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PATRICIA BELL, MSW, LSW
PO Box 3014 * Gardena, CA* 90247
patricia_bell@att.net (216) 254.1555
PROFESSIONAL PROFILE
Self-motivated Social Services professional with over 20 years of relevant experience and
pertinent education. Detail–oriented individual who exemplifies professionalism, and an
ability to manage multiple projects and tasks at any given moment. Strong written and
verbal communication skills. Highlighted leadership qualities and the ability to work with
and manage individuals from varying backgrounds while promoting team values, and
improving program effectiveness and efficiency.
PROFESSIONAL EXPERIENCE
CATHOLIC CHARITIES – Cleveland, Ohio 2012 to 2016
Program Director
Responsible for development, implementation, and management of a comprehensive work
readiness program which offered programming to TANF families losing cash assistance and/or
food stamps and engaged clients in allowable sanction compliance activities so that they
succeeded with either re-instating their eligibility for OWF cash or with their longer term
employment goals.
Provided periodic program budget estimates, grant preparation/oversight, program
documentation, and report preparation.
Supervised staff of seven (7) in areas of administration, outreach, intake, case management,
training, and follow up.
Delegated and monitored staff responsibilities and evaluated employee performance.
Initiated personnel actions such as recruitments, selections, promotions, and disciplinary or
dismissal measures.
Maintained collaborative relationships with a wide variety of community and government
organizations, including Veteran Affairs,local businesses, and other Veteran and civic
organizations.
Provided short-term crisis oriented counseling and facilitated groups.
Job Developer/Job Readiness Instructor
Instructed in job seeking and life skills, application procedures, resume writing, interview
preparation, job retention skills and work ethics and attitudes.
Assisted participants in preparing job search portfolio; facilitated job search/career workshops
presentations, and career fairs.
Initiated and maintained ongoing personal contacts with a variety of community, business,
industry representatives and job placement/training agencies to promote programs for
participant placement.
Made cold calls to potential employers, researched Internet,collaborated with staffing agencies,
and solicited various other resources for job leads.
Participated in outreach and recruitment activities by coordinating and attending job fairs.
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Developed employment opportunities for hard-to-place clients, e.g.,ex-offenders, recovering
substance abusers,developmental disabilities and public assistance recipients.
Increased agency job placement numbers by 74 percent in one year.
Developed and maintained collaborative relationships with businesses to identify jobs that
pay competitive wages and have long-term retention and career advancement potential.
THE PHE’BE FOUNDATION – Cleveland, Ohio 2004 to 2011
Program Manager
Planned, developed, and implemented the delivery of program services within financial literacy
principles and practices to best meet the needs of low and moderate income participants.
Oversaw and coordinated program activities utilizing established policies and procedures of
organization and contracted agencies.
Prepared regular and timely tracking and outcome reports including updates and observations about
program implementation, adjustments and achievements.
Conducted organizational community development, outreach and awareness, financial education and
advocacy, job readiness and placement.
Assisted Board of Directors in the development and implementation of resources including, but not
limited to, assisting with fundraising activities, preparing marketing plans, and developing grants
and corporate giving proposals.
MIRACLE HOUSINGAND DEVELOPMENT CORP. – Cleveland, Ohio 2003 to 2007
Housing Coordinator/Manager
Provided individualized case management for 400 residents, including elderly, adults with
disabilities, and families, while providing excellent customer service.
Prepared leases and move-ins, created marketing materials for property, assisted in litigation for
non-payment and other lease violations, inspected units, and worked to resolve tenant issues.
Communicated with the tenant Task Force and other community organizations and groups to bring
resources,information, and services to residents.
Worked in collaboration with the management team to identify and address lease violations, social
service needs, and concerns from the community.
Supervised, trained, and recruited staff and volunteers.
Addressed mental health, substance abuse, and quality of life issues with residents and provided
resources.
Brought events, resources,and opportunities to the site, supporting and enhancing the mission of
the association.
Developed and wrote grants to secure funding.
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EDUCATION
CLEVELAND STATE UNIVERSITY – Cleveland, Ohio 05/2016
Master of Social Work – GPA 3.9
CLEVELAND STATE UNIVERSITY – Cleveland, Ohio 12/2013
Bachelor of Social Work - GPA 3.5 (Cum Laude Honors)
MILITARY
UNITED STATES AIR FORCE (Honorably Discharged) – George AFB, Victorville, CA
Financial Management Specialist
LICENSES/CERTIFICATIONS
Licensed Social Worker (State of Ohio) 2014
Licensed Real Estate Agent (State of Ohio) 2004
PROFESSIONAL AFFILIATIONS
National Association of Social Workers (NASW)
Phi Alpha National Honor Society (Lifetime Member)
Northeast Ohio Coalition for the Homeless (NEOCH) – Member/Volunteer
Re-Entry Leadership Coalition - Member
The Phebe Foundation (Financial Literacy) – Advisory Committee Member
Cleveland State University Alumni
Community Outreach/Neighborhood Watch