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How can public sector innovation help to meet global challenges?

OECD OPSI conference keynote 2018

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How can public sector innovation help to meet global challenges?

  1. 1. How can public sector innovation help to meet global challenges? Dr Andrea Siodmok, FRSA, Hon DCL Deputy Director, Cabinet Office 19th November 2018
  2. 2. Creating space to innovate Conceptualising the future Channel Shift Systems Steward What next? © LSE 2017© LSE 20172 Dr Andrea Siodmok @AndreaSiodmok
  3. 3. HM Treasury © LSE 2017© LSE 20173 Andrea Siodmok @AndreaSiodmok HM Treasury Policy Lab and Open Innovation Teams
  4. 4. Government design labs © LSE 2017© LSE 2017© LSE 20174 Dr Andrea Siodmok @AndreaSiodmok
  5. 5. Innovation © LSE 2017© LSE 2017© LSE 20175 Dr Andrea Siodmok @AndreaSiodmok
  6. 6. Intelligent choice to sense making © LSE 2017© LSE 2017© LSE 20176 Dr Andrea Siodmok @AndreaSiodmok Design for policy requires the emergence of “the sense- making public manager” - From resisting to embracing complexity - From problem-solving to envisioning new futures - From a system focus to citizen-centricity - From unilateral action to shaping new alliances - From facilitation to stewardship - From policy-as-strategy to policy-as-impact Christian Bason (ed), 2014, Design for Policy.
  7. 7. What is the role of Government in supporting innovation?
  8. 8. Styles of Govt intervention Providing and commissioning services Laws Regulation Funding, taxes, tariffs and subsidies Procurement, purchasing and buying powers Leading, influencing and informing Stewardship Large scale intervention Low level intervention
  9. 9. Leader Regulator Funder Provider Steward Customer Legislator Framing, piloting and market forming Acting in mature markets and policy ecosystemsEarly stage intervention Scaling, mainstreaming and market building Strategy and skills planning Prepare for changing workforce demands and consequences of change. Fiscal incentives Direct finance to stimulate new thinking that can drive future opportunities. Governance Ensure regulation supports the conditions for change and delivers the policy intent. Reformer Establish legitimacy, harnessing political will for change. Educating and informing Ensure regulation is sufficiently agile and permissive to enable innovation. Grants and subsidies Incentivise behaviour change through grants or other incentives Building regulatory environment Ensure regulation enables the intended policy outcomes. Service provider Provide services directly or indirectly through funding and target setting. Agenda setting Build awareness and confidence in new opportunities by providing thought leadership Innovator Create test beds, sandboxes and trials in real world settings. Encourage voluntary codes Self-regulation, without legislating, allowing for greater flexibility. Early adopter Explore, experiment and trial new opportunities with strategic value. Collaborating Providing platforms for citizens to protect vested rights and interests. Platform provision Scale up proven ideas through existing infrastructure and public services. Compliance Support enforcement and harmonise regulatory compliance environment. Choice architect ‘Nudging’ behaviour so that the default is both attractive and easy. Convening power Applying government’s convening power to draw together expertise. Connecting networks Fostering a nexus where government, experts and citizens can co-create change. Champion Build a case for change and alliances for action. Co-producing Co-deliver by steering different actors from across the system to deliver outcomes. Standard setting Develop standards for data collection and presentation. Intelligent customer Utilise public procurement to encourage investment and innovation. Catalyst Review, identify and prioritise key opportunities with strategic value. Consumer, and supply-chain, protection Protection of consumer rights and upholding of standards. White papers & draft bills Publish proposals for consultation and pre-legislative scrutiny. Primary and Secondary Law Support a bill through parliament and enact legislation Green papers Publish proposals for discussion with stakeholders and the public. Amend rules Statutory Instruments: rules, orders, created by delegated authorities (e.g. Secretary of State). Styles of government intervention* * Examples of different formal and informal powers and levers for government policy-makers Government as a...
  10. 10. Conceptualising the future
  11. 11. 11 Dr Andrea Siodmok @AndreaSiodmok
  12. 12. Internet of value/s Andrea Siodmok 201712 Dr Andrea Siodmok @AndreaSiodmok
  13. 13. Mystery-heuristic-algorithm
  14. 14. Channel Shift
  15. 15. Government Digital Service © LSE 2017© LSE 2017© LSE 201716 Dr Andrea Siodmok @AndreaSiodmok
  16. 16. Attracting Talent © LSE 2017© LSE 201717 Dr Andrea Siodmok @AndreaSiodmok
  17. 17. Systems steward
  18. 18. Stewardship © LSE 2017© LSE 2017© LSE 201719 Dr Andrea Siodmok @AndreaSiodmok
  19. 19. Challenge Ecosystem © LSE 2017© LSE 2017© LSE 201720 Dr Andrea Siodmok @AndreaSiodmok
  21. 21. POSITIVES Passionate Empathic Resourceful Benevolent Resilient Entrepreneurial Purposeful Trusted Scalable Adaptable Efficient Ingenious Democratic Accountable Civic Adapted from Nick Jankel
  22. 22. Smart Shipping Speculative Design
  23. 23. 30
  24. 24. 31 Best Practice Next Practice Business as Usual (BAU) Business as Unusual (BAUu) Thinking inside the box Thinking outside the box Return on investment Return on ideas Imitation Innovation Retrospective Prospective / Proactive Archetype / Protocol Prototype / Provotype ‘Finding the free lunch’ ‘Foraging’ Descriptive - The ability to understand something only after it has happened or developed. Prescriptive - The capacity to create an overview of something beyond the bounds of the present combining various external data Checklists / Conforming to SOPs ‘Rule of thumb’ Solution is fixed Solution and problem co-evolve Well documented / known KPIs Lean analytics For a comparison of prototyping and RCTs see Kimbell, L. 2017. Experimentation by Design. Presentation at Danish Design Centre, Copenhagen.
  25. 25. Exciting times Hybrid teams Boundary spanners Beware of ‘horizontal hostility’ Liminality Learning & wayfinding Recognition and rewards © LSE 2017© LSE 201732 Dr Andrea Siodmok @AndreaSiodmok