Volunteering and volunteers
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Workshop by Peter Cox on using volunteers effectively in a charitable organisation for the Crimestoppers Annual Conference in Cardiff.
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Volunteering and volunteers
- 1. Crimestoppers UK Conference 2005, Cardiff Peter D Cox TMPL Consultants www. tmpl-online.co.uk www.peterdcox.me.uk
- 2. Making the difference - for me and my community
- 4. ? Why volunteer? What’s in it for me? What’s in it for my community? Can I do it better? Can we find more volunteers? How do we lead our Crimestoppers team? how do we make the difference?
- 6. Let’s think about it
- 7. Let’s think about it What makes me volunteer to work for Crimestoppers?
- 8. Let’s think about it What makes me volunteer to work for Crimestoppers? What do I get out of it - ‘What’s in it for me’ (WIFM)?
- 9. Let’s think about it What makes me volunteer to work for Crimestoppers? What do I get out of it - ‘What’s in it for me’ (WIFM)? How does Crimestoppers benefit from my volunteering?
- 10. Let’s think about it What makes me volunteer to work for Crimestoppers? What do I get out of it - ‘What’s in it for me’ (WIFM)? How does Crimestoppers benefit from my volunteering?
- 11. Let’s think about it What makes me volunteer to work for Crimestoppers? What do I get out of it - ‘What’s in it for me’ (WIFM)? How does Crimestoppers benefit from my volunteering?
- 12. Let’s think about it What makes me volunteer to work for Crimestoppers? What do I get out of it - ‘What’s in it for me’ (WIFM)? How does Crimestoppers benefit from my volunteering?
- 14. Why do people volunteer?
- 15. Why do people volunteer? help the less fortunate children, the ill, elderly
- 16. Why do people volunteer? help the less fortunate children, the ill, elderly campaign for change environmental pressure group, abolish land-mines
- 17. Why do people volunteer? help the less fortunate children, the ill, elderly campaign for change environmental pressure group, abolish land-mines because of WIFMs ....
- 19. So, what is in it for me?
- 20. So, what is in it for me? friendship,
- 21. So, what is in it for me? friendship, being part of a community
- 22. So, what is in it for me? friendship, being part of a community learning new skills
- 23. So, what is in it for me? friendship, being part of a community learning new skills facing new challenges
- 24. So, what is in it for me? friendship, being part of a community learning new skills facing new challenges gaining recognition
- 25. So, what is in it for me? friendship, being part of a community learning new skills facing new challenges gaining recognition enjoying myself
- 26. So, what is in it for me? friendship, being part of a community learning new skills facing new challenges gaining recognition enjoying myself ..... making a difference
- 27. What’s in it for Crimestoppers? You tell me!
- 28. Figures from Active Communities report, July 2004
- 29. I’m in good company .... Figures from Active Communities report, July 2004
- 30. I’m in good company .... More than 20 million in the UK are involved on their community Figures from Active Communities report, July 2004
- 31. I’m in good company .... More than 20 million in the UK are involved on their community Over 11 million are involved in ‘formal’ volunteering (ie once a month or more) Figures from Active Communities report, July 2004
- 32. I’m in good company .... More than 20 million in the UK are involved on their community Over 11 million are involved in ‘formal’ volunteering (ie once a month or more) In 2003 volunteers were worth £42.4 bn Figures from Active Communities report, July 2004
- 33. I’m in good company .... More than 20 million in the UK are involved on their community Over 11 million are involved in ‘formal’ volunteering (ie once a month or more) In 2003 volunteers were worth £42.4 bn Figures from Active Communities report, July 2004
- 34. I’m in good company .... More than 20 million in the UK are involved on their community Over 11 million are involved in ‘formal’ volunteering (ie once a month or more) In 2003 volunteers were worth £42.4 bn 2001 2003 Figures from Active Communities report, July 2004
- 35. I’m in good company .... More than 20 million in the UK are involved on their community Over 11 million are involved in ‘formal’ volunteering (ie once a month or more) In 2003 volunteers were worth £42.4 bn 2001 2003 Figures from Active Communities report, July 2004
