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Paul Turk_CV ...

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Paul Turk_CV ...

  1. 1. PAULMICHELTURK A highly experienced Operations Director in the field of retail hospitality and leisure. Experience of running high volume markets , QSR, food retail and fast casual dining. I specialise in business turnaround and have a flair for brand concept development and brand re positioning or offer evolution. A proven operator with excellent financial management controls, strategic development skills and a very hands on approach. A people focused individual with high energy levels, passion and enthusiasm to succeed. Fully P&L accountable and experienced in managing large operational teams and also the following support functions; Marketing, Human Resources, Training, Commercial and Risk Management,equipment , quality insurance ,purchasing . Complete Management of a large organization. April 2014 to Date Operations Manager Global Group Hospitality, Abu Dhabi, UAE Job Description: • Working with the group (Al Hail Company& GDG) on bringing international food brands to Middle East area. • More than 27 years’ experience QSR & Fast Casual restaurant ,25 years’ experience in worlds # 1 brand (McDonald’s) in France, UAE, Qatar, Reunion Islands, Montreal Canada. 2013 – 2014 General Manager Mc Donald’s Canada, Montreal Job Description: • Managing the company operating 4 restaurants and 10 under development operated by Franchisee. Age: 48 years old Nationality: French / Lebanese Birthday: May 6, 1967 Marital Status: Married Mobile: UAE : 00971567452574 France : 0033642676386 Email ID : Curent Location: Abu Dhabi, U.A.E. Languages: Arabic, French and English PAUL MICHAEL TURK CAREER PROFILE PROFESSIONAL EXPERIENCES: CAREER SUMMARY
  2. 2. • Direct reports include 2 Operations Consultants, 1 HR Consultant 1 Training Consultant, IT, and Equipment, Quality Assurance, Finance and Purchasing departments. 2012 – 2013 Managing Director La Reunion Islands (Mc Donald’s Internationnal) Job Description: • Operating and managing 7 Stores 2008 – 2012 Assistant General Manager Mc Donald’s Qatar Job Description: • Operating 30 Stores • Built 21 stores and successfully launched breakfast & delivery service, incharge direct for departement (operations, Training, Quality, purshasing, HR, equipment , construtions). 2007 – 2008 Operations Director Mc Donald’s, France Job Description: • Managing 19 stores 1994 to 2007 Operations Director Mc Donalds, Emirates – UAE Job Description: • Build operations for more than 50 stores and managing more than 1200 staff incharge direct for departement (operations, Training, Quality, purshasing, HR, equipment, construtions). 1989 to 1994 - Store Manager Mc Donald’s, France Job Description: • High Volume Store • Build and successfully managed more than 100 stores in the Gulf Region. • Successfully launched various operation platforms for McDonald’s brand in the Gulf region • Successfully launched Breakfast initiative in UAE and Qatar • Successfully launched Delivery Service in Qatar • Implemented the new operating platform Made For You in the UAE and Qatar. • Recruitment of staff from Asian countries over 20 years. • Introduced new POS system in McDonald’s UAE and Qatar ACHIEVEMENTS
  3. 3. • President Awards for McDonald’s Qatar 2010 • Outstanding Operations Director for the Middle East and Africa 2004 • Outstanding Operations Manager for the Middle East and Africa 2001 • Outstanding Operations Consultant for the Middle East and Africa 1997 • Achieved Key Development of the Country and Successful Restaurant Openings • APMEA Ops- People Workshop – Kuala Lumpur, Malaysia • March 2010; MEA Ops-People Workshop – Egypt • 2008; McDonald’s Worldwide Convention – Orlando, Florida • December 2008; Country Certified MFY, 1st Certified Store • March 2008; Global ROIP Train the Trainers Workshop • October 2007; Cargil Oil Training • Operation Consultant Course – McDonald’s Hamburger University • 2004; IT Training McDonalds Corporation – Thailand • 2002, 2003,2004, 2006; HR Training Malaysia • 2000; Managing the Organization – Hamburger University – USA • 1998; Advance Equipment Class – Athens, Greece • 2010; Purchasing class –Turkey • Distributions Class May 2008- Kuwait 1986 Bachelor of Mathematics, University de Sciences Angers France 1989 – 1991 Basic Management Course (Diploma), Intermediate Operations Course,-McDonald’s Corporation, France 1992 Bachelor of Hamburgerology (Advance Operations Course) – McDonald’s Hamburger University – Oak Brook, Illinois, USA, 2000 Head of the organization Course University – Oak Brook, Illinois, USA, 2003 Restaurant Leadership Practices Course (Diploma) – McDonald’s Hamburger University AWARDS AND RECOGNITION TRAININGS EDUCATIONS