification, management, execution and reporting to meet agreed
business and non-functional requirements (where appropriate) within timescale and cost constraints.
 Understood and translated business processes and requirements into the documentation format that best
described quality test procedures.
 Identified and suggested actions to mitigate risks associated with testing phase at risk and proposed
preventative action when risks became unacceptable.
 Responsible for ensuring all software or hardware problems identified during testing are recorded,
documented, analysed, clearly articulated and managed to resolution.
 Responsible for planning and organisation of UAT test execution by the Business Stakeholders.
.