- 36. I’m in good company .... People Value £bn More than 20 million in the UK are involved on their community Over 11 million are involved in ‘formal’ volunteering (ie once a month or more) In 2003 volunteers were worth £42.4 bn 2001 2003 Figures from Active Communities report, July 2004
- 37. Figures from Active Communities report, July 2004
- 38. Formal volunteers - like you Figures from Active Communities report, July 2004
- 39. Formal volunteers - like you organise or help run an activity or event (57% of formal volunteers) Figures from Active Communities report, July 2004
- 40. Formal volunteers - like you organise or help run an activity or event (57% of formal volunteers) raise and handle money (54%) Figures from Active Communities report, July 2004
- 41. Formal volunteers - like you organise or help run an activity or event (57% of formal volunteers) raise and handle money (54%) lead a group or be a member of a committee (40%) Figures from Active Communities report, July 2004
- 42. Formal volunteers - like you organise or help run an activity or event (57% of formal volunteers) raise and handle money (54%) lead a group or be a member of a committee (40%) give other practical help (32%) Figures from Active Communities report, July 2004
- 43. Formal volunteers - like you organise or help run an activity or event (57% of formal volunteers) raise and handle money (54%) lead a group or be a member of a committee (40%) give other practical help (32%) By ethnic group more likely to be white (29% of ethnic group) or black (27%) than Asian (23%) or Chinese/other (17%) Figures from Active Communities report, July 2004
- 46. Crimestoppers and volunteers there are over 600 formal volunteers helping crimestoppers
- 47. Crimestoppers and volunteers there are over 600 formal volunteers helping crimestoppers it is led by a Board of Trustees
- 48. Crimestoppers and volunteers there are over 600 formal volunteers helping crimestoppers it is led by a Board of Trustees they support and work with a team of managers
- 49. Crimestoppers and volunteers there are over 600 formal volunteers helping crimestoppers it is led by a Board of Trustees they support and work with a team of managers In “an alliance to fight crime”
- 52. Let’s talk Vision Think about yourself and Crimestoppers now
- 53. Let’s talk Vision Think about yourself and Crimestoppers now Imagine yourself in five years time - what will Crimestoppers be doing then? - and what will you be doing for it?
- 54. Let’s talk Vision Think about yourself and Crimestoppers now Imagine yourself in five years time - what will Crimestoppers be doing then? - and what will you be doing for it? Think about it for a while, then get in a huddle (that’s four or five people!) and brainstorm the words
- 55. Let’s talk Vision Think about yourself and Crimestoppers now Imagine yourself in five years time - what will Crimestoppers be doing then? - and what will you be doing for it? Think about it for a while, then get in a huddle (that’s four or five people!) and brainstorm the words Then we’ll share ...
- 57. VISION
- 58. Crimestoppers aims to become the most VISION effective crime-solving tool in the country and to be perceived as such by communities and stakeholders. We will continue to reassure the public by increasing detections, therefore reducing crime and disorder and the fear of crime. We will engage the public in our activities, promoting active citizenship.
- 59. Sources - Unesco
- 60. Why is volunteerism important? Sources - Unesco
- 61. Why is volunteerism important? Volunteers are in themselves good for society Sources - Unesco
- 62. Why is volunteerism important? Volunteers are in themselves good for society They are part of our ‘social capital’ Sources - Unesco
- 63. Why is volunteerism important? Volunteers are in themselves good for society They are part of our ‘social capital’ Societies rich in social capital have rates of crime lower truancy rates less inter-racial conflict and higher economic growth Sources - Unesco
- 66. Let’s identify our communities Which communities do you belong to?
- 67. Let’s identify our communities Which communities do you belong to? How do you engage with each of these communities?
- 68. Let’s identify our communities Which communities do you belong to? How do you engage with each of these communities? Why do you belong to these communities?
- 69. Let’s identify our communities Which communities do you belong to? How do you engage with each of these communities? Why do you belong to these communities? What leadership roles do you take on in these communities?
