The document provides coaching on how to be successful in sales. It discusses that success is simple - say the right thing enough times to enough of the right people. The right thing involves using questions in conversations to understand emotions, not just telling about products. It's important to say it enough times through follow up and building habits. The key is also saying it to the right people - those with influence, through social media, asking more people, and getting referrals. The overall message is that sales success involves qualitative conversations that transfer energy to the right audiences.
3. Lifetime of Sales Experience
Helped my clients earn over $100M in
commissions/earnings
Coach to the Top 1%
Thousands of Hours of Coaching Experience
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4. Success in Sales is Simple
Say the right thing enough times
Say it to enough of the right people
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7. Feature - Benefit
TELLING about a product or service
Education on a product or service they don’t
need or want
A conversation without emotion about your
product or service
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9. Using Questions in a conversation
Understanding what emotions play a role in
someone’s decision process
Understanding how emotions will affect
whether or not someone “buys”
Building the habits that pay off long term
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13. Audience Size vs Influence
Say “it” to those that matter most
Say “it” to more people through Social Media
Ask more people get more Yesses
Get referrals by having others say it for you
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14. SALES IS THE TRANSFER OF ENERGY
There are fundamental laws of the
universe that affect energy.
DON’T BREAK THE LAWS
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16. Feature - Benefit
TELLING about a product or service
Education on a product or service they don’t
need or want
A conversation without emotion about your
product or service
Active Choices Coaching
18. Feature: My product can make you
look younger
Benefit: By looking younger you will
be able to get the person of your
dreams to date you
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19. Feature: My product helps you lose
weight
Benefit: It’s important to maintain a
healthy weight so that you live a long
and vital life
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24. Sales is the transfer of energy. When
we are telling we are pushing energy at
someone. When we ask questions we
are pulling them in WITH their help
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39. The importance of using Questions
Understanding WHAT emotions play a role in
someone’s decision process
Understanding HOW emotions will affect
whether or not someone “buys”
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42. Law of the Vacuum
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Law of the Vacuum: The universe abhors
a vacuum and will rush to fill all spaces
both metaphysical and physical
43. Law of the Vacuum
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Using questions in a conversation
CREATES a vacuum. It makes the
prospect “lean in” to the conversation
about your product or service.
48. The more powerful the question the greater
the vacuum that is created. The greater the
vacuum that is created the more your
prospect will want to answer that question!
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49. Understanding WHAT emotions play a role in
someone’s decision process
Understanding HOW emotions will affect
whether or not someone “buys”
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50. Logic makes people think.
Emotion makes them act.
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53. Pain vs Pleasure
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People will ALWAYS say that they are seeking PLEASURE
when in reality 90+ % of the time they are making decisions
based on moving away from PAIN.
54. Pain vs Pleasure
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Foreclosure notice on your front door
Owning the house of your dreams
55. Pain vs Pleasure
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Which of these 2 questions would most likely
make you act?
56. Pain vs Pleasure
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How much longer are you going to let life pass
you by as you sit on the sidelines and watch?
Are you ready to feel your best?
57. Active Choices Coaching
Ask a question to get your prospect to tell YOU
about the value of YOUR product or service
instead of you telling them
Using Questions
58. Active Choices Coaching
Q: What would be the benefit of drinking wine without toxins in it?
Q: How might it help your body to use toxic free products?
Q: What would it do for you if you had a real estate agent working on your
behalf at no cost to you?
Q: What would having a coach, who has helped others like you achieve the
same thing, do for your results?
Using Questions
59. Active Choices Coaching
Ask something about the pain of their “problem” not being solved
Q: What do you think it’s costing you each month that you aren’t getting
those results? How long has this been going on?
Using Questions
60. Active Choices Coaching
Ask them what would be most important about getting started ….. (using your
product or service)
Q: If you were to get in to coaching tomorrow what part of your business would
you want to address first? What’s important about that to you?
Q: If you started formal coaching tomorrow what would be the most important
thing you would like to achieve in the next 30 days?
Using Questions
61. Active Choices Coaching
Ask them if they would be interested in getting started in the next 24 hours in
solving that problem! Ask the question with the emotional benefit.
Q: Are you ready to get started on having a business that accomplishes all of
your goals and makes you feel like an equal contributor to your family?
Q: Are you ready to get off the sidelines and living the healthy life you’re
capable of and one that makes your children/spouse/partner/friends proud?
