This webinar discussed how boards can use the Measuring and Monitoring for Safety framework. Abigail Harrison and Francine Thorpe shared their experience implementing the framework with boards in Greater Manchester, England. They explored developing tools to measure safety culture, building measurement systems to assess whether care is getting safer, and creating environments to facilitate safety improvements. Dr. Ross Baker then discussed how the framework can help boards better understand safety issues, align strategic and operational safety approaches, and encourage a change in how leaders think about patient safety. The webinar aimed to show boards how to shift their focus from performance to improvement and continually learning about safety.

1. How can your Board use the
Measuring and Monitoring
for Safety Framework?
Wednesday, June 21, 2017
10:00 am MST / 12:00 pm EST

2. Abigail Harrison
Associate Director, Digital
and Innovation, Haelo
Francine Thorpe
Director of Quality &
Innovation, NHS Salford
Clinical Commissioning
Group (CCG)
Dr. G. Ross Baker
Professor, Institute of
Health Policy, Management
and Evaluation, University
of Toronto
Speakers

3. Agenda
• Abigail Harrison and Francine Thorpe will reflect
on their experience with the Measurement and
Monitoring of Safety Framework
• Discussion led by Ross Baker
• Ross Baker on how Canadian boards can use the
Measuring and Monitoring for Safety Framework

4. Making Safety Visible
Learning from the exploration of the
‘Measurement and Monitoring of Safety’
framework with boards in Greater
Manchester, England
#Makingsafetyvisible

5. Safety is a whole system issue…

7. Vincent, Burnett and Carthey (2013)
Past Present Future

8. Past Present Future

9. Past Present Future

10. Past Present Future
From lagging to leading

11. The key is bringing it all together…

12. Develop a tested tool to enable
units to understand and improve
their safety culture
Build a measurement system to
answer the question “is health and
social care getting safer in
Salford?”
Creating an environment which
will facilitate development and
spread of safety improvements
Aim: to collaboratively produce
and test a roadmap by 2018 for
Salford to become the safest
health and social care system
Our goal: Salford will be the safest health and social care
system in the UK by 2022
Share learning and build
evidence-based change packages
to improve patient safety in
priority areas

13. Encouraging a bold change in how our
leaders think about safety

14. Recognising that we’re living in the past…

15. Moving from performance…
to improvement…

16. ‘Are we safe?’
‘What can we learn about safety’
‘Are we improving?’
Changing the question…

19. Assurance Inquiry

20. Thank You
#Makingsafetyvisible

21. Ross, Abigail and Francine

22. Dr. Ross Baker
How the Framework can
form board understanding
and help align strategic and
operational approach to
patient safety

23. Questions and Answers

24. Poll

25. Call Recordings
Introduction of the Measuring and Monitoring of Safety (Vincent) Framework to Canada
• January 30, 2017
• http://www.patientsafetyinstitute.ca/en/toolsResources/Pages/Measuring-and-
Monitoring-of-Safety-Vincent-Framework.aspx
Implementing the Vincent Framework at the Frontline
• February 23, 2017
• http://www.patientsafetyinstitute.ca/en/toolsResources/Pages/Implementing-
the-Vincent-Framework-at-the-Frontline-2017-02.aspx
How can your Board use the Measuring and Monitoring for Safety Framework?
• June 21, 2017
• Recording and slides available in 5-7 days
• http://www.patientsafetyinstitute.ca/en/toolsResources/Measure-Patient-
Safety/Pages/default.aspx

26. Virginia Flintoft
Vflintoft@cpsi-icsp.ca
416-946-8350
Anne MacLaurin
AMaclaurin@cpsi-icsp.ca
902-315-3877
Contact
SHIFT to Safety
http://www.patientsafetyinstitute.ca/en/About/Programs
/shift-to-safety/Pages/leader.aspx