- 70. Let’s identify our communities Which communities do you belong to? How do you engage with each of these communities? Why do you belong to these communities? What leadership roles do you take on in these communities?
- 72. Discuss in pairs
- 73. Discuss in pairs What common factors are there in your communities?
- 74. Discuss in pairs What common factors are there in your communities? What types of leadership contribute to communities?
- 75. Discuss in pairs What common factors are there in your communities? What types of leadership contribute to communities? What matters in community involvement - for Crimestoppers especially?
- 77. Doing more of what’s needed
- 78. Doing more of what’s needed Maximising impact
- 79. Doing more of what’s needed Maximising impact Maximising volunteers more of the same more of different
- 80. Doing more of what’s needed Maximising impact Maximising volunteers more of the same more of different Managing what we’ve got The right people for the right jobs Reward for volunteers
- 82. The virtue of volunteering
- 83. The virtue of volunteering We satisfy ideological reasons and fill our time
- 84. The virtue of volunteering We satisfy ideological reasons and fill our time It gives us social context, allows us to exercise our competence and makes us feel useful
- 85. The virtue of volunteering We satisfy ideological reasons and fill our time It gives us social context, allows us to exercise our competence and makes us feel useful We need to be asked, to feel needed, to be rewarded for our efforts
- 86. The virtue of volunteering We satisfy ideological reasons and fill our time It gives us social context, allows us to exercise our competence and makes us feel useful We need to be asked, to feel needed, to be rewarded for our efforts Most of us need to be led - some lead too
- 87. The virtue of volunteering We satisfy ideological reasons and fill our time It gives us social context, allows us to exercise our competence and makes us feel useful We need to be asked, to feel needed, to be rewarded for our efforts Most of us need to be led - some lead too We must share the vision, and enjoy the ride!
- 90. Enjoy Cardiff Go - make a difference
Notas del editor
- Anyone met anyone interesting? Learnt anything? I know little about CS - but I expect to know a lot more after the next hour or so. But that’s history in a way - what I want to us to engage in is he future - about CS’s vision and your role in that vision. Intros - who I am - show of hands? New to CS: more than a couple of years: retired: involved in other voluntary work
- What we want to achieve - sharing experience doing some thinking learning something new maybe taking away a few tricks to use again
- Key factors - volunteers largely unpaid - but not necessarily unrewarded WIFM is crucial to understand - it motivates and energies us - in encourages others Leadership has to happen at all levels We can all make a difference - it’s just a question of working out how - and maximising the result Johnny’s story
- Key factors - volunteers largely unpaid - but not necessarily unrewarded WIFM is crucial to understand - it motivates and energies us - in encourages others Leadership has to happen at all levels We can all make a difference - it’s just a question of working out how - and maximising the result Johnny’s story
- Key factors - volunteers largely unpaid - but not necessarily unrewarded WIFM is crucial to understand - it motivates and energies us - in encourages others Leadership has to happen at all levels We can all make a difference - it’s just a question of working out how - and maximising the result Johnny’s story
- Key factors - volunteers largely unpaid - but not necessarily unrewarded WIFM is crucial to understand - it motivates and energies us - in encourages others Leadership has to happen at all levels We can all make a difference - it’s just a question of working out how - and maximising the result Johnny’s story
- Head thinking first - try to find three things for each question - 5 mins max Neighbour (behind) share your answers - discuss Agree most important to each question - 5 mins Flip chart - Why we volunteer / WIFM / How CS benefits - do this against next slides
- Head thinking first - try to find three things for each question - 5 mins max Neighbour (behind) share your answers - discuss Agree most important to each question - 5 mins Flip chart - Why we volunteer / WIFM / How CS benefits - do this against next slides
- Head thinking first - try to find three things for each question - 5 mins max Neighbour (behind) share your answers - discuss Agree most important to each question - 5 mins Flip chart - Why we volunteer / WIFM / How CS benefits - do this against next slides
