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Just Culture Handout - PSOW 2015

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Just Culture Handout - PSOW 2015

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Just Culture Handout - PSOW 2015

  1. 1. Assume Good Intent Just Culture –Not Blame.  Also not carefree.  A just culture has zero tolerancefor reckless behavior.
  2. 2. Suzanne Martens, MD, FACEP, MPH, EMT PSOW 2015 Just Culture References: 10 Steps to Conducting an Internal Investigation EMS World 5-12 Building Accountability in EMS EMS World 4-14 Just Culture Clinical Incident Reporting, Investigation and Resolution San Mateo Co EMS – AMR Curious Leadership EMS Insider 2014-11 Due Process by James Page; Prehospital Systems and Medical Oversight 3rd ed. available by permission to WI EMS medical directors “To Err Is Human” Errors in EMS, Patient Safety, Just Culture [slide set] Paul S. Rostykus, MD, MPH Jackson County EMS Supervising Physician Just Culture in EMS NAEMT position statement Just Culture position statement American Nursing Association 2010 website Patient Safety and the “Just Culture” [2007slide set] David Marx, JD President, Outcome Engineering, LLC The Just Culture Community Progressive Discipline EMS Insider 9-11 Recommendations for Creating an EMS Culture of Safety JEMS 5-13 Stop punishing employees for mistakes JEMS 1-13 Just Culture Strategy for a National EMS Culture of Safety NEMSAC 10-03-13 Just Culture p35-39 The Association Between EMS Workplace Safety Culture and Safety Outcomes Prehosp Emerg Care 2012 The Seven Window Counseling Process EMS World 2014-11 Just Culture