1.
Becoming an Effective Mentor
Olivia Liddell
Cloud Training Specialist at Cloudbakers
@oliravi

2.
Objectives
⬩ Identify strengths that you could offer as a mentor
⬩ Begin building mentoring relationships at work
⬩ Improve your communication skills as a mentor
⬩ Overcome common fears related to mentoring

3.
An effective mentor is someone who...
tiny.cc/effectivementor

4.
Identify skills and strengths
that are specific.

5.
Reflected Best Self Exercise
1. Select 3-5 respondents and ask for feedback:
“I am at my best when…”
2. Identify patterns in their responses
3. Compose your self portrait

6.
Other Questions to Consider
⬩ When did you make a mistake and learn from it?
⬩ What is something that you struggled with at the
beginning of your career?
⬩ If you could go back to the beginning of your career,
what is something that you would do differently?

7.
Informal vs. Formal Mentoring
Informal
⬩ Goals are unspecified
⬩ Mentors and mentees self-select
⬩ Outcomes are usually not tracked
or measured
Formal
⬩ Goals are established
⬩ Mentors and mentees are paired
based on compatibility
⬩ Outcomes are tracked and
measured

8.
Informal mentoring:
Proactively seek out
opportunities to connect.

9.
Informal Mentoring
⬩ Offer support when you can --- but don’t force it
⬩ Be open and approachable, especially to interns and junior
members of your team
⬩ Host an internal speed networking event
⬩ Let the relationship be driven by the mentee

10.
Formal mentoring:
Start with the end goals
in mind.

11.
Formal Mentoring
⬩ Start by defining the purpose and timeline
○ Technical / Career / Leadership
⬩ Determine exactly how the effectiveness of the program will be measured
○ Competency assessments, retention rates, improved job performance
rates, etc.
⬩ Set regular check-in intervals
⬩ Let the relationship be driven by the mentee

12.
Listen before you speak.

13.
Communication Phases
⬩ Active listening
⬩ Paraphrasing
⬩ Clarifying
⬩ Giving feedback

14.
Active Listening
Be mindful of your body language
Be encouraging and open
Be present

15.
Paraphrasing
Restating thoughts from a different angle
“What I hear you
saying is…”
“As I
understand
it, you’re
feeling…”
“It sounds like
you’re saying
that…”

16.
Clarifying
“What do you mean by…”
“Can you tell me more about…”
“How do you feel about…”

17.
Giving Feedback
Consider your mentee’s perspective
Be specific and direct
Offer suggestions and explain why

18.
Acknowledge your mentoring
fears and then create a path
forward.

19.
Lacking Strong Communication Skills
⬩ Offer advice and support to mentees through writing
⬩ Attend meetup events related to your personal and
professional interests
⬩ Don’t overthink it! Remind yourself that you do have
something to offer other people.

20.
Not Enough Time
⬩ Focus more on informal mentoring opportunities
⬩ Ask questions to get clarification about the time
commitment for formal mentoring programs
⬩ Be honest and realistic about how much time and support
you are able to offer

21.
Too Much of a Beginner Yourself
⬩ Focus more on informal mentoring opportunities
⬩ Start with soft skills mentoring
○ Communication, creative thinking, teamwork, time
management, etc.
⬩ Continue to build your skills, and then teach others what
you have learned

22.
Recap
⬩ Identify skills and strengths that are specific.
⬩ Informal: Proactively seek out opportunities to connect.
⬩ Formal: Start with the end goals in mind.
⬩ Listen before you speak.
⬩ Acknowledge your mentoring fears and then create a path
forward.

23.
Becoming an Effective Mentor
Olivia Liddell
Cloud Training Specialist at Cloudbakers
@oliravi