- Head thinking first - try to find three things for each question - 5 mins max Neighbour (behind) share your answers - discuss Agree most important to each question - 5 mins Flip chart - Why we volunteer / WIFM / How CS benefits - do this against next slides
- Head thinking first - try to find three things for each question - 5 mins max Neighbour (behind) share your answers - discuss Agree most important to each question - 5 mins Flip chart - Why we volunteer / WIFM / How CS benefits - do this against next slides
- Head thinking first - try to find three things for each question - 5 mins max Neighbour (behind) share your answers - discuss Agree most important to each question - 5 mins Flip chart - Why we volunteer / WIFM / How CS benefits - do this against next slides
- Head thinking first - try to find three things for each question - 5 mins max Neighbour (behind) share your answers - discuss Agree most important to each question - 5 mins Flip chart - Why we volunteer / WIFM / How CS benefits - do this against next slides
- Flip chart their answers first
- Flip chart their answers first
- Flip chart their answers first
- Flip chart their answers first
- Flip chart their answers first
- Flip chart their answers first
- Flip chart their answers first
- Flip chart their answers first
- Flip chart their answers first
- Flip chart their answers first
- Flip chart their answers first
- Flip chart their answers first
- Flip chart their answers first
- Use notes as necessary - flagged pink
- Use notes as necessary - flagged pink
- Use notes as necessary - flagged pink
- Use notes as necessary - flagged pink
- Use notes as necessary - flagged pink
- Use notes as necessary - flagged pink
- Use notes as necessary - flagged pink
- Use notes as necessary - flagged pink
- Use notes as necessary - flagged pink
- Develop - if time - notions of forml/informal volunteering
- Develop - if time - notions of forml/informal volunteering
- Develop - if time - notions of forml/informal volunteering
- Develop - if time - notions of forml/informal volunteering
- Develop - if time - notions of forml/informal volunteering
- Develop - if time - notions of forml/informal volunteering
- Absolutely dependent!
- Absolutely dependent!
- Absolutely dependent!
- Absolutely dependent!
- Absolutely dependent!
- Absolutely dependent!
- Explain idea of vision - where we want to be etc Five minutes head time Ten minutes in a huddle Flip Chart key words before next slide
- Explain idea of vision - where we want to be etc Five minutes head time Ten minutes in a huddle Flip Chart key words before next slide
- Explain idea of vision - where we want to be etc Five minutes head time Ten minutes in a huddle Flip Chart key words before next slide
- Explain idea of vision - where we want to be etc Five minutes head time Ten minutes in a huddle Flip Chart key words before next slide
- Explain idea of vision - where we want to be etc Five minutes head time Ten minutes in a huddle Flip Chart key words before next slide
- Explain idea of vision - where we want to be etc Five minutes head time Ten minutes in a huddle Flip Chart key words before next slide
- Re-iterate Compare with their words Must be shared - key to growth and management of success - if you did this with your board ... what would answer be?
- Re-iterate Compare with their words Must be shared - key to growth and management of success - if you did this with your board ... what would answer be?
- Self supporting virtue - volunteerism is key to CS success - part of the vision of reducing crime and fear of crime time check 1 hour?
- Self supporting virtue - volunteerism is key to CS success - part of the vision of reducing crime and fear of crime time check 1 hour?
- Self supporting virtue - volunteerism is key to CS success - part of the vision of reducing crime and fear of crime time check 1 hour?
- Self supporting virtue - volunteerism is key to CS success - part of the vision of reducing crime and fear of crime time check 1 hour?
- CS role in the community essential to success - leadership has to come from volunteers as well as chair/CEO Use of mindmap - Four key things to think about What communities What is my engagement Why do I belong What leadership do/can I bring?
- CS role in the community essential to success - leadership has to come from volunteers as well as chair/CEO Use of mindmap - Four key things to think about What communities What is my engagement Why do I belong What leadership do/can I bring?
- CS role in the community essential to success - leadership has to come from volunteers as well as chair/CEO Use of mindmap - Four key things to think about What communities What is my engagement Why do I belong What leadership do/can I bring?
