The document discusses online program management (OPM) providers and their services. It defines OPMs as service providers that act as primary partners to help institutions create and deliver online programs, typically offering a full bundle of services. Common OPM services include marketing, curriculum design, student support, and technology/analytics, though most are now LMS-agnostic. The document traces the origins of the OPM market to the 1990s and outlines trends like institutions taking a more coordinated approach and increased focus on oversight, economics, and engaging course design.