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[INFOGRAPHIC] Empowering Employees: Nearly All Employees Want DIY HR Tools, Many Employers Fall Short

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According to a Paychex study, 73% of U.S. workers today desire employee self-service tools, yet still approximately half of employers are not meeting the need.

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[INFOGRAPHIC] Empowering Employees: Nearly All Employees Want DIY HR Tools, Many Employers Fall Short

  1. 1. The employer portion of the Paychex Small Business Survey was administered by Bredin, a third-party research firm specializing in small business. The survey was conducted online between November 17, 2017 and November 23, 2017 and polled 257 principals of U.S. companies with 1-500 employees. Paychex also polled 404 full-time U.S. workers in businesses with less than 1,000 employees. The survey was conducted online via SurveyMonkey Audience between November 21, 2017 and November 29, 2017. NEARLY ALL WORKERS WANT HR SELF-SERVICE, BUT NOT ALL EMPLOYERS ARE MEETING THAT NEED EMPOWERING EMPLOYEES: Meet Today’s Independent Workforce 73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73%73% 70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70%70% 65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65%65% 46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46%46% of employees require an employer today to offer a high-level of HR self-service. Update personal information, with 2-19 employees Employee self-service adoption today largely correlates with business size: with 20-99 employees with 100-500 employees Manage PTO, Download/view payroll information, Report time worked, View schedule. TOP 5 tasks employees want to accomplish themselves: Some Employers Still Missing the Self-Service Boat 53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%53%of business owners DO NOT offer any employees self-service. Growing businesses that want to compete for talent need to embrace technology. 80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80%80% want to accomplish these tasks online.