- CS role in the community essential to success - leadership has to come from volunteers as well as chair/CEO Use of mindmap - Four key things to think about What communities What is my engagement Why do I belong What leadership do/can I bring?
- CS role in the community essential to success - leadership has to come from volunteers as well as chair/CEO Use of mindmap - Four key things to think about What communities What is my engagement Why do I belong What leadership do/can I bring?
- CS role in the community essential to success - leadership has to come from volunteers as well as chair/CEO Use of mindmap - Four key things to think about What communities What is my engagement Why do I belong What leadership do/can I bring?
- Flip chart answers Draw out commonalities - Leadership - what really matters
- Flip chart answers Draw out commonalities - Leadership - what really matters
- Flip chart answers Draw out commonalities - Leadership - what really matters
- Flip chart answers Draw out commonalities - Leadership - what really matters
- Flip chart answers Draw out commonalities - Leadership - what really matters
- How - all about impact - to be seen - to be clear about the vision and today’s messages - go away and look at, develop your mind map. Make it your plan for the future of your volunteering - and what you will do for CS Volunteers - don’t forget to ask - what make a wifm for you will make the same for similar people - but there may be big differences for people not like you - for example young people - don’t just go for more of the same - look at your network, ask someone who knows, who can then ask -more and different has to be the key - younger, more diverse need to support those without experience/skills - may have never sat in a formal meeting before (is it FUN! - does it have a purpose?) - provide induction, coaching, mentoring - deliver their WIFMs - don’t use experts to stuff envelopes - example - think about reward (deliver the WIFMs) eg learning, qualifications, volunteer of the month/year, most exciting new idea, recognise board attendance etc
- How - all about impact - to be seen - to be clear about the vision and today’s messages - go away and look at, develop your mind map. Make it your plan for the future of your volunteering - and what you will do for CS Volunteers - don’t forget to ask - what make a wifm for you will make the same for similar people - but there may be big differences for people not like you - for example young people - don’t just go for more of the same - look at your network, ask someone who knows, who can then ask -more and different has to be the key - younger, more diverse need to support those without experience/skills - may have never sat in a formal meeting before (is it FUN! - does it have a purpose?) - provide induction, coaching, mentoring - deliver their WIFMs - don’t use experts to stuff envelopes - example - think about reward (deliver the WIFMs) eg learning, qualifications, volunteer of the month/year, most exciting new idea, recognise board attendance etc
- How - all about impact - to be seen - to be clear about the vision and today’s messages - go away and look at, develop your mind map. Make it your plan for the future of your volunteering - and what you will do for CS Volunteers - don’t forget to ask - what make a wifm for you will make the same for similar people - but there may be big differences for people not like you - for example young people - don’t just go for more of the same - look at your network, ask someone who knows, who can then ask -more and different has to be the key - younger, more diverse need to support those without experience/skills - may have never sat in a formal meeting before (is it FUN! - does it have a purpose?) - provide induction, coaching, mentoring - deliver their WIFMs - don’t use experts to stuff envelopes - example - think about reward (deliver the WIFMs) eg learning, qualifications, volunteer of the month/year, most exciting new idea, recognise board attendance etc
- How - all about impact - to be seen - to be clear about the vision and today’s messages - go away and look at, develop your mind map. Make it your plan for the future of your volunteering - and what you will do for CS Volunteers - don’t forget to ask - what make a wifm for you will make the same for similar people - but there may be big differences for people not like you - for example young people - don’t just go for more of the same - look at your network, ask someone who knows, who can then ask -more and different has to be the key - younger, more diverse need to support those without experience/skills - may have never sat in a formal meeting before (is it FUN! - does it have a purpose?) - provide induction, coaching, mentoring - deliver their WIFMs - don’t use experts to stuff envelopes - example - think about reward (deliver the WIFMs) eg learning, qualifications, volunteer of the month/year, most exciting new idea, recognise board attendance etc
