Final pasquale genova resume_with_coverletter_revision1_081409_0_units
1. PASQUALE GENOVA, MBA 39 Trella Terrace
Clifton, NJ 07013
I am aggressively seeking employment opportunities that will enable me to reach my goals as a top performing professional.
I strongly believe my determination, drive, attitude, enthusiasm and the desire to succeed can make a significant contribution to
My primary objective is to exercise my abilities and 20 years of sales experience to their maximum potential. My experience over
the past 7 years working as a Manager at Lexus of Englewood provides a solid foundation for working with consumers, small
businesses, large and government corporations. Working as a Manager has enabled me to gain the knowledge in the processes of
training, motivating, obtaining goals as well as achieving a successful level of profitability.
As a creative team player, I am able to adapt to changes and different situations easily. The most important element of my
success is my communication skills. I am also a listener who is able to interpret the needs, wants and desires of the customer, and
efficiently act upon each situation. Moreover, I am loyal, dependable, self motivated individual with a positive mental attitude.
This coupled with a strong eagerness to learn, as well as to teach will enable me to direct my energies toward a successful career.
With every confidence that I can compliment and enhance your organization, I would recommend a meeting to discuss my
qualifications and your needs in further detail. I can be reached at (201) 738-1819. I know I can be a valuable, resourceful asset to
complement your team. I look forward to hearing from you. Thank you for your consideration, I am,
2. PASQUALE GENOVA, MBA
39 Trella Terrace
Clifton, NJ 07013
AUTOMOTIVE SALES MANAGEMENT
Extensive background in dealership management with a focus on driving revenue, growth and profitability to meet financial
Plan, organize, coordinate and measure the activities of new vehicle sales department.
STRATEGIC PLANNING Forecast vehicle requirements by department for 90 day sales period. Project monthly unit
sales and gross profit.
HUMAN RESOURCES Project staffing needs, design compensation plans, and evaluate performance of sales
consultants. Reviewed weekly commission sheets, productivity vs forecast reports, and profit
performance for each sales consultant.
STAFF DEVELOPMENT Develop and challenge sales consultants to meet or exceed monthly objectives for client
traffic, closing ratios, time efficiency, prospecting, unit sales, and income. Reviewed past
performance and developed plans of action. Conducted sales meetings and provide
continuous on the job training.
MARKETING Contributed to short and long term advertising strategies, sales and lease promotional
programs and marketing initiatives.
INVENTORY CONTROL Maintained and balance new car inventory. Establish programs for moving new vehicles
over 60 days. Comply with Lexus Standards for displaying, merchandising, and maintaining
new vehicles. Maintain dealership demonstrators.
CUSTOMER SERVICE Enforce strict customer service procedures to ensure high level of customer satisfaction and
client retention. Resolved customer issues personally to avoid escalation to senior
management. Monitored sales people in following up with prospective, delivered and
Areas of Automotive Expertise
Sales Operations Management Training & Development
Automotive Finance Automobile Appraisals
Inventory Management Marketing & Advertising
EXPERIENCE LEXUS OF ENGLEWOOD 06/07 – Present
General Manager, Director of Business Development, General Sales Manager ,
Accountable for attaining dealership profitability, customer retention objective, new car sales
goals and $10 million in new car inventory. Plan, motivate and coordinate the activities of 20
professionals on the sales and finance team. Responsible for monthly and annual sales, profit
and expense forecasting, best practices, business planning, trade – in appraisals and
Increased new car volume ranking in top ten in district and top 50 in nation.
Established the finance department that generated additional profit.
Reduced aged inventory by 50%.
Initiated internet e-commerce, trained internet manager & continually updated website.
Increased the CSI (Customer Satisfaction Index) and won “Elite of Lexus Award”, 2006,
2007 and 2008.
Hired, trained & motivated sales consultants.
3. LEXUS OF MANHATTAN 08/97 – 06/07
General Sales Manager
Directed sales, inventory and wholesale operations for more than $10 million in inventory. Supervised
15 sales consultants, 2 finance managers, owner retention, internet and business development
departments to achieve 200 retail sales per month. Negotiated all deals from inception to close to
maximize sales consultants closing ratio. Reviewed, appraised and adjusted all vehicle appraisals.
Proficient in all sales cycle phases from lead generation, presentation to negotiation, closing and
follow-up. Excel in training & motivating teams to outperform.
Increased gross and volume revenue while decreasing expenditures.
Elevated new car departments ranking in volume from 22 to 10, thereby increasing profit
Increased finance penetration and profits.
Eliminated aged inventory to improve cash flow, update inventory choices & increase revenue
Established new standards of performance, quality and customer delivery department.
Achieved a 60% customer loyalty/repeat business rating against industry average.
BOB CIASULLI LEXUS 06/92 – 08/97
General Sales Manager
Top – Performing Sales Professional with a record of always exceeding sales, profit, and market share
goals. Proven ability to identify and capitalize on sales opportunities. Strong planning, prospecting,
presentation and sales skills along with persistence and commitment to goal achievement.
Managed 15 sales consultants and support and finance staff.
Recruited, hire, train & supervise and evaluate performance against objectives.
Created and piloted the company’s first formal sales training program.
Led sales team to outstanding performance projecting 1 million – over goal in 1996.
Developed and implemented annual and quarterly action plans to allow consultants to set goals
and evaluates progress. Monitor results on a quarterly basis.
BANCA DI ROMA 1/88 – 05/92
Vice President, Auditing
Broad range with knowledge and skills in financial activities, including auditing, financial control,
budget management and reporting processes. Skilled trainer, mentor, and motivator for diverse groups
of individuals; recognized by upper manager for the ability to excel as a leader. Disciplined, meticulous
approach to financial and accounting tasks; maintain the highest level of professional and personal
ethics. Excellent technology background.
CHASE MANHATTAN BANK 08/73 – 12/87
Vice President, Auditing
2nd Vice President
Directed audit engagements of banking subsidiaries and branch facilities. Supervised and trained
auditing staff to examine and evaluate bank operations to assess the level of compliance with
regulatory policies and managements procedures and directives. Supervised and evaluated
performance of 98 audit staff members. Assigned and scheduled work. Directed staff with regard to
audit procedures, review & implementation of audit report. Reviewed audit report findings with senior
EDUCATION Long Island University 1976
Master of Business Administration
Pace University 1972
Bachelor of Business Administration