Using Questions
62. Active Choices Coaching
Write out 3-5 questions that you can ask to get other
people to tell YOU about the benefits of YOUR product or
service. Keep these handy so that you can quickly
access them until they become a habit.
Exercise
64. Request for more information
Identify & Isolate
BEST handled by the prospect NOT you
Close + Ask for the sale EACH TIME you handle an
objection
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65. Active Choices Coaching
An objection is a request for more information. NO doesn’t
mean they don’t want to buy your product or service. No
means they don’t have enough information to know WHY they
should buy your product or service.
Using Questions
66. Active Choices Coaching
Identify & Isolate
“Other than the “X” (cost/use/time/etc), is there
anything else that is holding you back from getting
started?”
Using Questions
67. Active Choices Coaching
Let the Prospect handle THEIR objection
“I understand cost is a concern. Who do you think
are the types of people that have purchased this and
what benefits do you think they are receiving?”
Using Questions
68. Active Choices Coaching
Let the Prospect handle THEIR objection
“As you just said the people that have done this are
receiving “X”. Are you ready to have what they
have/experience what they are getting out of it?
Using Questions
69. Active Choices Coaching
Write out your 5 most common objections. Then
prepare 2-3 questions that you can ask for each
objection. Practice these until they roll off the tip of
your tongue.
Exercise
73. Brain Likes Specifics
Do you know anyone that is……..
Who do you know from work, or school that ….
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74. Ask a Question!
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Who do you know from work or your neighborhood that feels like their health is
keeping them from enjoying life?
Who do you know from work, or school that deserves to feel more confident
about how they look?
75. Active Choices Coaching
Write out no less than 3 questions that you can ask to
people that you know/have influence with to get them
to send you referrals.
Exercise
78. Are you ready to get started …..
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What do think the best next step is?
Remember: Never forget the WHEN
When do you think we should … so that you
aren’t sitting on the sidelines any more?
79. Active Choices Coaching
Write out no less than 5 questions that you can ask to
people to ask for the sale. These should vary from
being very subtle to very direct.
Exercise
80. Say the right thing ENOUGH TIMES
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81. Follow up FIRST
Make Follow Up a PRIORITY
Build the habits that pay off long term
Building the systems that maintain consistency
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95. SALES IS THE TRANSFER OF ENERGY
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96. The smaller the audience size, and the more
influence you have, the more energy you will be
able to transfer. The larger the audience and
the less influence you have the less energy you
will be able to transfer.
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97. “Tea Party” 8/10 = 80%
Audience of 1 Million/ 10 people = .001%
Medium Audience with influence 20/50 = 40%
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98. Say “it” to those that matter most
Say “it” to More People through Social Media
Ask more people get more Yesses
Have others say it for you
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99. Have an Emotional Need
They are a Multiplier
You have influence with them
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110. Say “it” to those that matter most
Say “it” to More People through Social Media
Ask more people get more Yesses
Have others say it for you
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111. Social Media = Low Influence +
Huge Audience
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117. Facebook Lives
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Chance for others to “interview” you
Keep it under 6 minutes when possible
Light & Sound matter
118. FB Lives
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The videos will become your own content
Turn off mirroring on Camera
People will be influenced by your challenges
119. Friend Lists
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Beat the algorithms
Do a 20:10:5 much faster
Sorting is a process not an event
121. Facebook Groups
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“Own” it
Be genuine & contribute consistently
Don’t be “that person”
Key to a great group is don’t be the only
one posting in it
128. One of the single greatest reasons people fail in
sales is that they don’t hear the word NO
enough times. Make a goal of getting a certain
amount of NOs every single day.
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129. Quick Question for you:
I just spoke with my coach and we set a new goal. My
goal is to speak with one person every day that is
thinking about (insert result(s) of using your product or
service) My question is “Could that person be you or
maybe someone you know?
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130. Active Choices Coaching
Use the “Quick Question” script. Write it out with
your product or service. Use the script enough times
that you get at least 10 NOs in the next 24 hours.
Exercise
132. Using Questions in a conversation
Understanding what emotions play a role in
someone’s decision process
Understanding how emotions will affect
whether or not someone “buys”
Building the habits that pay off long term
Active Choices Coaching
138. Audience Size vs Influence
Say “it” to those that matter most
Say “it” to more people through Social Media
Ask more people get more Yesses
Get referrals by having others say it for you
Active Choices Coaching