- How - all about impact - to be seen - to be clear about the vision and today’s messages - go away and look at, develop your mind map. Make it your plan for the future of your volunteering - and what you will do for CS Volunteers - don’t forget to ask - what make a wifm for you will make the same for similar people - but there may be big differences for people not like you - for example young people - don’t just go for more of the same - look at your network, ask someone who knows, who can then ask -more and different has to be the key - younger, more diverse need to support those without experience/skills - may have never sat in a formal meeting before (is it FUN! - does it have a purpose?) - provide induction, coaching, mentoring - deliver their WIFMs - don’t use experts to stuff envelopes - example - think about reward (deliver the WIFMs) eg learning, qualifications, volunteer of the month/year, most exciting new idea, recognise board attendance etc
- Cs is successful because it delivers ideals - and a vision - that everyone can support: reduced crime, a safer more secure society, engagement with others - especially young people and those in communities most affected by crime: often people who are not like us. In many ways is isn’t about telephone lines, and cash rewards, it’s about acting as exemplars in society - for some of you the good Samaritan is a story that doesn’t need to be told. But the key part of that story, the role of the individual in society, the volunteer to ‘do good’, the key is that we all have to be like that, all the time. That, I think, is quite a challenge - but one, that by your volunteering for CS and your presence here today, I think you are all up to.
- Cs is successful because it delivers ideals - and a vision - that everyone can support: reduced crime, a safer more secure society, engagement with others - especially young people and those in communities most affected by crime: often people who are not like us. In many ways is isn’t about telephone lines, and cash rewards, it’s about acting as exemplars in society - for some of you the good Samaritan is a story that doesn’t need to be told. But the key part of that story, the role of the individual in society, the volunteer to ‘do good’, the key is that we all have to be like that, all the time. That, I think, is quite a challenge - but one, that by your volunteering for CS and your presence here today, I think you are all up to.
- Cs is successful because it delivers ideals - and a vision - that everyone can support: reduced crime, a safer more secure society, engagement with others - especially young people and those in communities most affected by crime: often people who are not like us. In many ways is isn’t about telephone lines, and cash rewards, it’s about acting as exemplars in society - for some of you the good Samaritan is a story that doesn’t need to be told. But the key part of that story, the role of the individual in society, the volunteer to ‘do good’, the key is that we all have to be like that, all the time. That, I think, is quite a challenge - but one, that by your volunteering for CS and your presence here today, I think you are all up to.
- Cs is successful because it delivers ideals - and a vision - that everyone can support: reduced crime, a safer more secure society, engagement with others - especially young people and those in communities most affected by crime: often people who are not like us. In many ways is isn’t about telephone lines, and cash rewards, it’s about acting as exemplars in society - for some of you the good Samaritan is a story that doesn’t need to be told. But the key part of that story, the role of the individual in society, the volunteer to ‘do good’, the key is that we all have to be like that, all the time. That, I think, is quite a challenge - but one, that by your volunteering for CS and your presence here today, I think you are all up to.
- Cs is successful because it delivers ideals - and a vision - that everyone can support: reduced crime, a safer more secure society, engagement with others - especially young people and those in communities most affected by crime: often people who are not like us. In many ways is isn’t about telephone lines, and cash rewards, it’s about acting as exemplars in society - for some of you the good Samaritan is a story that doesn’t need to be told. But the key part of that story, the role of the individual in society, the volunteer to ‘do good’, the key is that we all have to be like that, all the time. That, I think, is quite a challenge - but one, that by your volunteering for CS and your presence here today, I think you are all up to.
- Cs is successful because it delivers ideals - and a vision - that everyone can support: reduced crime, a safer more secure society, engagement with others - especially young people and those in communities most affected by crime: often people who are not like us. In many ways is isn’t about telephone lines, and cash rewards, it’s about acting as exemplars in society - for some of you the good Samaritan is a story that doesn’t need to be told. But the key part of that story, the role of the individual in society, the volunteer to ‘do good’, the key is that we all have to be like that, all the time. That, I think, is quite a challenge - but one, that by your volunteering for CS and your presence here today, I think you are all up to.