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1 de 7
Multi-Channel Marketing
Pete Banicevic
A Successful Marketing Campaign:
Marketing In Todays World
What is the ideal way for a business to connect with
it’s customers?…
Solutions
• Integrate and track all
your marketing efforts
• The right content at the
right time with the right
media to the right
customer
• Innovative promotions to
drive customer activity
Increased Activity
• Ticket sales
• Merchandise sales
• Strong long-term
relationships with fans
• Fruitful relationships with
partners and sponsors
• Better efficiency (save
time and costs)
Integrated Cross-Channel Marketing
(Sports Franchise Example)
Reduce friction between your brand/product and the
customer
Capture the customer in the moment
Off-line methods to create on-line goals and vice
versa
How…
What
happens to
the Bottom
Line?
Build
1
Launch
2
Monitor
3
Report
4
The Ultimate Solution:
Rinse and Repeat
ENGAGE RETAIN GROW CUSTOMER VALUE 
GROW THE COMPANY
Essentially…

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Multi-Channel Marketing: The Right Content at the Right Time

Notas del editor

  1. Transition from slide 2. Cross-Channel marketing encompasses all three aspects of marketing. These variables are meant to be tweaked on a regular basis based on past results.
  2. Understand everything you can about themand their activities (who what where when why). Touch your customers using social media, mobile devices and allow your customers to connect . Sports fans are especially driven by emotion, excitement and experiences.
  3. Cross-channel marketing is about making all media channels work together to drive better results and provide a better experience for today’s consumer
  4. BC lions using a compelling call to action on a poster (Text to win season tickets and 1 on 1 QB training with Travis Lulay) Directing the customer to a mobile landing page after SMS.
  5. Close – Design, location based marketing
  6. enthusiasm from the belief in your product, customer can pick it up one of the most important things. I’ve been speaking to and building relationships with marketing leaders within companies, competitive